Dear Nisaray,
We very much appreciate your comments regarding your stay at the ibis Samui Bophut and we hope your next visit will be as pleasant as the previous one.
Sincerely,
The location is not too bad not too far from the fisherman village but the hotel full with Chinese. It was noisy and dirty. The swimming pool full all the time. The breakfast was normal and take too long for the egg menu because full with customer. The room was different from the photo that show on website. And disappointed with this hotel with the price. The food and drink there were expensive.
Dear Parrot062,
Thank you very much for sharing your feedback. Please accept our apologies if your experience did not meet your expectations. Rest assured your comments will be shared with the team as we always look for ways to enhance our services.
Good hotel , good value for money. Great breakfast with hot meals to enjoy every day although we stayed for 3 nights but hotel changed foods every day.
Location is good , cleaned room ( family room) , staff is ok. I ordered lunch of hotel and ask to delivery but restaurant ‘s staff told me that no have room service . I have to bring the ordered foods by myself. Hotel’s plates are very weigh. It’s very inconvenience for us. I stayed on 9-11 Nov 2018
Dear Khun Pairin,
We are delighted to read that you enjoyed strategic location & ibis Family Room. Indeed as you mention, as an economy brand, we do not offer room service. Our team will prepare self-service tray for the guest convenience. Thank you for sharing constructive feedback, we look forward to welcoming you back in the near future.
Dear Khun Sakonwan,
It is a pleasure to know that you had an excellent stay with us. We look forward to welcoming you back!
6/10 พอใช้
Fiee, Bangkok
27 มิ.ย. 2018
ไม่ชื่นชอบ: ความสะอาด
Budget hotel with breakfast
The room is small as ibis style. Hotel has nice view and has private beach. However the hotel’s beach is not that nice, water is blue but not clear with oily surface. The hotel has 3 pools but small. Breakfast was standard nothing spectacular.
Fiee
เข้าพัก 2 คืน, มิถุนายน 2018
การตอบกลับจาก ibis Samui Team วันที่ 6 ก.ค. 2018
Thank you for choosing to stay with us at the ibis Samui Bophut and for taking the time to share your experience. The voice of our customers is critical in maintaining our high standards.Thank you again for sharing your experience.
Good staff.
nice place, location is good
A bit walk to fisherman’s village(walking street)
But small bathroom
im
เข้าพัก 2 คืน, มีนาคม 2018
การตอบกลับจาก Gram วันที่ 18 มี.ค. 2018
Thank you for choosing to stay with us at the ibis Samui Bophut and for taking the time to share your experience. The voice of our customers is critical in maintaining our high standards and I am pleased to read that you were happy with our hotel and services during your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Thank you for taking the time to tell us about your experience at the Ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your experience with our security attendant is unfortunate and should not have occurred. Our parking is open to all of our guest provided there is still space available.
From your comment this was not effectively communicated by the property based outsource security.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Schöne Anlage, gute Lage und sehr freundliches Personal. Nachteil (für uns): Familienfreundlich. Kein Platz mit wirklich Ruhe vor Kindern. Das ist jedoch für Familien sicher ein Vorteil.
Nicole
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก Management Team วันที่ 25 มี.ค. 2024
Dear Nicole,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team
การตอบกลับจาก Management Team วันที่ 24 มี.ค. 2024
Dear Julie,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Discovered a wonderful family run restaurant some 350 metres from the Ibis named "Omsin Restaurant". Tasty, authentic Thai food at very reasonable prices (infact we suggested they increase their prices).
Angus
เข้าพัก 14 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Management Team วันที่ 17 มี.ค. 2024
Dear Angus,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
8/10 ดี
Precha, PalmCoast
เดินทางกับครอบครัว
27 ก.พ. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
A nice hotel for the price and right on the beach. The room is nice and quiet.
Precha
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Management Team วันที่ 17 มี.ค. 2024
Dear Precha,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
6/10 พอใช้
Daniel
เดินทางกับคู่รัก
20 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
Zimmer sehr veraltet. Anlage und Pool sehr schön angelegt.
Daniel
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Management Team วันที่ 17 มี.ค. 2024
Dear DenielThank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
การตอบกลับจาก Management Team วันที่ 17 มี.ค. 2024
Dear Alexandre,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Extérieur, piscine et plage très sympa accès rapide à fisherman village …juste les chambres qui font pas rêver…( chambres ibis ) sinon bon séjour
alexandre
เข้าพัก 10 คืน, มกราคม 2024
การตอบกลับจาก Management Team วันที่ 17 มี.ค. 2024
Dear Alexandre,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
การตอบกลับจาก Management Team วันที่ 17 มี.ค. 2024
Dear Zihad,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,