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Reviews of Hotel Naturwald Furano

3 out of 5
Hotel Naturwald Furano
14-46 Kitanomine-cho, Furano, Hokkaido

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 195 reviews" "
Rating 8 - Good. 78 out of 195 reviews" "
Rating 6 - Okay. 12 out of 195 reviews" "
Rating 4 - Poor. 8 out of 195 reviews" "
Rating 2 - Terrible. 2 out of 195 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Stayed 2 nights in Jun 2023

10/10 Excellent

SHAO-PEI

Stayed 6 nights in Feb 2023

8/10 Good

VL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff did their best to serve you. Some feebies (like free drinks at lobby) are pleasing.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay . It is 5 Mins walk to the chair Lift
Stayed 3 nights in Feb 2020

10/10 Excellent

Patrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for skiing
Great hotel for skiing. It's located right next to the ski slopes and lifts. Friendly staff, nice breakfast buffet with wide selection and little onsen for a relaxing bath after skiing.
Hotel seen from the gondola going to the ski resort top
Stayed 4 nights in Feb 2020

10/10 Excellent

Gary, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and feel likes home! I like the complimentary refreshment they offered. The grilled seafood dinner was fantastic. The only thing I would judge is the onsen. It’s a bit small
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very well run. The staff was very helpful and friendly. The food was great.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Ka Kay Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent friendly and english-able staff. Close to ski fields with shuttle bus service. Will definitely recommend.
Stayed 3 nights in Dec 2019

10/10 Excellent

Andy, Salamander Bay Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of complimentary amenities. Great position if skiing. Friendly staff.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Kids friendly. A bit old and the ventilation system could be improved as the entire hotel got smelly after the dinner buffet.
Stayed 1 night in Jun 2019

10/10 Excellent

Jung-hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel with good location with the skiing ground just right outside. lucky of us to catch the fireworks right on the day we are at the hotel and it was so beautiful. 😍
Stayed 2 nights in Feb 2019

8/10 Good

Yunsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has a bus stop right outside the hotel, very convenient and easy to navigate.
Stayed 1 night in Dec 2018

8/10 Good

Yunsun, Singapore, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing much to do during winter time, but hotel was comfortable.
Stayed 1 night in Dec 2018

10/10 Excellent

Mei Huey

Very kids friendly hotel!
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel stay
Hotel was clean and onsen was good. Hotel has good line up of free activities such as bbq marshmallow and sweet desserts buffet to keep us occupied in the evening. Good for family with kids.
Stayed 2 nights in Jun 2018

8/10 Good

L.S, singapore

Liked: Cleanliness, property conditions & facilities
Convenient location
Hotel provides free items such as mask and moisturizer for ladies’ use. Hotel breakfast buffet is however just average in terms of quality despite the quantity.
Stayed 3 nights in Jun 2018

8/10 Good

Tommy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and tidy, hotel staff are friendly.
Checking in was easy and pleasant, hotel staff are friendly and room is clean. Definitely will recommend to others.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families, skiing, and more!
3 families with 8 boys under the age of 9 had an excellent week staying here. The breakfast was fantastic, the hotel staff was very help arranging transportation for skiing, dinner, and activities, the onsen is great, and there are lots of amenities and services that make it fun for kids such as a play room and snacks. Would definitely go back again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price
Loved the quaint decor, the atmosphere, the attentive staff. The location couldnt be better, directly opposite the slope. The public bath was great for sore muscles after a day of snowboarding. Free snacks, drinks, beer and dessert buffet are lovely touches. One negative was the lack of dining options around. Their buffet was ok but a bit over priced, the sashimi wasnt really fresh and other dishes were so-so. The room can do with a bit of refreshing, its showing wear and tear, especially the bed, which was lumpy. Other than these, was a superb stay and will consider it again if i am in the area.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great short stay. Right by the slope. Very convinient.
Stayed 2 nights in Feb 2018

10/10 Excellent

Graham, Ausfralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retro Japanese cultural experience for Skiers
Great location at one of Japan's premier ski resorts right in front of the chairlift. Pleasant staff, good variety at breakfast, loved the open air onsen and the evening shuttle bus to Furano township for dinners at interesting restaurants was especlally appreciated. Ground Floor (lobby) connmon room was a great place to meet people abd enjiy free drinks and snacks. Family friendly. Overall great stay. Will return.
Stayed 3 nights in Feb 2018

8/10 Good

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
The location of the hotel is excellent, the ski area is just right in front of the hotel. Good eatery place and supermarket just a short drive away. Hotel staff are very nice and polite. Hotel provides nice snacks, drinks and supper at lobby. Good facilities especially the onsen. Highly recommended. However we are rather unhappy about the booking experience with Hotel.com During booking, the website indicate that there is a rollaway bed in the twin room which can accommodate 3 person. Nearer to check in date, the hotel informed that we need to top up $100/night to add a single bed as there is no rollaway bed. Apparently hotel.com website has provide inaccurate information. Won't be booking with hotel.com again.
Stayed 3 nights in Dec 2017

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel next to slopes and lifts
Great breakfast, lots of free stuff like sweets, drinks, ice cream, steamed potato, etc. Warm ski locker. We stay there every winter. Amazing place.
Stayed 5 nights in Jan 2018

10/10 Excellent

chewy, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Home away from home
We booked a basic triple room with a rollover bed for four pax for 6days. The hotel looks dated and you felt the age when you entered the room. A very typical room of a Japanese hotel. However, as time passes, you start to warm up to this hotel. You will find little surprises - they provides free usage of items, including phone chargers! There are a selection of pillows to suit different people. Free selection of drinks 24hours daily. You get freebies at different period of the evening, ranging from beer to sweet desserts! There’s even ramen for supper if you are still hungry at night! All excellent quality food as well. This hotel is baby/kids friendly as well, providing all you need for the badly/kids. The staff are very professional helpful and goes beyond to help us. One of them helped to glue back my kid’s boots. I was unfortunated to have fever and they provided medication for free. The other thing I want to mention is the chambermaids. I don’t see them but they understands you. The hotel provided medium adult sized Japanese glowns as standard in the room. Thus , you need to go and exchange for the correct sizes. Same for the kids. But what are on our beds daily after the first night were sizes that we required. I would like to thanks the staff for the help during our stay there. We had totally enjoyed our stay there!
Stayed 6 nights in Dec 2017

8/10 Good

javier, spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite
nice and quite no tour group family hotel with free food at night . not near JR must drive .
Stayed 1 night in Oct 2017

8/10 Good

Boon Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room can be a bit warm without air condition but overall stay is very pleasant.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay.
-Easy access to ski slopes. -Great easy and clean onsen. -Free snacks and drinks. -Decently clean rooms -Light colored window curtain, does not block light effectly. Room was lighted at 5am in summer. (I assume fine for skiers waking up early)
Stayed 1 night in Jul 2017

8/10 Good

MAN DIK JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

4/10 Poor

Kun Lam Ivan

Liked: Cleanliness
Disliked: Room comfort
This is a kid themed hotel so there lots of kids besides there is only 1 lift to serve hotel.guests.
Stayed 2 nights in Jun 2017

6/10 Okay

Bee Tin

Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice to stay
spacious toilet and bedroom. got everything inside the room with fridge, kettle, tv, good wifi. good service and staff speak english. free coffee and bun or cakes. onsen hotel but you wont get the smell.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit far from town (its located right on the edge) which is fine if you have a car but might be an issue otherwise. Was a pretty large room by Japanese standards, and the onsen was great, includes an outdoor one.

8/10 Good

CHE-HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shuk Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, especially worth for money for ski
excellent hotel. they provide everything I need. very hommy and delicious breakfast. staffs are very nice and helpful. although no convenient store around this ski area, they provide everything u need. free flow drinks, snacks, ramme, dessert, mask, etc.... the chairlift station is just at the opposite side of the road. it also has shuttle to go new prince hotel side chairlift. sky locker is available.

8/10 Good

jungdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opposite ski resort and near to restaurants
The hotel provides free snacks and drinks frm 3pm. Good service, room is very big and spacious for 3 huge luggages.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, breakfast and onsen !
Excellent location - just across the road from the ski slopes. Great breakfast selection for a energy-packed day on the slopes. Excellent onsen experience - including outdoor pool ! Bus Stop right outside the hotel - convenient for public transport !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!! Great location and amenities
Great amenities, great breakfast, free onsen, just across the road from the slopes.

8/10 Good

Foo Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly hotel
Room comfort can be improved further Otherwise comfortable stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

YEWCHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, Nice Hotel
The hotel is located quite a distance from the main town. A car is needed to move around and especially to visit the tourist areas. On site car park is available and its complimentary. The hotel provides light refreshment cold drinks and coffee/tea dispensing machine at the lobby without any charge. In the evening, after dinner time, you can relax, listen to a live singing entertainment together with coffee, tea and desserts. Will stay there again if I do goes back to Furano and will recommend my friends to this hotel.