I apologize for the multiple issues you encountered during your stay. We deeply regret the lack of cleanliness around the air conditioner, the safety bar in the shower being ripped off, the absence of a chair at the desk, the inadequate soap size, the broken toilet paper holder, and the closed breakfast service. Your feedback is crucial, and we appreciate you bringing these matters to our attention. Rest assured, we take these concerns seriously, and immediate action will be taken. Our housekeeping team will thoroughly clean the air conditioner intake, and our maintenance team will repair the shower wall. We will also ensure that all rooms are equipped with proper furniture and amenities and that our breakfast service is well-stocked and available during appropriate hours. Once again, we apologize for the inconvenience you experienced. We value your patronage and hope to have the opportunity to provide you with an improved experience during any future stays.

Dear guest, Thank you for bringing your recent experience to my attention. I apologize for the cleanliness issues with the floor, the clogged sink, and the poor quality of the sheets. We strive to provide a clean, comfortable, and pleasant environment for our guests, and I regret that we fell short of your expectations in these areas. I will immediately address these concerns with our housekeeping team to ensure that our cleaning standards are upheld and that all areas, including the floors, receive proper attention. Your feedback is invaluable to us, and it helps us identify areas for improvement. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a much-improved experience during any future visits. Thank you for choosing our hotel, and please do not hesitate to reach out to me directly if there is anything else I can assist you with.