Exterior

Reviews of Pousada Convento de Evora - Historic Hotel

5 out of 5
Pousada Convento de Evora - Historic Hotel
Lg. Conde Vila Flôr, Évora

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 360 reviews" "
Rating 8 - Good. 116 out of 360 reviews" "
Rating 6 - Okay. 19 out of 360 reviews" "
Rating 4 - Poor. 4 out of 360 reviews" "
Rating 2 - Terrible. 2 out of 360 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel. Great service and anamazing location. A real treat for your visit to Evora.
Stayed 3 nights in Mar 2024
Response from Jorge Quaresma on 27 Mar 2024
Dear Mr. Jeffrey,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora

8/10 Good

Paul, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jorge Quaresma on 27 Mar 2024
Dear Mr. Paul, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jorge Quaresma on 27 Mar 2024
Dear Mr. Thomas, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally attentive and staying on a convent cell in this beautiful setting was really very moving. And surprisingly comfortable
Stayed 2 nights in Mar 2024
Response from Jorge Quaresma on 12 Mar 2024
Dear Mr./Mrs. Randall, Thank you for your feedback on your stay at Pousada Convento Évora. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Convento Évora, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Convento Évora

8/10 Good

Rodney

Stayed 2 nights in Mar 2024
Response from Jorge Quaresma on 27 Mar 2024
Dear Mr. Rodney, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora

10/10 Excellent

Ruben, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location. A different experience.
Stayed 1 night in Feb 2024
Response from Jorge Quaresma on 2 Mar 2024
Dear Mr. Ruben,On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback.Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards,The Team at Pousada Convento Évora

6/10 Okay

Karl

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
When you go to Portugal you have to stay at a Pousada. Just for the experience and the history. But….Evora Pousada rooms are tired and not that comfortable. Carpets in the room were dated, not clean. You are here for the experience not the comfort and ease of Accomodation. One night should suffice. It’’s a shame because location and vibe outside the room is great. But premium room prices should provide a better degree of comfort.
Stayed 2 nights in Feb 2024
Response from Jorge Quaresma on 2 Mar 2024
Dear Mr. Karl,We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay.We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.hank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pousada Convento Évora.Kind regards,Jorge Quaresma - Unit Manager

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jorge Quaresma on 4 Mar 2024
Dear Mr. Patrick, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora

8/10 Good

irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

FERNANDO, Aventura

Liked: Staff & service, property conditions & facilities
This is a gem, a high class hotel inside what it used to be a monastery
Stayed 1 night in Nov 2023
Response from Jorge Quaresma on 5 Dec 2023
Dear Mr. FERNANDO,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora

10/10 Excellent

Carolee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting with many different areas to be in. Great breakfast. Friendly helpful staff.
Stayed 2 nights in Nov 2023
Response from Jorge Quaresma on 16 Nov 2023
Dear Mrs. Carolee,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being in such a historic building with wonderful staff. However finding parking was a nightmare. Actually got scooped by another driver when we were backing into a spot we found. Needs huge improvement in this area
Stayed 1 night in Oct 2023
Response from Jorge Quaresma on 20 Oct 2023
Dear Mrs. Kathy, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora

10/10 Excellent

Wayne, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
It's nice to stay in a tourist attraction. Very well done.
Stayed 1 night in Oct 2023
Response from Jorge Quaresma on 20 Oct 2023
Dear Mr. / Mrs. Wayne, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora

10/10 Excellent

JoAnne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standout at this hotel was the service. Everyone was very attentive, kind, and professional. Easy to get information and help for anything. It is a beautiful historic property, had all of the amenities, and we wish we were staying longer. Highly recommend.
Stayed 1 night in Oct 2023
Response from Jorge Quaresma on 17 Oct 2023
Dear Mrs. JoAnne, Thank you for your feedback on your stay at Pousada Convento Évora. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Convento Évora, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Convento Évora

10/10 Excellent

Valerie B

Liked: Cleanliness, property conditions & facilities
Lovely reception
Stayed 1 night in Sep 2023
Response from Jorge Quaresma on 29 Sep 2023
Dear Mrs. Valerie B,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora

10/10 Excellent

Jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jorge Quaresma on 20 Oct 2023
Dear Mrs. Jaccquelyn, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora

8/10 Good

Jay

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, full of character. Amazing service.
Stayed 1 night in Aug 2023
Response from Jorge Quaresma on 11 Aug 2023
Dear Mrs. Susana,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora

10/10 Excellent

Maureen, ridgewood

Stayed 2 nights in Jul 2023

10/10 Excellent

Sheila

Stayed 1 night in Jul 2023

8/10 Good

diane

Stayed 2 nights in Jun 2023

10/10 Excellent

Lesleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in history
Stayed 1 night in May 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for one night stay
Elegantly adapted former convent. Superior double had twin beds pushed together. All in good condition. Parking was hard to navigate, a printed map would be useful
Stayed 1 night in Mar 2023

10/10 Excellent

Jean-Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property, very nice dinner, kind staff, all god for me.
Stayed 1 night in Feb 2023
Response from Filipe Beja Simões on 24 Feb 2023
Dear Jean-Marc,Thank you for your kind review. It was a pleasure to have hosted you with us.We hope to see you soon.Best regards,

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic and interesting
Lovely place to stay that is convenient to shops and restaurants.
Stayed 1 night in Nov 2022

10/10 Excellent

Masamichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good location
Stayed 1 night in Nov 2022
Response from Filipe Beja Simões on 15 Nov 2022
Dear Masamichi,Thank you for your kind review on your stay at Pousada Convento de Évora.We will be glad on hosted you again, soon.Best regards,Filipe Beja Simões

4/10 Poor

Isabelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautifully located and interesting architecture but the facilities are not up to 5- star standards. Stained carpets, worn out furniture, filthy shower curtains, ordinary food, all of this at very high prices. The view on the forum is not worth it.
Stayed 2 nights in Oct 2022
Response from Filipe Beja Simões on 11 Oct 2022
Dear Mrs Isabelle,Thank you for your comments and review. Despite we dont agreewith some of them we humble present our apologize for any inconvenient caused. Somo of the situation presented could be perfectly resolved in place.We hope that you can give us another opportunity to prove at we can do for an extraordinary stay at Pousada Convento de Évora.Best regards,Filipe Beja SimõesDirector Pousada Convento de Évora

10/10 Excellent

Patricia

Stayed 1 night in Aug 2022

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional, very friendly. Telma was especially competent and nice. We loved the location. The rooms, while small (understandable) were nicely furnished. The beds, however, were not the most comfortable. However, that was just a small issue. Overall, we recommend this hotel due to location and staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property in a fabulous location. Dinner and breakfast were both very good. We were celebrating our anniversary and there was a bottle of champagne and some snacks in our room when we arrived. Very nice!
Stayed 1 night in Jul 2022

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, great staff, an excellent breakfast, nice pool and deck chairs. Didn’t like twin beds, and no fridge in room.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great to stay in a historic building and the staff were very accommodating. The shower curtain in our room an carpet needed washing, but overall nice stay.
Stayed 1 night in Apr 2022
Response from The Team at Pousada Convento Évora on 8 May 2022
Dear Ms. Patrícia, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations. We were glad to hear that, overall, you enjoyed your stay at Pousada Convento Évora and that you appreciated the beauty of our historic building, as well as our professional service. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We have shared your comments with our teams to ensure that improvements will be made. It was a real pleasure for us to have you as our Guest, and we hope to welcome you again soon in our Pousada. Warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable historic hotel owned by the government and run by the Pestana Group. Staff cordial and helpful, location very central to historic disstrict and place beautiful and immaculate. Parking is limited by available on site. Can't say enough about the place!
Stayed 1 night in Mar 2020

10/10 Excellent

Paul, Stratford, ON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is close to the major historic sites. Their breakfast was excellent!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful and perfectly situated for visiting the city, but staff attitude was disappointing
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of personality. Service was slow but good.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property, with a lovely bar/lounge and excellent dinner and breakfast. “Cell” was small but well decorated. Staff was very helpful.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from FBS on 2 Jan 2020
Dear Anonymous, Thank you for your review and comments. Best regards, Pousada de Portugal

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but very comfortable
A unique place to stay. Small "cells" for rooms but very comfortable. Good restaurant. Great location right next to the roman temple. Free parking.
Stayed 2 nights in Nov 2019
Response from FBS on 2 Jan 2020
Dear Rick, Thank you for you comments. We hope to see you soon. Happy New Year

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful historic former convent building in a terrific location in Evora. Most of the staff were kind and helpful. The front desk person (I forget her name) was quite helpful in securing a difficult reservation at a busy restaurant. However, there is much left to be desired with the bedrooms. Horribly hard mattresses and there was a really bad stench in the ugly carpeting in one of the (2) rooms we rented. The decor/cleanliness needs to be addressed at this hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

David, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming architecture and excellent service in this historic convent turned hotel. Great location in the very centre of the historic town with a Roman temple at your doorstep.
Stayed 2 nights in Oct 2019

10/10 Excellent

AL, Long Beach, NY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A truly unique hotel right in the center of everything.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful tour of property great staff food beds Loved this hotel had dinner at cozinha de catarina fabulous local restaurant highly recommend
Stayed 2 nights in Sep 2019

10/10 Excellent

Victor C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Andrew, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located historic former monastery, friendly attentive staff, rooms are small but they were made for monks! The food was fantastic- recommend the restaurant for sure. Loved our stay!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Filipe Beja Simões on 21 Aug 2019
Thank you for your review !