Hi Daniel,We are distressed to see you unhappy. We never want our guests to go back with an unpleasant experience. Our main purpose is to make our guests smile and be happy and for this, we strive each day. We regret we fail this time in your case. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.

Dear Guest,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Franz,Ensuring the cleanliness of our property is a top priority for our team, and we are disheartened to learn that you had concerns about our diligence in this regard. Additionally, we regret any inconvenience caused by the lack of hot water. It is never our intention for our customers to have a less-than-satisfactory experience. Your feedback is valuable, and our team will utilize it to address the mentioned concerns and enhance their performance. We genuinely hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.

Hi Steve,We're pleased to hear that you appreciated the close access to nearby amenities. However, we apologize for the inconvenience caused by noise and vibrations from guests walking by, especially during the night. We regret that we fell short of your expectations in this regard. We'll address these concerns with our team to find solutions and improve our guests' experience. We hope to have the opportunity to welcome you back for a better experience in the future.

Hi Gisela,This is not the level of service we aim to provide to our guests. Please accept our sincerest apologies for any rudeness you encountered during your stay. We value your feedback and take it seriously, and we'll investigate the issue with our staff. We hope to have the opportunity to regain your trust in the future.

Hi Nathan,We apologize for the numerous issues you encountered during your stay. This does not reflect the standard of service we aim to provide, and we are disappointed to hear about your experience. Rest assured, we take your feedback seriously and will address these issues promptly to ensure they do not occur in the future. We appreciate your patience and hope to have the opportunity to restore your faith in our hotel on your next visit.

Hi Miguel,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

Hi Laura,We recognize that we fell short of meeting your expectations on this particular occasion as reflected in your rating of 2. We are keen to understand the specific challenges you faced during your visit, as your honest feedback, whether positive or negative, is essential for our ongoing enhancements. We anticipate the chance to improve and offer you a superior service in the future.

Hi Laura,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

Hi Ricardo,Thank you for your kind words about our staff! We are delighted to hear you had a positive experience with our team. We look forward to welcoming you again in the future

Hi Karina,Thank you for your kind words about our staff! We are delighted to hear you had a positive experience with our service. We look forward to welcoming you again in the future

Hi Sheron,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I hope you will consider giving us another chance to exceed your expectations in the future.

Dear Guest,Your feedback is important to us, and we will address this issue with our team to ensure a more efficient experience for our guests. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better on your next visit.

Hi Daniela,We sincerely apologize for the discomfort and inconvenience you experienced during your brief stay with us. Ensuring the safety and comfort of our guests is our top priority, and we are a family-friendly hotel all guests feel safe at our property. Your feedback regarding the cleanliness of the room and the unmade bed is deeply concerning, and we will address these issues with our housekeeping team to ensure proper cleaning protocols are followed. Your comments are taken seriously, and we will strive to make necessary improvements to prevent similar situations. If you would consider giving us another chance in the future, we would welcome the opportunity to provide you with a much-improved experience.

Hi Analilia,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

Hi Analilia,Maintaining a clean property is of utmost importance to us, and it's disheartening to learn that you had some reservations about our efforts in this regard. We sincerely apologize for any inconvenience this may have caused you. Your feedback is invaluable, as we always strive to ensure our guests have a positive experience. The insights you've shared will be used to guide our housekeeping team in making necessary improvements. We truly hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

Hi Carlos,We apologize for the inconvenience you experienced during your stay. Providing adequate towels and ensuring cleanliness are essential aspects of our service, and we regret falling short in these areas. Your feedback regarding the cleanliness of the rooms, especially the shower, is concerning, and we will address this matter with our housekeeping team to ensure such oversights do not occur in the future. Please accept our apologies, and we appreciate your understanding. If you choose to stay with us again, we will strive to provide you with a much-improved experience.

Hi Rodolfo,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars and review. Our Team hopes to have the chance to serve you again on your next visit.

Hi Oscar,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

Hi Valeria,I apologize sincerely for the unacceptable conditions you encountered during your stay. Your experience falls well below our standards of cleanliness and comfort, and we're deeply sorry for any discomfort caused by the presence of cockroaches. Immediate action will be taken to address these issues and ensure that they do not recur. We hope to have the opportunity to restore your confidence in our hotel on any future visits.

Hi James,We're delighted to hear that you found our hotel to be a good value overall! We're pleased that you appreciated the experience. Thank you for your positive feedback, and we look forward to welcoming you back in the future!

Hi Gabe,Thank you for awarding us a 4-star rating. We're delighted to learn that you had a positive experience with our service. If there are any particular areas you believe we could refine to earn that fifth star, please feel free to share. We're constantly seeking ways to elevate our services and ensure our guests have the best possible experience. We look forward to the chance to serve you again in the future.

Hi Samantha,We apologize for the messiness you experienced during your stay. Maintaining a clean and tidy environment is important to us, and we regret any inconvenience caused. We will address this issue promptly to ensure a more pleasant experience for our guests in the future. If there are any specific concerns you'd like to share so we can improve, please feel free to let us know. Your feedback is valuable to us.

Hi Javier,We apologize for the inconvenience caused by the issue with the bathtub plumbing. Rest assured, we will address this promptly to ensure it's resolved for future guests. We're committed to providing a more enjoyable experience during your next visit.

Hi Fany,Glad to hear that you found our hotel centrally located. However, we apologize for any shortcomings you experienced with our facilities. Please rest assured that we take your comments seriously, and we will address any areas of neglect promptly to ensure a better experience for our guests. Hope to have the opportunity to provide you with an enhanced experience during your next stay.

Hi Ngoc,The issue you mentioned is not the standard of service we aim to provide and we regret that we fell short of meeting your expectations in this regard. Please know that we take your feedback seriously, and we will investigate this issue immediately to ensure that it is resolved promptly. Hope to have the opportunity to restore your confidence in us during your next visit.

Hi Ronald,We highly value your feedback as it provides us with a chance to enhance our service. Your comments are taken seriously, and we look forward to the opportunity to provide you with the exceptional experience you anticipate in the near future.

Hi Josue,Our team is glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi Thien,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

Hi Ernesto,Delighted to hear you had a fantastic experience! We're thrilled to be your choice for accommodation and look forward to welcoming you back.

Hi Stuart,We regret the noise disturbance, issues with the door lock, and the lack of WiFi. Your feedback is important, and we'll work to address these issues to improve our guests' experiences. We appreciate your input and hope you'll consider giving us another chance in the future.

Dear Guest,Thank you for your positive feedback on our recently remodelled interiors, clean rooms, and comfortable beds. We're pleased to hear that you enjoyed the upgraded accommodations. We appreciate your understanding regarding the limited breakfast options and will consider ways to enhance our offerings in the future. Your comfort is our priority, and we look forward to welcoming you back for another pleasant stay.

Hi Hector,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi Karen,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Guillermo,Our objective is to deliver a superior experience, and we acknowledge that we did not meet your expectations on this occasion. We are eager to gain insight into the challenges you encountered during your visit, which led to a rating of 2. Your candid feedback, whether positive or negative, is crucial for our continuous improvement. We look forward to the opportunity to better serve you in the future.

Hi Adrian,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

Hi Cecilia,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.

Hi Jesus,It's disheartening to hear about issues with the assigned room, WiFi accessibility, noisy A/C unit, and the lapse in housekeeping service. We assure you that we are actively working to address these issues. Your feedback is crucial, and we will strive to provide a much-improved experience in the future. We look forward to serving you with an improved stay.

Hi Adrian,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

Dear Guest,Your feedback regarding the condition of the room, cleanliness, and maintenance issues is deeply concerning, and we want to assure you that this falls short of our standards. Please know that we take your comments seriously, and we will address these issues promptly to prevent any recurrence. We hope you might reconsider staying with us in the future.

Hi Rodolfo,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

Hi Elizabeth,Delighted to hear that you found the bed comfortable! We strive to provide a restful experience for our guests. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another comfortable stay.

Hi Javier,I'm sorry to hear about the inconvenience you've encountered with your reservation. Please know that unfortunately third-party reservation sites are not managed by the property. I recommend reaching out to Expedia's customer support as soon as possible for resolution. Your satisfaction is important to us.

Hi Chrisitna,We are thrilled to hear that you have had excellent customer service and enjoyed the beautiful modern rooms during your weekend getaways. It's always our goal to provide a positive and memorable experience for our guests. We appreciate your loyalty and look forward to being your go-to choice for future weekends. We can't wait to welcome you back for more enjoyable weekends.

Hi Jeremy,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

Hi Vania,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

Hi Julian,We're thrilled to hear that you found our pricing to be very good! Providing value for our guests is important to us, and we appreciate your positive feedback. We look forward to the opportunity to welcome you back and continue exceeding your expectations.

Hi Cristina,Your satisfaction is important to us, and we'd like to understand more about your experience to address any concerns you may have. If there are specific aspects that did not meet your expectations, or if you have suggestions for improvement, please feel free to provide more details. We appreciate your feedback and apologize for any disappointment you may have experienced.

Hi Ruth,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Guillermo,We regret to hear that many aspects of your stay made it very unsatisfactory for you. We will review each of your points and we work towards improvements. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve. We hope you will come back to stay with us again - we do not doubt that the next time you will have the wonderful experience that the vast majority of our guests have.