hope you enjoyed your stay !! Look forward to seeing you again..

Im sorry there was an issue with the bed. We do have antique furniture in our rooms so sometimes that sound comes with age. I hope you come and stay again.

Thank you for your feed back. When we purchased the Jarrett House a lot had been changed/renovated from the original way by the owners who had it before us. We are working very hard to try and restore the ORIGINAL Jarrett House. As this is a struggle due to age and not wanting to take the old away, we do hope you give us another chance. It will probably take some time to get everything back right and in its original form, sorry for any inconvenience this problem may have caused you.

im sorry you may have experienced this problem, although we have checked every room very well to ensure there is hot water. as the hotel itself is very old it does take some time for our water to warm.

im very sorry you experienced this problem. The cleanliness of our hotel is very important to us. we will be checking into this issue.

We are trying our best to bring the Jarrett House back to its original setting. I really hope you will give us another shot and let us show that we can and will restore the Jarrett House to the best of our ability !!

Thank You for the review. We hope you come back to see us very soon!!

Glad you enjoyed your stay, hope to see you again soon.

I apologize about the issues you encountered. We do not have televisions in the room to due it being a historical hotel. we try and keep everything as old as possible. they didn't have television is the 1800's so we are trying not to put them in the rooms. but we do provide a television down stairs in our sitting lobby that all guest are welcome to at any time. sorry for any inconvenience this may have caused you.

Thank you so much for your review. Yes. We try to keep the rooms pretty close to the era. However, we do offer televisions in our exterior rooms! Please come visit us gain soon!

Dear Wayne, I truly apologize for the problem with your reservation. We had closed out our rooms on Expedia, however, they were still coming through. If you contact the Inn directly, I would love to make it up to you with a free stay at our Inn. Best Regards, Susan

We are extremely sorry for the terrible experience. At the Jarrett House, we do not take situations like these lightly. It can be assured that every measurable action is being taken to fix these problems, including a recent exterminator visiting the grounds. We do not condone our staff to behave like that and the situation has been brought forth. The unfortunate reason for the small breakfast is due to our kitchen being spred thin between two restaurants with less than enough staff. However, in the future we are looking to improve our breakfast to Hot options as well. We always take feedback on the restaurant and food served to heart as we are always looking to get better in that aspect. Customer service and guest relations are huge to us here at the Jarrett House and we cannot apologize enough. We believe that your feedback will help us in the long run.

Teresa, We are always looking for ways to improve our hotel and so we greatly apprecitate the feedback. First and foremost, we apologize for such confusion at the front desk. We have new employees currently at the front desk that are being trained the right way so something like this does not keep occuring. A receipt is always in order for the hotel and also the customer, that issue is also being taken care of, as well as the way all guests are treated with respect. Reservations are supposed to be charged the day before the guest checks in, that is why we need the credit card information, however, the way your payment was handled was unnacceptable. We are also still in the process of renovating room, however the reason there no amenities like Tv's in the room is because of the type of B & B we are. Classic 1800's style feeling is what we offer and promote, we apologize for the confusion there. Our small continental breakfast also can be altered to specific guests likings, however this information may have not been shared with you. We strive to grow from this feedback, our deepest apologies again.

Pam, We apologize deeply for the service of our restaurant, that is not the way we want our customers to feel. As far as the issue with the hotel not being open, we now have Watchmen Staff to be on the grounds 24/7for any guests at anytime. A small continental breakfast is always included every morning, however, we are striving to do a better job of describing the reservation and what it entails. The Jarrett House always appreciate feedback of areas we can improve in or change. Again, our deepest apologies for your experience.

Thank you so much for taking the time to review our property as well as Coach's restaurant. It was our pleasure to be your host. We do hope to see you again. Yes our inn is old but lots of charm! Deb M

Wow thank you! At Jarrett House we do offer alot of history! We hope you will return with your friends and by all means make sure you visit one of our great restaurants while here. We will be awaiting your return! Skylar

Michelle Thank you for leaving a review. I have addressed the areas of concern and certainly hope you will try us again. We do appreciate your business! Deb M

Thank you for such a generous review! We appreciate your business and look forward to hosting your family in the summer! Deb M

Dori Thank you so much for taking the time to review The Jarrett House! We certainly appreciate your business and look forward to your return visit! Deb M

I apologize for your experience. We are addressing all areas concerned. I do hope you will consider us again when our renovations are complete! Manager

Thank you for your review! We are in the very best location. Jarrett House is undergoing extensive renovations I am certain you will like. Please visit again when in the area! Manager

Thank you for your review. We are undergoing extensive renovations and apologize for your experience. All of your areas of concern are being addressed. Please try us again as I am certain you will have a very different experience! Manager

Hello Dawn, We apologize that you felt you had such a poor experience. We actually offer coffee in the lobby 24 hours a day and you should have been notified that ice was available upon request. Our Inn is 132 years old and we are actually in the process of starting all around upgrades throughout the entire Inn. Again, we do apologize but hope that you will try us again once our upgrades are completed. Generally speaking.... We happily move guests to a different room upon request and would have been more than willing to oblige you as well.