Miscellaneous
Check availability

Reviews of Bickleigh Castle Hotel

4 out of 5
Bickleigh Castle Hotel
Bickleigh Castle, Bickleigh, Tiverton, England

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 106 reviews" "
Rating 8 - Good. 23 out of 106 reviews" "
Rating 6 - Okay. 13 out of 106 reviews" "
Rating 4 - Poor. 9 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet only one staying there, no evening dining.
Stayed 2 nights in Oct 2023

4/10 Poor

Sean

Stayed 1 night in Sep 2023

10/10 Excellent

jeanette

Liked: Staff & service, property conditions & facilities
Room in old thatched cottage adjoining castle with tour of the castle
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities
I stayed with my husband and two children. The setting was incredible and steeped in history. It was a lovely sanctuary of peace and quiet. I recommend it as a truly unique place to stay!
Stayed 1 night in Jun 2023

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended property with a lovely hostess (Sarah) and conscientious family staff. The castle and grounds are fantastic and the church was beautiful (we could only see the outside). I don't care for cats but the one here followed me everywhere and was very precocious. This is a peaceful and beautiful retreat and the castle is beautifully lit at night. Sarah even upgraded our room because we were the only visitors. A gracious hostess with lots of stories and interested us. What a treat.
Stayed 1 night in May 2023

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and very friendly welcoming hosts.
Stayed 1 night in Apr 2023

10/10 Excellent

Emma

Stayed 1 night in Aug 2022

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight in the castle
A wonderfully peaceful stay away from the bustle of modern life. Lovely friendly staff happy to help and the owner was everything you would expect, someone who cares about the heritage, her staff and her clients. Its not a 5 star posh experience but it is rather magical
Stayed 1 night in Jun 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Paul

Liked: Staff & service
Night in a castle
Quite an experience. We stayed in the Castle and whilst appreciating fact aesthetically room needs to be in keeping with surroundings it does need a complete update. At breakfast there was no menu so you were presented with English breakfast whether you wanted it or not. The grounds are beautiful but there is no bar/cafe so you can access a snack on site. The owners/staff were quite nice but it was almost like we had gone back to P G Wodehouse days. I didn’t think it was worth the money but the surrounding accommodation may be better value. We wouldn’t stay again
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
All fur coat and no knickers!
The place was clean and comfy beds/bedding. Check in was awful...nobody about, no signs telling you where to go. Was really confusing. Nobody answered the phone after repeatedly calling. The floorboards above us were so loud with people walking around till 3am we hardly slept. No WiFi so grumpy teenager. No teaspoons to make a drink. TV didn’t work. Lovely location but so many basics were overlooked.
Stayed 1 night in Jun 2021

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2021

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay if in Devon
Beautiful grounds, brilliant location, generous hosts we would recommend unreservedly
Stayed 1 night in May 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Colin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not really suited for business travel
I would image it is a lovely venue for weddings. very beautiful setting. However for business traveller not really suitable. No food facility in the evening the nearest place is a drive away. In the room the TV didn't work No usable internet and was no curtain on a ground floor window needed to get a covering from reception and put it up myself
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay;very friendly and nothing too much trouble; beautiful area
Stayed 2 nights in Mar 2020

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and great service.
Great location and service. Breakfast was delicious. Hosts very kind and helpful. We didn’t have time to do the tour of the castle and unfortunately the weather was awful so we didn’t get the full benefit of the lovely setting but would definitely return.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby
Room was dirty and very faded. There was a mystery door In our room that said “private do not enter”. There was a cupboard full of personal items. we were also right next to reception and could hear clear as day anything that was said (so assume they could hear us). There was cat hair on the floor, the toilet hadn’t been cleaned properly and we only had less than half a loo roll.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very bad experience with this hotel I rent this room 8 PM and Unfortunately the check in was close 6:30 PM it’s really unfair I came with my family and we stuck with no response and no phone answered. My concern is how they accepted my booking for tonight and the check in already closed?
Stayed 1 night in Nov 2019
Response from Bickleigh Castle Hotel. on 21 Dec 2019
Hi, I can’t apologise enough, there must have been a breakdown with communication on this occasion and can’t understand how this has happened. However we are mystified as to why due to always having someone around. Our general terms which get sent out along with the booking state that check in is between 3.30 and 6.30pm, and if it is after to let us know. We are sorry again this happened and hope you enjoyed your stay otherwise. Many thanks, Bickleigh Castle Hotel.

10/10 Excellent

J

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Elliot

Business traveller
Liked: Cleanliness, staff & service, room comfort
Carry on at the castle
Lovely little castle in a beautiful setting. Great service from John and dropped everything to help me with an issue I had (shower not heating up) loved my stay here was very relaxed. And no light polllution at night so a great view of the stars. Only downsides for me was no Wi-fi in the room- (there was Wi-fi available in a communal area). Also the shower needs a real up date. Very poor quality shower head. Other than that was a fantastic stay. Loved the fresh fruit of blueberries and raspberries for breakfast.
Stayed 4 nights in Aug 2019

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Almost a perfect stay
Lovely hotel, with owners passionate to preserve the history of the castle. Cannot fault setting or scenery. The rooms are large and the decor is a little dated but you are staying in a historic site so it all feels inkeeping. A nice breakfast is also included and we found the rooms to be immaculately clean. Our only issue for the entire stay was the double bed and pillows in our room were extremely uncomfortable which is a real shame as otherwise everything about our stay was positive. We really hope this venue continues to thrive and protect this little piece of local history. Would recommend as a base to explore the surrounding areas.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal real British 900 year old property in stunning landscape and gardens.
Stayed 1 night in Aug 2019

6/10 Okay

John

Business traveller
nice area
Room was very small. dogs barking in the evening Breakfast 08.30 to late for business people. no evening meal so bring your own.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to spend a weekend away. Really enjoyed the guided tour of the castle - lots and lots of history! Friendly staff that made you feel very welcome. Would definitely recommend
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly welcome and breakfast is why we return again again
Stayed 1 night in Mar 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best castle to stay in
It was amazing I think that some it all up
Stayed 1 night in Feb 2019

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed Review
I stayed here with a colleague for 2 nights, I booked it and I absolutely loved it! He, on the other hand rated it a 6/10 but this was due to the lack of a bar or restaurant. That didn’t bother me so I’d give it a 9/10. Robbie and John were absolutely lovely, we arrived quite late the first night and was met by Robbie (the owner) who gave us our key and all the relevant information, he pointed us toward the nearest pub so we could get some food, it was less than a mile away but we drove as the weather was miserable. We stayed in the purpose built cottages which are all en-suite. However, we had read the review about there not being a toilet, it turned out this is only if you stay in the castle itself and you have to pay extra for that. I think it’s only one room up there too so it’s not like you’re milling about on the landing with other guests - it’s pretty private. Breakfast is served typically between 8:30 - 9:30 but they allowed us to go down for 7:30 due to us working and leaving early. John also very kindly gave us a tour of the castle which took an hour and was nice to hear the history and see the original stoneworks. In the summer, this would be an amazing place to stay and investigate the grounds, in the snow, it was still wonderful (and warm) and I’d definitely stay here again!
Stayed 2 nights in Jan 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great will be making it my regular hotel when I’m working in the south west 5 stars
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old buildings. Owners who are happy to share the history of the property and were friendly.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Historic b&b near Exeter
The staff were very nice. Decor is very outdated. No bar and no lunch or evening meals. Nice castle in lovely location.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Little disappointed
Only stayed one night and the room was lovely and very clean however there was no mention on the booking site that the (small) bathroom was outside in the corridor. I understand that this is probably a listed building so alterations are not always allowed but the fact that the bathroom was separate really should have been mentioned. Full english breakfast was very overcooked (bacon & sausage cremated) which was very surprising considering that we were the first people down to breakfast. No time to explore the facilities etc. but the garden and grounds looked lovely and well looked after. Also no wifi could be obtained, probably due to area.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent b&b friendly
Lovely place nice room great breakfast but the tour in the morning was the highlight definitely recommended and will come again and again lol x
Stayed 1 night in Aug 2018

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our mini break in a castle
We saw the hotel online and thought it was impressed with it being a castle, and as we had just got married on the 12th August, it would be a lovely little honeymoon for a couple of days in a romantic setting. We arrived on Tuesday and was greeted in a friendly manner by the owner and staff alike, shown up to our cottage overlooking the courtyard, and we had a top floor room with large bed and shower facilities, all nice and clean. We had breakfast included and each morning we were given a friendly welcome from the staff. Breakfast was very nice and plenty of it, we toured the local area and found it was positioned in an idyllic location, with stunning views and walks, we came back home after a few days and really felt relaxed and happy staying there, we have said we will stay there again as it was that good.. We are telling all our friends, how good it was.. Thank you bickleigh castle staff, we will be back.. Stew and Tina.
Stayed 2 nights in Aug 2018

6/10 Okay

Sean

Liked: Cleanliness, staff & service, room comfort
Good stay
No wifi in the bedrooms or phone reception, you could pick it up in a lounge which wasn’t the most convenient especially if you need to work whilst away
Stayed 1 night in Aug 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stay at bickleigh
Enjoyable stay at the castle We had a problem with no water supply in the room but the owners rectified the fault promptly and invited us into their home for tea until water was back on.
Stayed 2 nights in Aug 2018

10/10 Excellent

chris, Bickleigh Castle, Tiverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location and amazing surroundings
Fabulous from start to finish, the location, surroundings and ambience were awesome
Stayed 1 night in Aug 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place to stay all staff very friendly .. will definitely go back..
Stayed 1 night in Jun 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I arrived very late and they waited for me and was the best host ever

10/10 Excellent

Donna, gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
escape to Devon
Lovely friendly staff good food comfortable room very clean good tour of the castle I would recommend Bickleigh Castle
Stayed 2 nights in Apr 2018

10/10 Excellent

Jeevanath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tim

Liked: Staff & service, room comfort

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
My family and I stayed at this lovely hotel during half term and we all loved it, the room was perfect, spacious and very comfortable. The surrounding area and hotel was very picturesque and only a 10 min drive to nearby tiverton. John made our stay very pleasant and was extremely accommodating. Thank you John and we hope to see you again in the near future.
Stayed 4 nights in Feb 2018

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Place to stay oozing character
Loved all aspects of the stay. Lovely room. Lovely welcome. Look forward to staying again.
Stayed 1 night in Jan 2018

10/10 Excellent

michelle, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful historical B&B
Beautiful piece of history to stay in, very friendly and helpful hosts. Enjoyed the guided tour around the castle and the history of it.
Stayed 1 night in Jan 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of character.
Lots of character. Good breakfast.
Stayed 1 night in Nov 2017