Is Sterling Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sterling Inn?

Self-parking is free at this property.

What time is check-in at Sterling Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sterling Inn?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Sterling Inn located?

Situated in Sterling Heights, this hotel is within 12 mi (20 km) of Lakeside Mall, Somerset Collection and Metro Beach. Royal Oak Music Theatre and Detroit Zoo are also within 12 mi (20 km).

Sterling Inn Reviews, Deals & Photos 2025

8/10 Good

Bridget

8 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service. Clean room, convient area. Just security could have been a little better. Lots of random people hanging by the entrances

Stayed 3 nights in Jul 2020

4/10 Poor

Al

14 Mar 2020

Disliked: Cleanliness, property conditions & facilities

The Hotel looked abandoned, with broken doors to the rooms, less then acceptable cleanliness in the halls and in general disarray.

Stayed 2 nights in Mar 2020

10/10 Excellent

Carlos

10 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very pleasant.

Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

6 Mar 2020

Liked: Cleanliness

I stay in a lot of hotels, from cheap airport motels to luxury hotels. With that said, the bed in my room was one of the best beds I've slept on in a hotel. I was definitely surprised. The hotel itself is somewhat rundown but it looks like they're doing some renovations so I guess it's excusable. What isn't excusable, however, is that none of the 3 dryers in the laundry room work. And, unfortunately, I did not check to see if they worked before putting my clothes in the washer. I had to spread my laundry out all over my room and blast the heater all night to dry them. What's worse is, I got the quarters from the reception desk and they didn't tell me the dryers did not work.

Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

4 Mar 2020

Disliked: Staff & service, property conditions & facilities, room comfort

Would not book again

The hotel had only one working elevator. The door to our hotel room was rusted over and stuck so it required pushing our shoulder against it for it to open. Shower drain was broken and laying on an angle. Service was strange.

Stayed 1 night in Mar 2020

6/10 Okay

John

26 Feb 2020

Disliked: Cleanliness, property conditions & facilities

It just keeps getting progressively more run down

I have stayed here probably about 15 times over the past two years, and every time I stay here it gets dirtier. This time around the boiler did not work for half the hotel, and the only rooms available were at the far end. When walking down the hallway they clearly never vacuum. Garbage and particles if you know what all over the floor, stains, small pieces of garbage, litter the entire hallways. The doors for all of the rooms have disgusting paint jobs and generally just look rundown. It’s like they have this nice property, but half ass everything. The Wallpaper in hallways and in the rooms selves it’s coming off the walls. The first 5 to 10 times I stayed here I told him they should vacuum the hallways and elevators, but no one seems to care. That’s why the ratings for this property just keep going down. The only saving grace for this hotel is the bar restaurant, but even there there was bones in the fish. I think this is probably the last time I try to get this property a shot.

Stayed 1 night in Feb 2020

8/10 Good

Jason

26 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a nice place just sucks they closed the water park

Stayed 2 nights in Feb 2020

4/10 Poor

Joe, San Diego

20 Feb 2020

Disliked: Amenities, property conditions & facilities

It was a mess... lots of construction... a strange meandering layout, a poorly run restaraunt.

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

17 Feb 2020

Disliked: Property conditions & facilities

its a water park..i called before booking.said passes for water park come with room..when i got there they charged us for water park..water was cold...guess they getting rid of it

Stayed 1 night in Feb 2020

4/10 Poor

William

27 Dec 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay here until it's repaired.

I've stayed here before when it was Best western and it was a nice hoted. The room was larger, and worn. Pool was only open on weekends, i saw one employee when we checked in, this is a large hotel and there was only thre cars in parking lot. In the bathroom it looked like there was black mold see pictures below. I feel like we were ripped off. Wyndham is a name I usually trust, i may have to reconsider that.Fire alarm system doesn't work either.

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

7 Dec 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

The Hotel had no rooms available and did not inform no one that they were not open for the date of my stay.

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

19 Nov 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this hotel screamed condemn me. Only the first floor was open because the fire alarm system wasn't working. The tile was falling off the walls, loose on the floors, TV was pixilated, shower curtain rod hanging out of the wall, door lock was broken, so much chlorine in the pool that the kids got rash like hives. The on site pizza place charges room delivery for the pizza and it was horrible. When we came back to our room our window had been propped open. This place was a nightmare. STAY AWAY!

Stayed 2 nights in Nov 2019

4/10 Poor

Breeuna

4 Oct 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Thumbs Down 👎👎

The hotel is very outdated and for that reason it makes it look nasty and ran down. It was not as clean as it should be. I wouldn’t recommend and won’t be returning.

Stayed 1 night in Sep 2019

6/10 Okay

Brian

25 Sep 2019

Disliked: Cleanliness, staff & service

The room Furniture is too old and broken

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

22 Sep 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

When I checked in, I was quoted a lower price for my room than what Expedia had billed me. They said it was an upgrade. {?} When I checked out, they refused to give me a statement or any documents of any kind. They said it would be emailed by Expedia.I am not happy about the contradictions. The bed was the worst I had ever tried to sleep on. It was so mushy that I could not turn over on it and it seemed to lean down toward the head. Also, the television did not work. Very bad signal on all channels. Probably a bad cable. I'm waiting for my statement to see if I have been double charged.

Stayed 1 night in Sep 2019

2/10 Terrible

Wendy

20 Sep 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible hotel

My first review and I am a frequent business traveler. Staff was unfriendly and unhelpful from check in on. When I arrived for breakfast ( which I had already paid for through hotel.com) restaurant was locked even though it was 7:00am and restaurant was supposed to open at 6:00am. When I inquired at the front desk the response was, "what do you expect me to do about it?" The place is old and tired. The room had a moldy smell , the door stuck and sheets were old. Worst hotel experience both in service and comfort.

Stayed 1 night in Sep 2019

6/10 Okay

Danielle, Reno

11 Sep 2019

Was okay for a single night when everything else in the area was sold out. Smelled moldy.

Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

11 Mar 2019

Liked: Staff & service

Disliked: Property conditions & facilities

Room had no clock, not blow comb, noisy, restaurant did not open as noted on the door. High price for an old room

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

4 Mar 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Dirty rooms, marijuana and cigar smell filled hallways, people fighting In the rooms, yelling throughout the night, doors broken

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

2 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is very spacious and clean. The staff is respectful and are always willing to help

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

18 Feb 2019

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Bathroom remodel

Check in was slow. But ladies at deck were nice. Room was big but mold on bathroom ceiling. Tiles off the back of toilet and water leaking behind wall and floor. Shower mat was ripped and rusty. Affraid someone would slip and fall. We have stayed here in past and was great for the kids at different ages that we have. But now the hit tub is gone and the game room is gone. Towels were very hard to get. The next morning went swimming and still no towels. The hallways smelled of weed. But yet u r fined for smoking cigs in a room? The side doors coming in were open all night. No use of a key card. Our room window on 1st floor was unlocked. In glad we checked in before bed. The parking lot was slippery and dirty. Leaving in the morning we watched someone slip walking out.

Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

18 Feb 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Welllll....eh

Family over night trip for some fun a little ways from home. Chose this hotel for the water park; must stay the night to use the water park. Room con’s - handicap room was on the 4th floor furthest room from the elevator, mold behind shower wand, sink faucet sprays user, only 1 of the 2 privacy curtains on the window, no remote for the tv, hallway/elevator VERY cold to get to and from pool. Room pros - bed were very comfortable, pillows were nice, good room size. Water park cons - only open Friday and Saturday, air and water temperature was on the cold side, kids were often shivering, almost half of the splash area features were broken/not working, equipment very worn down, hardly had towels available, staff evacuated the large pool side for a water chemical check so we ended up just leaving. Water park pros - kids had fun and didn’t notice anything, lazy river is a nice size, lots of seating available, bathroom and showers available at the pool,

Stayed 1 night in Feb 2019

2/10 Terrible

Quoneka

29 Jan 2019

Liked: Cleanliness

Disliked: Staff & service

Host was very rude no towels in pool area asked for towels for a hour never got them had to walk to my room soaking wet then I was charged 2 times on my credit card for a one night visit never coming back again horrible hotel

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

14 Jan 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room had a poor order, one of the windows in the room was in very poor condition and couldnt see out of it, the tv did not work, the pool area was very dark and the water slide was broken.

Stayed 1 night in Jan 2019

6/10 Okay

Shannon

6 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.....

No one told us in the 3 conversarions i had with the hotel that the waterpark was only open on weekends...

Stayed 1 night in Jan 2019

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