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"The restaurant food and system was horrible. Everything in the buffet was poorly refilled and it was for the most part cold. There is no towels, and you are granted a key card for 1 pool towel to which there are only 2 swap out stations that close early therefore you carry a dirty towel until you are able to exchange it. The 24 hours snacks are nacho chips with no cheese, we asked if it would be refilled and were told they were out. A fridge full of squishes hotdogs and burgers frozen for you to...

"The thermal was amazing very well maintained. My only complaint was my room had a terrible mold smell . I didn’t complain at first but then I had headaches they sent somebody to fix but then the smell got worse the next day they offered me another room but I was about to leave next morning didn’t make any sense. The price that I paid I did not excepted that to happened"

"The olace was really nice, love the room and the food. The service was amazing"

"The only reason I rated more than 1 star is because of the staff. Everyone was very friendly and helpful. We had to form a line in the heat outside at 5pm to make reservations to eat at any of the restaurants other than the buffet. Latest reservation was 8pm but you were often buzzed early. If you didn’t you could only eat at the buffet because most restaurants were booked due to the limited seating at each. Very limited room service menu! Couldn’t order food at the pool! AC in the rooms...

"Just got back from a 7 night stay. Had a wonderful time! The rooms were clean and loved the filtered water machine and cappuccino maker in our room. Most food was very good with Bamboo (Asian) and Manglar (seafood) being our favorite restaurants. The pizza stand by the pool was awesome! The pool and pool bar staff were fun. Shoutout to Alan at the club swim-up bar. Recommend paying extra for the club adult side of the resort if you are traveling without kids. The beach was also great! We swam in...

"Every thing was good"

"The food was amazing for our entire stay. I would stay here again just for the food. The staff was friendly and helpful. The beach is nice but there are a lot of old boats anchored in the water so the view isn’t great. Pretty disappointing actually. That and there is a tour pick up point right down the beach so there are boats and jet skis flying in and out pretty much non stop."

"This Hotel was amazing!"

"Must try the deep tissue massage. HILDA was out of this world."

"Good"

"We stayed at Planet Hollywood Costa Rica for six days during the first week of June 2026, and our experience was outstanding from start to finish. The resort is beautiful, the food was excellent, and the staff consistently went above and beyond to make us feel welcome and cared for throughout our stay. Every interaction was warm, professional, and genuine. We would especially like to recognize Christian, “The Godfather,” and Diana, “Wonder Woman,” for making our vacation truly memorable. Their...

"Best resort we’ve ever stayed at! Splurge for the private pool rooms. The staff was AMAZING. They all knew our names and made our children feel special. Totally recommend staying here"

"Very friendly staff. Room was clean and taken care of and great breakfast and dinner no complaints... Definitely be back"

"Great service and food. They really take care of you at this resort."

"What an amazing place. Amazing view and great location. Very friendly and helpful staff. We stayed 4 amazing nights and we will definitely come back. A must go place."

"The resort was lovely, the staff was awesome. We went during low season so it was pretty quiet, we met a lot of really nice people."

"Great location and property. The amenities like the pool and theater were awesome. Direct access to the beach to watch the surfers and experience the volcano rocks expanded our love for the property. The shell filled beach was truly unlike other places in the world. We loved our stay. Recommend if you want a taste of the nightlife in tamarindo as well."

"Loved everything. Wish they had refrigerator in the room."

"Good eaperience! Would return - staff was great"

"It was nice little expensive for what you get"