Bonjour, Xin chào!Dear Death,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.We sincerely hope that your stay with us was enjoyable and fulfilling. Our mission is to make every guest's stay at our hotel unforgettable by offering exceptional services. Your comfort is our first priority.By delivering exceptional services, I hope our staff has succeeded in making your stay comfortable.Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Best regardsHung Nguyen (Mr.)Guest Experience Manager
Bonjour, Xin Chào!Dear AudcharawanWarmest greetings from Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Sincerely,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, xin chào!Dear SAARD,Warmest greetings from Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation which was shown by a good grade you gave us. We’d love to continue providing great service to awesome traveller like you.I’m excited to have you come back and enjoy your stay with us.Sincerely,Hung Nguyen (Mr.)Guest Experience Manager."
Bonjour, Xin Chào!Dear Elisa,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Sincerely,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin chào!Dear Prasert,We would like to express our gratitude to you for choosing Mercure Danang French Village Bana Hills as your accommodation and for providing valuable feedback.We pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed. Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff.Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Best regards!Sun Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin Chào,Dear Chutikant,Warmest greetings from Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin Chào,Dear Kanaka Shetty,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit to Bana Hills went so smoothly. Would you mind sharing this with your friends who are looking for hotel information? We’d love to continue providing great service to awesome travelers like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Bonsoir, Xin chào!Dear Sivimol,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin Chào,Dear Pitakpong,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin Chào,Dear Nada,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin Chào,Dear W7091RSjonathans,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin Chào,Dear Thanan,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Bonjour, Xin Chào,Dear Value Guests,Warmest greetings from Mercure Danang French Village Bana Hills!Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen (Mr.)Guest Experience Manager.
Dear Choopan,Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.
Dear Aussadet,We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay enjoyable.Thank you for sharing your experience, and we hope you have the opportunity to visit us again.Best Regards,Hung Nguyen,Guest Experience Manager.
Dear Natkamon,Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen,Guest Experience Manager.
Dear Ruthairat,Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Khong Minh Ha,Guest Experience Supervisor.
Dear Sirisak,Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen,Guest Experience Manager.
Dear Manthana,Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen,Guest Experience Manager.
Dear Thanatep2017Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.Best regards,Hung Nguyen,Guest Experience Manager.
Dear Surachai,We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay enjoyable.Thank you for sharing your experience, and we hope you have the opportunity to visit us again.Best Regards,Hung Nguyen,Guest Experience Manager.
Breakfast is just OK. The waiters/waitress couldn't speak English, so it is a bit difficult to communicate.
Check in is too complicated. Need to show passport & booking detail at the lobby before taking the cable car, then need to show passport and booking detail again once arriving at hotel lobby. why need to do for 2 times
Dear AnonymousWarmest greetings to Mercure Danang French Village Bana Hills! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.I’m excited to have you come back and enjoy your stay with us.SincerelyGuest Experience Manager
Dear ChotimaWarmest greetings to Mercure Danang French Village Bana Hills!Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us.SincerelyGuest Experience Manager
Dear maytipong
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Sincerely
Guest Experience Manager
Dear Praewa
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Sincerely
Guest Experience Manager
Dear Valued Guest,
Thank you for your stay and leaving a review. We are much appreciate it specially in this point of time. Hope that you are well and come back with us in the nearest time.
Best regards
10/10 ดีเลิศ
ผู้เข้าพักจริง
12 มี.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มีนาคม 2020
การตอบกลับจาก Guest Relations Team วันที่ 13 มี.ค. 2020
Dear Valued Guest,
Thank you for the great review of our hotel!
We are glad that you enjoyed your stay and hope to see you again very soon.
Kind regards
Guest Relations Team
การตอบกลับจาก Guest Relations Team วันที่ 13 มี.ค. 2020
Dear Valued guest,
We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you next trip.
Kind regards
Guest Relations Team
การตอบกลับจาก Guest Relations Team วันที่ 13 มี.ค. 2020
Dear Valued guest,
We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service.
Thank you for your kind feedback, and we hope to see you again soon.
Best regards,
Guest Relations Team
Dear our Valued Guest,
Thank you so much for sharing the impressions of your recent stay at our Hotel
We are happy to learn that you enjoyed the culinary offerings. I am also glad that the service provided by our staff created a special impression of your stay.
We will be more than delighted to welcome you back again for another great experience with us.
Much appreciate
Guest Experience Manager
Dear Valued Guest,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Best regards
Guest Experience Manager
Dear Valued Guest,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Best regards
Guest Experience Manager
Dear Valued Guest,
Thank you for taking the time to leave us your review here .
We would like to thank you once again for giving us the opportunity to serve you on your special day. All of us remain encouraged by your so positive feedback and looking forward to welcoming both of you back on many more occasions until your next anniversary.
Sending here with our well wishes until we see you next time.
Warm regards,
Guest Experience Manager
Dear Valued Guest,
Thank you for taking the time to leave us your review here .
We would like to thank you once again for giving us the opportunity to serve you on your special day. All of us remain encouraged by your so positive feedback and looking forward to welcoming both of you back on many more occasions until your next anniversary.
Sending here with our well wishes until we see you next time.
Warm regards,
Guest Experience Manager
Dear Valued Guest,
Thank you for taking the time to leave us your review here .
We would like to thank you once again for giving us the opportunity to serve you on your special day. All of us remain encouraged by your so positive feedback and looking forward to welcoming both of you back on many more occasions until your next anniversary.
Sending here with our well wishes until we see you next time.
Warm regards,
Guest Experience Manager
การตอบกลับจาก Hotel Management Team วันที่ 12 ก.พ. 2020
Dear our valued gu
Warmest greetings to Mercure Danang French Village Bana Hills! Our hotel is very grateful for your comments, thank you for choosing Our hotel when you were in Da Nang. We hope that you will come back to the hotel next time.
Warm regards,
Dear our Valued Guest,
Thank you so much for sharing the impressions of your recent stay at our Hotel
We are happy to learn that you enjoyed the culinary offerings. I am also glad that the service provided by our staff created a special impression of your stay.
We will be more than delighted to welcome you back again for another great experience with us.
Much appreciate
Guest Experience Manager
Dear our Valued Guest,
Thank you so much for sharing the impressions of your recent stay at our Hotel
We are happy to learn that you enjoyed the culinary offerings. I am also glad that the service provided by our staff created a special impression of your stay.
We will be more than delighted to welcome you back again for another great experience with us.
Much appreciate
Guest Experience Manager
Dear Surachai,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Best regards
Guest Experience Manager
Dear our valued guest,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for sharing your feedback regarding your stay.
We appreciate your comments so we can improve and serve you better next time.
Best regards
Dear yaowaluck
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Sincerely
Guest Experience Manager
Dear valued guest,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Sincerely
Guest Experience Manager
Dear Naphanphorn,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Sincerely
Guest Experience Manager
Dear Valued Guest,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Sincerely
Guest Experience Manager
8/10 ดี
ผู้เข้าพักจริง
2 ม.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Hotel Management Team วันที่ 5 ม.ค. 2020
Dear Valued guest,
We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills.
I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Warm regards,
Dear Valued Guest,
Thank you for taking the time to leave us your review here .
We would like to thank you once again for giving us the opportunity to serve you on your special day. All of us remain encouraged by your so positive feedback and looking forward to welcoming both of you back on many more occasions until your next anniversary.
Sending here with our well wishes until we see you next time.
Warm regards,
Dear Valued Guest,
Thank you for taking the time to leave us your review here .
We would like to thank you once again for giving us the opportunity to serve you on your special day. All of us remain encouraged by your so positive feedback and looking forward to welcoming both of you back on many more occasions until your next anniversary.
Sending here with our well wishes until we see you next time.
Warm regards,
Dear Valued Guest,
Warmest greetings to Mercure Danang French Village Bana Hills!
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you.
I’m excited to have you come back and enjoy your stay with us.
Sincerely
Guest Experience Manager