The room was fresh and clean but found a dirty mug and teaspoons in the cupboard. The bathroom door in room 18 was hard to open and close. I also paid $60 for chocolates but received a 340g box of Cadbury Favourites which was disappointing.
The staff were friendly and helpful. The restaurant on-site is handy but not open every day. I enjoyed the spa and like that you can book the spa. Overall I enjoyed our stay.
I liked the spa, the restaurant and the Eloura Australia shampoo, conditioner and body wash.
Close to the beach.
No wheelchair accessible path after the resort gate to the beach.
We only stayed one night, but I can see the appeal for longer stays. Check-in/Check-out is by email. Fully equipped rooms, many dining options close by and great beach access. The TV remote was broken, and could have more coffee an sugar in the room.
The location is amazing as you have direct access to beach and when you are finished at beach you can use the facilities of the swimming pool and the hot tub. The children play ground is good however we didn’t find the trampoline pillow.
What wasn’t good was there is no bath within the cabins so hard when wanting to bath young toddler who aren’t keen on a shower. Also not all rooms have a ceiling fan so warm in bedroom without a ceiling fan. The bed quality is terrible as the springs can be felt and really a rough sleep. But regardless the experience was great due to location
The property looks recently renovated and is PRETTY clean ..... value for money compared to other properties in the area...
Spa and pool are clean too ... could be a little bit warmer but in great condition..
The property stated the rooms were sound proof and very highly rated in this regard. We strongly disagree with this statement as the rooms were not at all sound proof. You could hear a lot of sounds from neighbouring apartments. They also said the way had block out blinds and this wasn’t the case.
Room was clean and comfortable. Could only use the restaurant one night, other times it was booked for functions and no communication letting us know and not open for breakfast. Staff were very friendly though. A bit noisy at times around the resort.
First time attending this beautiful property and we will definitely be back yearly. The staff are amazing and literally central to everything, from beaches, shops and beautiful restaurants 😍
Melissa
เข้าพัก 1 คืน, มกราคม 2025
2/10 แย่มาก
Bruna
เดินทางกับคู่รัก
22 ม.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Wasn’t clean the room and the manager she’s a such rude person!