Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Front Office
Dear Ben,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
Dear Kit Ying,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,Customer Care
10/10 ดีเลิศ
Yannis
21 มิ.ย. 2023
Yannis
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Customer Care วันที่ 22 มิ.ย. 2023
Dear Yannis,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,
10/10 ดีเลิศ
jiwoung
11 พ.ค. 2023
jiwoung
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก Customer Care วันที่ 13 พ.ค. 2023
Dear jiwoung,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
การตอบกลับจาก Best regards, Customer Care วันที่ 25 เม.ย. 2023
Dear Jid,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
10/10 ดีเลิศ
te
23 เม.ย. 2023
te
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก Customer Care วันที่ 14 พ.ค. 2023
Dear te,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
Dear Iris,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,Customer Care
Dear Danny,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.
Dear Alan,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We strive every day to Make Great Moments for our guests which make your valuable comments very important to us. We look forward to serving you again soon.Best regards,
การตอบกลับจาก Best regards, Customer Care วันที่ 11 เม.ย. 2023
Dear Pik Yan Amy,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
10/10 ดีเลิศ
Peggie
5 เม.ย. 2023
Peggie
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Best regards, Customer Care วันที่ 7 เม.ย. 2023
Dear Peggie,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
10/10 ดีเลิศ
Suet Wai
3 เม.ย. 2023
Suet Wai
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Best regards, Customer Care วันที่ 4 เม.ย. 2023
Dear Suet Wai,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
Dear Isabella,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
2/10 แย่มาก
Kwong Yeung Eddie
17 มี.ค. 2023
Kwong Yeung Eddie
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Customer Care วันที่ 18 มี.ค. 2023
Dear Mr. So,Warm greetings from MGM!Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. We regret to hear that our service did not meet your expectations and live up to our own high standards.We would greatly appreciate the opportunity to further clarify a few details of your experience. As such, please feel free to contact us directly at hotelexperience@mgm.mo. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will give us another opportunity to serve you. We are driven by the aim to Make Great Moments for each of our valuable guests.We look forward to hearing from you soon.Best regards,
6/10 พอใช้
Yui Hing
16 มี.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Yui Hing
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Customer Care วันที่ 18 มี.ค. 2023
Dear Yui Hing,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
การตอบกลับจาก Best regards, Customer Care วันที่ 5 เม.ย. 2023
Dear XXX,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
Got an upgrade when checking in. Room nice and spacious with great view of wynn palace fountain below. WC had a strong smell of smoking but was a non smoking room which was a shame.
Sarah
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Best regards, Customer Care วันที่ 10 มี.ค. 2023
Dear Sarah,Warm greetings from MGM!Thank you for choosing us for your recent stay and for bringing the issue of smoking smell in room to our attention. We regret to hear that our service did not meet your expectations and live up to our own high standards.Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel. We are determined to take any steps necessary to ensure that similar incidents do not happen again in the future.We understand that our hotel’s reputation and success is built one experience at a time, and your continued patronage is very important to us. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you.Thank you again for taking the time to share your feedback. Takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. We hope to serve you again soon.
Dear Wing kong,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.
Dear Choon,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
Dear SO KAN,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.
2/10 แย่มาก
Peter Alan
10 ก.พ. 2023
Peter Alan
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Customer Care วันที่ 12 ก.พ. 2023
Dear Peter Alan,Warm greetings from MGM!Thank you for choosing us for your recent stay. We regret to hear that our service did not meet your expectations and live up to our own high standards.We would greatly appreciate the opportunity to further clarify a few details of your experience. As such, please feel free to contact us directly. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will give us another opportunity to serve you. We are driven by the aim to Make Great Moments for each of our valuable guests.We look forward to hearing from you soon.Best regards,Customer Care
10/10 ดีเลิศ
SO KAN
9 ก.พ. 2023
SO KAN
เข้าพัก 2 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Customer Care วันที่ 11 ก.พ. 2023
Dear SO KAN,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.Best regards,Customer Care
Dear Sin Gee,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
10/10 ดีเลิศ
Kwok Shing Lewis
9 ก.พ. 2023
Kwok Shing Lewis
เข้าพัก 2 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Customer Care วันที่ 11 ก.พ. 2023
Dear Kwok Shing Lewis,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.Best regards,Customer Care
WE booked early so got a very good price, I am very sure that price will never be repeated. The room is fantastic.
Choon
เข้าพัก 4 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Best regards, Customer Care วันที่ 9 ก.พ. 2023
Dear Choon,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
No check-in allowed until 3pm. After that. Check-in process went quickly. Had my room key by 305pm. Plenty of restaurants, of course, and a Starbucks. But none of the food was cheap. Room was fairly small.
Joe
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก Best regards, Customer Care วันที่ 6 ก.พ. 2023
Dear Joe,Warm greetings from MGM!Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.Thank you again for your kind comments and business. We hope to serve you again soon.
การตอบกลับจาก Best regards, Customer Care วันที่ 6 ก.พ. 2023
Dear Wai Yan,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
การตอบกลับจาก Best regards, Customer Care วันที่ 3 ก.พ. 2023
Dear Mew May,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.We look forward to serving you again soon.
Dear Guest,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.
Dear Mr. Sawada,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
Dear fleur,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
10/10 ดีเลิศ
Chi Ian
10 ธ.ค. 2022
Chi Ian
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก 客戶服務部 วันที่ 13 ธ.ค. 2022
親愛的 Chi Ian:感謝您選擇入住美高梅並與我們分享您的入住體驗!您的滿意是對我們最大的支持與鼓勵,也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意,未來的“美”一天都幸福順遂。期待下次能夠為您提供更加優質體貼的服務,祝您生活愉快!
4/10 แย่
SIO HANG
13 ก.ย. 2022
SIO HANG
เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก Customer Care วันที่ 14 ก.ย. 2022
Dear Mr. Wong,Warm greetings from MGM!Thank you for choosing us for your recent stay and for bringing the issue of swimming pool to our attention. We regret to hear that our service did not meet your expectations and live up to our own high standards.Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel. We are determined to take any steps necessary to ensure that similar incidents do not happen again in the future.We understand that our hotel’s reputation and success is built one experience at a time, and your continued patronage is very important to us. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you.Thank you again for taking the time to share your feedback. Takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. We hope to serve you again soon.Best regards,Customer Care
亲爱的 GEN LUN:感谢您选择入住美高梅并与我们分享您的入住体验!您的满意是对我们最大的支持与鼓励,也是我们进步的动力。美高梅希望您的“美”一次旅程都称心如意,未来的“美”一天都幸福顺遂。期待下次能够为您提供更加优质体贴的服务,祝您生活愉快!客户服务部谨启
6/10 พอใช้
Kevin
6 ก.ย. 2022
Kevin
เข้าพัก 7 คืน, สิงหาคม 2022
การตอบกลับจาก Customer Care วันที่ 7 ก.ย. 2022
Dear Kevin,Warm greetings from MGM!Thank you for choosing us for your recent stay. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.Thank you again for your kind comments and business. We hope to serve you again soon.Best regards, Customer Care Center
10/10 ดีเลิศ
XIU JUAN
30 ส.ค. 2022
XIU JUAN
เข้าพัก 2 คืน, สิงหาคม 2022
การตอบกลับจาก Customer Care วันที่ 31 ส.ค. 2022
Dear XIU JUAN, Warm greetings from MGM! Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much. We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team. Thank you again for your kind comments and visit. We look forward to serving you again soon.
8/10 ดี
Mei SZE
19 พ.ค. 2022
Mei SZE
เข้าพัก 3 คืน, เมษายน 2022
การตอบกลับจาก Customer Care วันที่ 20 พ.ค. 2022
Dear Mei SZE, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team. We appreciate your kind comments and hope to serve you again soon.