nice room and good view outside the room, but some other customer cut the line in check in area, speaking too loud, cough to other customer's face directly, too bad
The front desk upgraded me to a suite as I have booked a family of 3 adults room and request for extra bed. The suite is really comfortable and the hotel is away from the main streets of Londoner and parisan and venetician creates a tranquil and calm atmosphere. To me this is more high class than the rest
The condition of the room itself was not good (it was too cold and had some smell even if we asked the non-smoking room) but the employee was so kind.
When I complained about these, they immediately tried to fix it.
Dongeun
เข้าพัก 3 คืน, มกราคม 2024
8/10 ดี
LIKWEI VICENTE, Suita City
เดินทางเพื่อธุรกิจ
25 ม.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Basically, a relatively good hotel. Hotel staff were friendly and approachable. But information given by the hotel staff were not accurate and different among themselves. Not blaming but found it interesting. Hope this could improve.
This hotel and all of its staff are the best. From Louis at check-in, Reven at Concierge, these 2 men are Fantastic. The restaurant staff at Breakfast 1st class and will do anything to make your stay perfect. Thank you so much for our stay. The room was Amazing also.
Beautiful Hotel. The rooms are amazing, the restaurants are fantastic and everything in the surrounding area is totally incredible. Walking distance to other crazy 5 Star resorts are around 10min and they are all totally eye opener.
Would definitely stay again. The only down side was we request for 2 non smoking room on a non smoking floor but one of our room has a strong cigarette smell and was a little bit off putting even through it's a non smoking floor.
Overall great experience.