On the beach, beach towels

Reviews of Hotel Dwo Les Palmeres

4 out of 5
Hotel Dwo Les Palmeres
Diputació, 1, Calella

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 152 reviews" "
Rating 8 - Good. 69 out of 152 reviews" "
Rating 6 - Okay. 20 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 6 out of 152 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I very noisy hotel you can hear every footstep every car for every doorbank in the whole building during your night. The outside area just didn't seem or feel safe at night.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great beachside city ! Worth the money
Stayed 5 nights in Sep 2023
Response from Dwo Les Palmeres on 1 Nov 2023
Dear customer,We appreciate your comment aboutour hotel. It makes us feel proud that the needs ofour clients in the best way we can. If you will return to ourlocation, do not hesitate to call us!

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Ironman2019, Canada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price.
Stayed 3 nights in Oct 2019

10/10 Excellent

vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and within walking distance
Very handy for everything Calella - lovely hotel smaller than the others nearby but this suits us. Very helpful
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel was ideal (everything is walking distance, close to restaurants and a small beach opposite the hotel if you don't care to walk 10mins in either direction for a larger one), staff are very helpful and friendly (plus they have a bit of English which helps!) and the room is clean and well presented. Would definitely come back
Stayed 2 nights in May 2019

10/10 Excellent

Aga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, close to town centre
Absolutely fab service, they accommodate all my requests. I came here for a sporting event and the hotel arranged for an early breakfast for us. Good food. Rooms were spacious and clean.
Stayed 2 nights in May 2018

6/10 Okay

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Not a place to rest & relax
The hotel room and accommodations were very good but it was noisy. I could hear other guests opening and closing doors quite loudly, some partying all night. The hotel is located in a tourist area filled mostly with younger people that partied until early mornings. On my checking out at 5:00am, I saw groups of young people still walking and talking loudly on the streets. If you're going there to relax, choose another town. Not the hotels fault however.
Stayed 3 nights in Jul 2017

10/10 Excellent

i love walking , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach
4 day weekend break I loved the coastline Very easy to walk Good transport links with Barcelona 1 hour away Excellent train service Beaches clean

10/10 Excellent

Derek, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel. Beside beach.
Hotel was excellent. Beside a very clean beach. Railway station fifteen mins. walk. Also close to shopping area. Stayed for six days. Would recommend without hesitation.

8/10 Good

TKhac, Montreal, Canada

Liked: Cleanliness
Problem getting a taxi
Overall, the hotel was OK. We stayed 2 nights. Maybe it was just bad luck, but we were without hot water the first day and without Wi-Fi for half a day the second day. The big trouble was getting a taxi the first night when it was raining hard. The hotel clerk had reserved a taxi for us at 20:40. It never came. The employee called the taxi company back many times, each time getting a promise that a cab would come within minutes. ONE HOUR later, he finally looked for another cab company and got us a taxi. I think the hotel should consider doing business with many cab companies. It was unacceptable that one had to wait for an hour for a cab at a 4-star hotel. One last irritation: the hotel had a room safe, but one had to rent it for 5 euros a day.

8/10 Good

Colin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean rooms
Good clean rooms, good service and good location near the beach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great staff great position great food
A really good hotel for all Calellas offerings would go again

8/10 Good

ron, scotland

Liked: Cleanliness, staff & service, property conditions & facilities
close to beach and resturants
have used hotel twice when going to moto gp ii Barcelona. nice and convenient , best standard in area and good access to beach , motorway and local nightlife.

8/10 Good

gemma, Swansea, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel palmeres Calella
A good quality hotel, more suited to adults than children. Very conveniently situated, good food, ideal for a peaceful holiday.

4/10 Poor

LynnBMollica, Catalonia, Spain

Liked: Staff & service
Disliked: Room comfort
Great customer service
Front desk people were the best part of the hotel, they were helpful and friendly. The room was hot and opening the windows was not an option due to the noise level outside. Our room faced another hotel that was loud all night. 

6/10 Okay

Kevin, Cobham, Surrey, UK

Disliked: Room comfort
If you're on a tight budget but bring earplugs
Walls like paper. Beds made of rock. View of another hotel. No hotel parking. Soul less.

8/10 Good

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
It was a good hotel but the second hotel the " Top planer Malgrat de Mar "was a bitter experence as on arrivel the hotel recipion behever made us so down that my girl friend go back to Germany.Overall they have typically Spanish bussness behaver"quintity not the quility".Any how thanks for you people nice assistent.

8/10 Good

lilminx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but could be better
Our stay was very pleasurable however I feel there is definitely room for improvement with the service and quality of food the restaurant has to offer. We stayed on a B&B basis, and like most we all enjoy a good nutritious breakfast to set us up for the day, but it was very disappointing. Fried eggs were offered twice out of seven days, then what appeared to be scrambled eggs, was actually powdered egg, which was unpalatable. Without a doubt Hotel 4* standard, restaurant 2*.

8/10 Good

Bennie

Liked: Cleanliness, room comfort
Good price/quality !
Overall rating is good to very good ! Rooms are rather small but very well mended. Staff could be more friendly. Although not mentioned in the brochure, i had to pay extra for the use of the minibar and too much for the use of the safe (20 euro's per week). For the rest: good hotel, worth while his four stars !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach, shops, bar's, clubs,
This was my fifth visit to this hotel & have enjoyed my stay every time, I have been with my family & friends & everyone has had a good time. The staff & management the tops. The hotel is clean, the service is very good & a good selection of food in the restaurant. Keep up the good work & hope to go back to Hotel Les Palmeres soon.

8/10 Good

Don, Old South Wales

Liked: Cleanliness, staff & service
Calella in late spring
Hotel is smalll and overshadowed by surrounding buildings,very good at the hieght of summer but not in cool weather. Bar did not open untill 1600hrs , which seemed odd? Car parking chaotic unless you are happy to pay 10 Euros /day. Overall a good ,central ,value for money choice.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les Palmeres 1hr train ride from Barcelona
perfect location to mix a beach holiday with the cultural delights of Barcelona although the travel to the city was more time consuming than anticipated. Staff were excellent, friendly, helpful and understood English if could not speak it! Food was generous, varied and well presented. Only criticism, which was beyond the control of the hotel,was that it was abit noisey in the early hours some nights due to youngsters in the street below. Barcelona was extra special.Calella beach was very near but a bit steep at shoreline for young children.

10/10 Excellent

Marko, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced - great buffet breakfast!
Would recommend this hotel. We stayed here for Challenge Barcelona and it was perfect. Conveniently located to the main strip, the beach and most of the decent restaurants. Room was a little spartan, but was fine for a few nights. Breakfast buffet was very good and they put on an early breakfast for us on race morning.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
For the price it's fine
This hotel was quite alright. The windows needed to be opened as soon as we entered our room, because it was a bit stuffy. The room is not too shabby but not any great shakes either. Didn't enjoy the backed-up water in the tub while showering. The breakfast was fairly good and caters more to folks that like eggs and bacon so to speak. There were parking spot on the local streets for free.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Western calella
Never reviewed an hotel before but must compliment the hotel especially the front desk staff on their helpfulness.e.g. I left my phone charger behind me and they posted it to my house. They also opened the breakfast early to cater for us on the morning of our half ironman. They also helped out when my hire car was nearly clamped outside the hotel. Great stuff

6/10 Okay

Gerald, Montreal, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Certainly not a 4 star hotel
Hotel was certainly not a 4 star hotel. It looks very old, not renovated. Rooms are ok, quite big. Breakfast was ok. Another problem is that you have to give a caution on everything !! That's scandalous. Pay and give a caution for the fridge (!), give a caution to park your car in the parking (!)... Nothing to see in this hotel, walk away ! Not so well located near the beach but old neighborhood.

6/10 Okay

Alireza

Travelled with family
Liked: Staff & service, amenities
The facilities were not really up to three stars
Stayed 3 nights in Feb 2024
Response from Dwo Les Palmeres on 8 Mar 2024
Dear Mrs. Alireza. We are very disappointed to know that you have found our service below your expectations, as we are a team very committed to our clients. We hope to have the opportunity to welcome you again and improve your experience the next time you visit us. Kind regards.

6/10 Okay

Frederic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, propre, personnel agréable, mais très bruyant, dommage au restaurant les plats sont tout le temps froid !!!!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifico hotel, habitaciones amplias y limpias y buen desayuno. No me gusto que a pesar de tener la reserva y haber pagado con antelación a la llegada, me pedian a mi entrada que les enviara via e.mail, copia de la reserva efectuada.
Stayed 1 night in Oct 2023
Response from Dwo Les Palmeres on 31 Oct 2023
Estimado Sr. Antonio. Gracias por su comentario y por haber elegido nuestro hotel. Celebramos que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel. Saludos cordiales

8/10 Good

Merce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L' única cosa que em va semblar poc oportuna va ser la puntualitat de tancar el menjador després d'esmorzar. A les 10.00 en punt. Entenc que no deixin entrar a partir de les 10.00, però els que estem a dins hem de poder esmorzar amb tranquil. litat i que no ens tanquin els llums.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Desayuno abundante. Personal muy atento.
Stayed 1 night in Aug 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Me ha gustado mucho la habitación y también la piscina de la azotea
Stayed 1 night in Jul 2023

10/10 Excellent

Raúl

Stayed 1 night in Jul 2023

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto, dentro de la normalidad excepto lo de pagar la bebida en el bufete.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Maria Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Piscina pequeña
Stayed 1 night in Jun 2023

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
tres bon sejour
Stayed 1 night in Sep 2022
Response from Gloria Regàs-Reception on 30 Sep 2022
Cher Monsieur Richard, Nous sommes heureux de savoir que tout a été à la hauteur de vos attentes. Pour nous, il est très important que les clients apprécient leur séjour et qu'ils ressentent un traitement proche, amical et attentif par toute notre équipe. Sincères salutations

2/10 Terrible

Joelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hôtel où il ne faut surtout pas aller
A l arrivée coffre fort inutilisable Après une nuit sans pouvoir dormir vu le bruit et la musique j ai appelé à 4 -15 h l accueil qui n a pas bougé . Mon mari est sorti à 4 h pour faire arrêter la musique Pas moyen d appeler avec téléphone de la chambre qui n avait pas de fil de liaison et donc caduque j ai donc tel avec mon téléphone Le matin pas de savon à la douche Le soir pris un thé froid par 2 fois j ai demandé chaud et pendant ce temps une perceuse durant 1/2heure fonctionne dans le bar !!! Je me demande comment cet hôtel a encore 4 étoiles car je n en donnerai même pas une pas 1 Et je n étais pas la seule à être mécontente le matin !!!!
Stayed 1 night in Jun 2022

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed
Stayed 5 nights in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Heel erg bedankt Tot de volgende keer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Mange tak Vi ses næste gang

6/10 Okay

manel

Stayed 2 nights in Aug 2021

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Muchas gracias y hasta pronto

10/10 Excellent

Mohammed Said Mrabet

Liked: Staff & service, amenities, property conditions & facilities
Es muy bien trato
Stayed 7 nights in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Muchas gracias y hasta la próxima

8/10 Good

Leocadie

Séjour de décompression
Mon séjour très agréable beaucoup de monde en été, par contre l'hôtel dans lui même ça va le buffet très léger surtout le soir même trop léger, le personnel rien a dire tous très sympathique et à l'écoute Par contre hôtel piscine petite, pas d'animation surtout en saison et malheureusement certaines prestations comme la piscine a débordement on devait payé ainsi que le jacuzzi et le hammam 😥😥 donc je pense pas revenir car parfois les petits détails peuvent faire beaucoup de tort La chambre correcte juste les serviettes trouées donc pas agréable pour se séché Donc séjour triste à l'hôtel 😥😥
Stayed 3 nights in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Merci d'avoir pris le temps de commenter votre expérience. Nous étudierons vos commentaires avec les différents services mentionnés. Les chambres supérieures comprennent un accès quotidien à la piscine à débordement, ainsi qu'une heure de spa (hammam et piscine intérieure) par séjour. pour les chambres standard, c'est en supplément. Nous espérons vous revoir bientôt Avec nos meilleures salutations

6/10 Okay

Djoudi

Liked: Staff & service
Stayed 1 night in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Merci beaucoup

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Хвала на Вашем времену. Надамо се да ћемо се ускоро поново видети. Срдачан поздрав

10/10 Excellent

Sofiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
L’hôtel ne vaut pas un 4* mais la situation géographique (plein centre ville et à deux pas de la mer) et l’extrême gentillesse du personnel relève le niveau! Je recommande cet hôtel. Attention pas de pataugeoire pour les petits enfants.
Stayed 5 nights in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Merci de partager votre expérience avec nous. Nous espérons vous revoir bientôt. Avec nos meilleures salutations

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fue correcto. Gracias por el estupendo servicio.
Stayed 1 night in Aug 2021
Response from Glòria Regàs-reception on 8 Sep 2021
Muchas gracias, encantados de que haya estado a gusto con nosotros. Esperamos poder volver a verle pronto. Saludos cordiales