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Reviews of Chiangrai Hotel

3 out of 5
Chiangrai Hotel
519 Suksathit Road, T. Wieng, Chiang Rai, Chiang Rai

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 249 reviews" "
Rating 8 - Good. 117 out of 249 reviews" "
Rating 6 - Okay. 55 out of 249 reviews" "
Rating 4 - Poor. 15 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
convenient location to the night bazaar and street market however the room couldve used some cleaning on the walls. Our room had a big stain on the wall that wouldn’t come off as well as stains on the counter shelf. Enjoyed the daily water bottle, coffee and snacks refills left on the door.
Stayed 3 nights in Dec 2022

10/10 Excellent

Chan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is beyond our expectations.
Stayed 2 nights in Jul 2022

10/10 Excellent

SHMUEL

Stayed 1 night in Feb 2022

10/10 Excellent

Rachai, Bangkok

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful reception with laundromat 20 Bahts per load and (take a longer time than usual) dryers costing 1 Baht per minute. Within walk distance to Night Bazaar
Stayed 8 nights in Jul 2020
Response from Chiangrai Hotel on 29 Jul 2020
Thank you for staying with us. We appreciate for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chiang Rai Hotel is inexpensive, clean, professional, well-situated. I come here every year.
Stayed 6 nights in Mar 2020
Response from Chiangrai Hotel on 12 Apr 2020
Thank you for staying with us. We appreciate for your feedback.

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice facilities and services
Stayed 5 nights in Feb 2020
Response from Chiangrai Hotel on 18 Feb 2020
Thank you for staying with us. We appreciate for your feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Great location
Old and also a hostile. Very good location, a mini-mart in the hotel. Bed and shower were fine. The place is fine but it is old and bit loud but maybe it was a China thing. Definitely a great location if you are in CR for a night.
Stayed 1 night in Nov 2019
Response from Chiangrai Hotel on 25 Nov 2019
Thank you for staying with us and we apologize for any inconvenience that may cause you. We will work hard to fix the issue you experienced. Thank you for letting us know.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for a satisfying stay
Great budget option right in the middle of Chiang Rai. In sight of the Clock Tower, and walking distance to the bazaar, the saturday night market, or the bars on skid row. Staff were always friendly and helpful in our limited interactions. Room was a little old, but everything was clean and in good working order. Beds were moderate, in terms of comfort; a little short for a tall guy. Overall, very satisfied with this establishment.
Stayed 2 nights in Oct 2019
Response from Chiangrai Hotel on 14 Oct 2019
Thank you for staying with us. We appreciate for your feedback.

4/10 Poor

GARRY

Disliked: Staff & service
Stayed 1 night in Aug 2019
Response from Chiangrai Hotel on 20 Sep 2019
Thank you for staying with us. We appreciate for your feedback.

8/10 Good

Frans

Liked: Room comfort
good location
Comfortable and clean enough for the price. Good location.
Stayed 2 nights in Apr 2019
Response from Chiangrai Hotel on 6 Sep 2019
Thank you for staying with us. We appreciate for your feedback.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Chiangrai Hotel on 12 Aug 2019
Thank you for staying with us. We appreciate for your feedback.

8/10 Good

Glenn

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good discount hotel, no problems
You get what you pay for, a discount hotel. Location is great. Free water bottle/snack daily. Only downside is WiFi was nonexistent in my hotel room, but worked great from the lobby. Would go again for a place to stay a night or two cheaply.
Stayed 2 nights in May 2019
Response from Chiangrai Hotel on 27 May 2019
Thank you for staying with us and we apologize for any inconvenience that may cause you. We will work hard to fix the issue you experienced. Thank you for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019
Response from chiangrai hotel on 21 May 2019
Thank you for staying with us. We appreciate for your feedback.

8/10 Good

Christopher

Liked: Staff & service
Disliked: Room comfort
1-10
Host/Staff:10 Hot water:10 Bed:7 Cleanliness:8 AC:2 Wifi:2
Stayed 2 nights in Apr 2019
Response from Chiangrai Hotel on 29 Apr 2019
Thank you for staying with us and we apologize for any inconvenience that may cause you. We will work hard to fix the issue you experienced. Thank you for letting us know.

8/10 Good

Ah, Selangor

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Environment not bad. Could be here again nect time
Stayed 1 night in Mar 2019
Response from Chiangrai Hotel on 21 Mar 2019
Thank you for staying with us. We appreciate for your feedback.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The entrance of my first room is too narrow , difficult for me to go in, which is located next to the staircase. Later i was moved to a small room. Anyhow it is strategically located.
Stayed 4 nights in Mar 2019
Response from Chiangrai Hotel on 14 Mar 2019
Thank you for staying with us and we apologize for any inconvenience that may cause you. We will work hard to fix the issue you experienced. Thank you for letting us know.

8/10 Good

NIK NOR AZMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills hotel close to major tourist attractions
Basic old hotel commensurate with the price. No lift, make sure request for a lower floors if you have health problems. Most of the rooms do not facing the roads, so the it’s quiet. The biggest points are that the hotel is close to major tourist attractions, clock tower, wet markets, night market & walking market (weekends). Will choose this hotel again in future trips.
Stayed 3 nights in Feb 2019
Response from Chiangrai Hotel on 4 Mar 2019
Thank you for staying with us. We appreciate for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Chiangrai Hotel on 10 Apr 2019
Thank you for staying with us. We appreciate for your feedback.

6/10 Okay

Verified traveller

Liked: Staff & service
centrally located, large room, but no fridge, floor surface clean but of varying colours making it look dirty; restaurant not open
Stayed 4 nights in Jan 2019
Response from Chiangrai Hotel on 29 Jan 2019
Thank you for staying with us and we apologize for any inconvenience that may cause you. We will work hard to fix the issue you experienced. Thank you for letting us

10/10 Excellent

ZAINAL ABIDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from chiangrai hotel on 19 Dec 2018
Thank you for staying with us. We appreciate for your feedback.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and a good location
Stayed 2 nights in Nov 2018
Response from chiangrai hotel on 3 Dec 2018
Thank you for staying with us. We appreciate for your feedback.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what is says on the tin
Stayed 2 nights in Nov 2018
Response from chiangrai hotel on 3 Dec 2018
Thank you for staying with us. We appreciate for your feedback.

10/10 Excellent

Barry

Hotel staff friendly, spoke and understood English, acommodation basic but comfortable. For me value for money.
Stayed 6 nights in Nov 2018
Response from chiangrai hotel on 28 Nov 2018
Thank you for staying with us. We appreciate for your feedback.

8/10 Good

Ивелин, България

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad hotel. Very good location and the staff was very friendly.
Stayed 3 nights in Apr 2018
Response from chiangrai Hotel on 11 Oct 2018
Thank you for staying with us. We appreciate for your feedback.

6/10 Okay

Kathy, Tokyo

Liked: Staff & service, room comfort
Disliked: Cleanliness
Convenient
Close to Clock Tower section, can walk to Night Market, many shops and eateries. Basic amenities, nothing fancy,
Stayed 1 night in Aug 2018
Response from Chiangrai Hotel on 21 Aug 2018
Thank you for staying with us. We appreciate for your feedback.

4/10 Poor

Nee, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the market..
First day when i was arrived check in there have 1 staff working in the reception. He not smile and not give me information about the room he just give me the key the room on the second floor, no ask me for helping bring the luggage up. The room not so nice but is ok with the price, the bathroom drain blocked a lot of insect inside. However is fine i like, because it is close to the market and night Bazaar.
Stayed 1 night in Jul 2018
Response from Chiangrai Hotel on 26 Jul 2018
Thank you for staying with us and we apologize for any inconvenience that may cause you. We will work hard to fix the issue you experienced. Thank you for letting us know.

6/10 Okay

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff friendly. The main drawback was there was no fridge in the room, so we could not keep any food or drinks cold. Otherwise everything was okay.
Stayed 2 nights in Jun 2018
Response from Chiangrai Hotel on 22 Jun 2018
Thank you for staying with us and we apologize for any inconvenience that may cause you. We will work hard to fix the issue you experienced. Thank you for letting us know.

10/10 Excellent

John, Sayreville, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiang Rai Hotel
We stayed 5 nights with the intention of exploring the area (Golden Triangle, Opium Museum, Blue Temple, White Temple, Royal Villa and the Kannon Temple). Basic lodging, good AC, clean room and cable TV. Centrally located, within walking distance of the Saturday Night Market, Night Bazaar, Thai street food and plenty of western food alternatives. Plenty of value for your $$$$
Stayed 4 nights in May 2018
Response from Chiangrai Hotel on 22 Jun 2018
Thank you for staying with us. We appreciate for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great safe place
Another great little hotel found on Expedia. Safe, clean and right downtown. Perfect for what I wanted.
Stayed 2 nights in Apr 2018
Response from Chiangrai Hotel on 30 Apr 2018
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Chiangrai Hotel on 30 Apr 2018
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, clean, friendly, but incredibly noisy
Pros: Friendly, helpful staff, very clean, free WiFi, kettle, hair dryer, free water daily, also provided shampoo, conditioner, shower gel. Convenient location, close to many attractions and restaurants. Adequate water pressure and hot water (electric shower). Bicycles for rent, & self-service laundry on site. Good value for money. Cons: Noise - sadly this has to do with building design and cannot be easily solved. This is the reason we did not give a higher score. The walls are paper thin - you can hear even normal conversations in the next room, plus the TV as if it were in the same room. The noise echoes up from the ground floor if people are talking (not even talking loudly). Noise from the road also can be heard in rooms at the back of the hotel (but not as loud as in the front). The stone floors and open-air atrium design amplify even normal noise levels. We are used to urban budget hotels, but this was the most intrusive noise we have ever experienced. It's unfortunate, as apart from this it would have been a very pleasant stay. Other minor issues: no soap next to the sink (only the shower gel in the shower), and a rather mildewed shower curtain (but nice to have a shower curtain in this price range, vs a wet bathroom). Comments: No lift/elevator, not a problem for us, but worth mentioning. I believe they also have ground floor rooms though. Thin plastic 'accordion' door to bathroom offers little privacy.
Stayed 3 nights in Jan 2018

6/10 Okay

YT, Singapore

Disliked: Property conditions & facilities
Comfortable Stay and Breakfast is ok
The location of the hotel is considered acceptable. However the hotel has no lift. Also the shower heater was not hot enough and it was during winter/cold weather. No fridge locker safe in the hotel room. It was very very old the hotel and need a facelift or renovation to catch up with modern time.
Stayed 3 nights in Dec 2017

10/10 Excellent

TLP, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & value for your money
Hotel employees are very nice and location is near the produce market, the Saturday walking street market & the clock tower. The hotel is also walking distance to the night bazaar & main bus station. Breakfast is ok. Good value for your money!
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great place to stay in a local style building. The surrounding streets have a few convenience stores if required (and quite a few stationary stores too, if that's your thing). Within walking distance of many local markets (not just the tourist ones) and temples. Staff are very helpful. Chiang Rai is a breath of fresh air if you're coming from Bangkok or other cities. It has changed a lot in the last 10 years, but still has a relaxed and friendly vibe. You can easily avoid tourists in this town and have a great time.
Stayed 3 nights in Nov 2017

6/10 Okay

ray, perth australia

Liked: Cleanliness, staff & service
Good value
Room pretty basic but clean, ideal for short stays but not long term , no fridge , cable tv all channels in Thai , but if your only there for a few days you don’t need any of that as your out all day anyway. I always look for location close to bars and restaurants and this fits the bill Staff very pleasant and helpful , would stay again
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Phil, Squamish, BC

Liked: Cleanliness, staff & service, room comfort
good for air breathers
Non Smoking Hotel. just knowing that there will be no foul, stinking, headache causing smoke around me is a great comfort. hot water and air conditioning, and friendly staff too. right in the center of everything. and, the price was good.
Stayed 4 nights in Nov 2017

10/10 Excellent

John, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access,
Right in the city, within walking distance to night market and restaurant.
Stayed 2 nights in Nov 2017

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Simple but clean rooms - the price justifys what you get. Fresh bedding everyday with complimentary tea, coffee and snacks. Free shower gel and shampoo in bathrooms. Great location. We rented bikes through the hotel for 50 baht per day.
Stayed 3 nights in Oct 2017

6/10 Okay

Walter

Liked: Staff & service
Simole and comfy
Hotel was ok, I just needed a place to sleep and shower. Location is great, you can walk to everywhere around, bars, restaurants and temples near by.
Stayed 1 night in Oct 2017

10/10 Excellent

Ruttikan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time in Chiang Rai
Every thing is okay;D
Stayed 1 night in Jul 2017

6/10 Okay

mike, canada

Liked: Cleanliness
Good for a quick stay
Nice location, air conditioning worked well. Laundry facilities and warm showers, staff spoke very little English but for the purpose of a quick stop over and we already had a plan it was a perfect fit.

6/10 Okay

Ian, Bangkok

Disliked: Cleanliness, property conditions & facilities
Hotel in Heart of Chiang Rai
The Room I had was small but adequate... Air conditioner was really appreciated, the Wifi was good and a TV provided... The staff were friendly but struggled to understand anything except Thai... Which could become a frustration in communication, if your Thai is inadequate to get by My room wasn't cleaned or made up with fresh towels, water and bed linen for the last three days of my stay... despite leaving the request tag on the door handle.

8/10 Good

Thai hols, lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and choice for Chiang Rai
The hotel is well located,easy to find as between the 2 clocktowers. In a great location for exploring on foot.The room was clean, bed very large and the air con worked very well. There was a lack of English speaking staff on reception but this did not prove to be a problem and they were good at ordering taxis etc. I would stay in the hotel again.

8/10 Good

tobin

Liked: Staff & service, room comfort
Quiet and reasonable
quiet stay, helpful staff and watched bag overnight. no frills, basic accomodation for price and location very central. good local street market a block away. recommended for price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

steve, Canberra Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel close attractions.
A good Hotel close to clock tower, night bazaar and good restaurants. A couple of drawbacks no elevator ( but doorman very helpful in luggage transfer ) and breakfast for westerners a bit lacking.

8/10 Good

jason, traveler!!

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 months travelling through Asia.
The biggest bed ever, very clean and super location. Only slight disappointment was a little noisy at night with inconsiderate folk banging doors.

8/10 Good

Patryk, Warsaw

Liked: Staff & service
Disliked: Room comfort
cheap hotel in a good price
Very cheap hotel in the city centre close to everything.