First of all, I would like to thank you for your choosing to stay with us.
I have taken note of your complaint through which you expressed your disappointment about the quality of service provided. Your comments are definitely of great value to us as they help us to improve constantly the quality of service offered to our guests
The hotel is nice decoration, clean and friendly staff. The price is reasonable however it's not in the city of Chiangmai. The trip is really good, we were enjoying time there (foods, people, places and etc.) We are happy with the flight that is on time for round trip. The weather is really good, we are luckily that there is no rain during the trip.
We would like to thank you for choosing to stay with Lanna Dusita Resort By Andacura Hotel & Resort during your recent visit to City and for sharing your appreciation with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again when you come to visit chiangmai.
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura.
It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.
We would like to thank you for choosing to stay with Lanna Dusita Resort By Andacura Hotel & Resort during your recent visit to City and for sharing your appreciation with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again when you come to visit chiangmai.
The property was well kept and very peaceful which is what I was hoping for but it had very limited dining and not much was in the area once the cafe was closed. There is a $200 key deposit that I found really strange considering they are the plastic ones. Overall my stay was great!
I booked 3 nights for our son and wife to enjoy the bathtub as few places here have them. Check in went okay but WiFi and water had to be turned on after their arrival. Breakfast could have had more selection but with Covid 19 and few guest that is understandable. The only complaint they had was that staff in the early morning hours could be heard talking in the restaurant and some with idle time were smoking by the pool which caused them not to go to the pool. Overall though they enjoyed their stay.
The room was very big,
The balcony had a great view of the swimming pool and the river,
Very impressive room and resort and great value for money i will stay here again next time i visit Chiang Mai
Stephen
เข้าพัก 1 คืน, พฤศจิกายน 2020
8/10 ดี
Nitis
เดินทางกับครอบครัว
2 พ.ย. 2020
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Nice hotel but poor management
The hotel was well-designed, very serene and isolated. We took a family room and it was very roomy with one 7-feet bed and one 3.5-feet bed. The only comment I have is management. I think the hotel policy and practise against COVID-19 is very weak. The breakfast buffet was served by staff with mask-off and all guests were allowed to access the food freely without any protection. The manager should take this issue more seriously.
Nitis
เข้าพัก 1 คืน, ตุลาคม 2020
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับครอบครัว
9 ส.ค. 2020
ชื่นชอบ: ความสะอาด
Breakfast was truly horrible. Maybe because everyone including this hotel is still trying to cope with Covid 19.
Dear Values guest
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property
We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort
Best Regards
Mrs.Rose
Assistant Front Office Manager
Dear Values guest
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort
Best Regards
Mrs.Rose
Assistant Front Office Manager
Dear Values guest
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property
Other your inconvenience kindly apologize that you found it in our property,
Any comment will report to management and will plan to resolve it as soon.
We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort
Best Regards
Mrs.Rose
Assistant Front Office Manager
8/10 ดี
Erica
22 ม.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Good not great.
Staff were nice. Breakfast was good. Room was clean. Downsides- far from town and you need to either take the shuttle that goes 2x per day or take a cab. It is inexpensive to get to and from. I wouldn’t consider this a 4 star. Room, mainly bathroom was outdated.
Erica
เข้าพัก 4 คืน, มกราคม 2020
การตอบกลับจาก Mrs.Rose วันที่ 23 ม.ค. 2020
Dear Values guests
Thank you very much for your time for review our property, it much values for our customer service on future,
we are very pleased to stayed with us, sorry for your inconvenience time for your whole stayed,
any comment will report to our management team for any resolve as soon.
Hope Lanna Dusita Boutique Rosort will has opportunity from you on next season.
Best regards
Mrs.Rose
Assistant Front Office Manager
Dear Values guest
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property
Other your inconvenience kindly apologize that you found it in our property,
Any comment will report to management and will plan to resolve it as soon.
We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort
Best Regards
Ms.Rose
Assistant Front Office Manager
The environment was perfect & staff were very kind.
I had a wonderful time here. If I come to Chiangmai I want to stay here again. Thank you so much your kindness.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Rose วันที่ 11 ธ.ค. 2019
Dear Values guest
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort
Best Regards
Assistant Front Office Manager
Dear Values guest
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Lanna Dusita Boutique Resort
Best Regards
Assistant Front Office Manager
10/10 ดีเลิศ
ผู้เข้าพักจริง
16 ส.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
トイレに紙が流せないパターン。
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Rose วันที่ 14 ต.ค. 2019
Dear Values guests,
Thank you very much for your time for review our property, it much values for our customer service on future,
we are very pleased to stayed with us, sorry for your inconvenience time for your whole stayed,
any comment will report to our management team for any resolve as soon.
Hope Lanna Dusita Boutique Rosort will has opportunity from you on next season.
Best regards
Mrs. Rose
Assistant Front Manager
일단 좀 오래되어서 엄청 세련된 느낌은 아니예요
하지만 란나스타일의 숙소라가 특별한 느낌이 있고 주변이 굉장히 조용합니다.단점이라면 주변에 슈퍼가 좀 멀리 있어요^^ 수영장도 깨끗하고 직원분들이 모두 너무 친절하고 좋았습니다. 엄청 편하고 한적하게 쉬기 좋은 곳입니다^^
Staff was amazing and helpful. Loved the look of the place, a small oasis almost.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก Det วันที่ 4 ธ.ค. 2018
Dear Anonymous,
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura.
It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.
Best regards,
Pandet Wongaiyarathat
General Manager
Ladda is a gem. She made our trip so much more pleasant. She and the staff are just responsive enough without being intrusive.
The property is just far enough away from downtown to offer tranquility but close enough that a quick taxi ride can get you anywhere you want to go.
Shan
เข้าพัก 6 คืน, พฤศจิกายน 2018
การตอบกลับจาก Det วันที่ 4 ธ.ค. 2018
Dear Shan,
Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura.
It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back again.
Best regards,
Pandet Wongaiyarathat
General Manager
4/10 แย่
Anita
22 พ.ย. 2018
Can’t call it a “resort “ for starters. It’s miles away from anywhere and the shuttle is only one way twice a day