Ratings based on 2,154 verified reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 17-Feb-2019
It was really well located. Ideal for city breaks. Our only problem was that on our arrival at 1545hrs, we were told that our room wasn't ready and that we should "go shopping" and come back later. When we returned we were allocated room 706, which was very small and had sloping roof as it was at the top of the building. I banged my head off of it trying to get into bed. There was a smell coming from the drains in the toilet which permeated throughout the room. When my wife asked if we could be moved she was told that "there were no more single rooms left"!!! Thankfully we were able to move to another room the next day. The young lady who organised this for us was excellent and couldn't do enough to help us unlike her frosty colleague the previous day!
Comment from Hotel Management
21-Feb-2019 by Berlin Mark Hotel, Hotel Management
Thanks for your review! Our staff is often praised for the friendliness and warmth, the more regrettable it is that you have had such experiences. We will take your assessment as an opportunity and evaluate it in detail in the team. Best regards Your team from the Berlin Mark Hotel
4 out of 5
by a verified traveller from Japan

Posted 12-Jan-2019
A good budget hotel with friendly staff and a good breakfast. Visited at end of December and the rooms felt chilly - not freezing cold, but underheated.
Comment from Hotel Management
29-Jan-2019 by Berlin Mark Hotel, Hotel Management
Thank you for your great rating! We are pleased that you had a nice stay with us and we could convince you. Until next time! Best regards Your team from the Berlin Mark Hotel
4 out of 5
by a verified traveller

Posted 07-Jan-2019
Excellent point to reach close by shopping area, very friendly staff. But badly operated TV set in room.
Comment from Hotel Management
29-Jan-2019 by Berlin Mark Hotel, Hotel Management
We thank you for your rating and your hints. Of course, we will discuss these internally and, if possible, remedy the situation. We thank you for your loyalty and look forward to your next visit! Your team from the Berlin Mark Hotel
5 out of 5
by a verified traveller from doncaster

Posted 27-Nov-2018
the hotel is situated about 200 mtrs from the k-dam within easy walking distance for u bahn, blue church, ka de we, and plenty of resteraunts,the hop on hop off bus was also at the top of the street .this the third time we have used this hotel and will be using it again
Comment from Hotel Management
17-Dec-2018 by Berlin Mark Hotel, Hotel Management
Thank you for your great rating! We are pleased that you had a nice stay with us and we were able to convince you. Until next time! Best regards Your team from the Berlin Mark Hotel
4 out of 5
by a verified traveller

Fair price, fair stay, NO WOW

Posted 22-Nov-2018 on Hotels
Nice bed, clean room, but "renovated" bathroom. 13 EURO per day to park the car was not mentioned anywhere. Breakfast was below average with cheapest varieties no matter your choice. For the price however, the stay was fair and we might choose the same hotel again in the future.
Comment from Hotel Management
25-Nov-2018 by Berlin Mark Hotel, Hotel Management
Obrigado pela sua classificação e suas dicas. Naturalmente, discutiremos isso internamente e, se possível, remediaremos a situação. Agradecemos a sua lealdade e aguardamos a sua próxima visita! Sua equipe do Berlin Mark Hotel
4 out of 5
by a verified traveller from New York

Posted 20-Nov-2018
Hotel was good, beautiful lobby, but room is very dated. Room does not represent a 4 star hotel. EXCELLENT location.
Comment from Hotel Management
22-Nov-2018 by Berlin Mark Hotel, Hotel Management
Thanks for your review! We are glad that you had a nice stay with us. Until next time! Best regards Your team from the Berlin Mark Hotel
4 out of 5
by a verified traveller from Ireland

Posted 17-Nov-2018
Pleased with hotel but internet connection was very poor loved my stay in Berlin staff very present Cheers
Comment from Hotel Management
22-Nov-2018 by Berlin Mark Hotel, Hotel Management
Thank you for your rating and your hints. Of course, we will discuss these internally and, if possible, remedy the situation. We thank you for your loyalty and look forward to your next visit! Your team from the Berlin Mark Hotel
3 out of 5
by a verified traveller

Posted 29-Oct-2018 on Hotels
Was a bit disappointed with the overall picture. Definitely not a 4star hotel. Shower extremely small. Lucky we are small people!
Comment from Hotel Management
30-Oct-2018 by Berlin Mark Hotel, Hotel Management
Thanks for your review. We are sorry that we could not meet your expectations in our house. We would like to hear your criticisms and your associated dissatisfaction on the spot in order to be able to comment on our part. Furthermore, we can assure you that the Berlin Mark Hotel has been properly classified.
4 out of 5
by a verified traveller

Posted 27-Oct-2018 on Hotels
Comfy and clean, accessible to transport, bars and restaurants. Need cash for the Lidl car park.
Comment from Hotel Management
30-Oct-2018 by Berlin Mark Hotel, Hotel Management
Thanks for your review! We are glad that you had a nice stay with us. Until next time! Best regards Your team from the Berlin Mark Hotel
4 out of 5
by a verified traveller

Nice enough hotel

Posted 14-Oct-2018 on Hotels
Staff very friendly, however did delay my booking in requesting an email confirmation that I didn't have from Hotels.com despite being booked in on their system. Hotel in a great location being within a 5 minute walk to U2 and U3 tube. Lots of restaurants close by & shopping. Hotel rooms need updating.
Comment from Hotel Management
23-Oct-2018 by Berlin Mark Hotel, Hotel Management
Thank you for your great rating! We are pleased that you had a nice stay with us and we were able to convince you. Until next time! Best regards Your team from the Berlin Mark Hotel