Outdoor pool, pool umbrellas, pool loungers

Reviews of Futura Hotel

2 out of 5
Futura Hotel
Maleme, Chania, Platanias, Crete Island

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 141 reviews" "
Rating 8 - Good. 66 out of 141 reviews" "
Rating 6 - Okay. 13 out of 141 reviews" "
Rating 4 - Poor. 5 out of 141 reviews" "
Rating 2 - Terrible. 2 out of 141 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with warm hospitality
Amazing family owned hotel with extraordinary service and great accomodation. Staff were great to us and pool was great place to relax. Food was beyond great at the hotel and warmth and friendliness of staff were the highlights of our stay there. Thank you for beautiful rawsberry raki.
Stayed 8 nights in Aug 2020
Response from Giorgi Futura Hotel on 25 Aug 2020
Thanks for a great review and we are so pleased we lived up to your expectations. Reviews like this makes our hard worth rewarding. Thank you once again and we look forward to welcoming you back..

10/10 Excellent

dovydas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this hotel at the last minute for one night stay! Price wad amazing and accomodation was brilliant for the price we paid!
Stayed 1 night in Oct 2018
Response from Elsa on 6 Oct 2018
Thank you for your nice comments. Many regards, Futura hotel

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuisine was very delicious for a good price. Everything else suited well.

8/10 Good

Ricardo, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good hotel in a quiet neighbourhood.

10/10 Excellent

Tina, Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to the beach
Great hotel which was very close to the beach with excellent in-house restaurant and local tavernas. The staff were also excellent and could not do enough for us, including cooking a meal when we arrived at 10.00pm

10/10 Excellent

zenon, inowroclaw

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet area perfect with kids
Relaxing

10/10 Excellent

Jeff Hawken, Rugby, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value family run hotel
This is an excellent family-run hotel, in immaculate condition, with friendly staff and good facilities. Access to most of the rooms involves a number of steps, so not ideal for the mobility impaired traveller. Additional (very reasonable) charges apply for air conditioning or internet access. The wi-fi network was a bit weak and erratic. I only wish I could have prolonged my stay by another week or two ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough to stay a couple days and relax.
Cheap, but extra charges for things like Wifi, breakfast etc.

10/10 Excellent

Rania, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price & Great Space.
This place is perfect for a couple, family or friends. You will definitely need to rent a car to enjoy Crete. This hotel will put you 45 min drive, an hour and a half and 2 from the 3 best beaches in Crete. You will also be 10 minuets from Platanias which has a great strip of restaurants and shopping. Make sure to buy olive oil on the road from the farmers, best olive oil in the world is from Crete. The food at the hotel is amazing, the cook is excellent. I plan to return to Crete and I would stay at Futura again. The grounds aren't suitable for the elderly or people needing a wheel chair. Lots of stairs up and down to move through the property, it is also difficult when carrying your own luggage up to your room.

10/10 Excellent

David S, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Warm Welcome
Very comfortable studio with lounge, kitchen and separate bathroom, and beautiful patio with well tended garden. Air con and Internet extra but good reception. Very helpful staff nothing was too much trouble. Breakfast lovely. Swimming pool and sun beds, all you need on site. Not much in immediate vininity (walking) Agood bus service very near hotel. But would suggest A car as so much to see nearby. Lively tourist area a few miles towards Hania. Would highly recomend if you don't want to be in the center.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Futura Hotel, Maleme
Lovely apartment in this complex. Pool and kids pool are in excellent condition and all day in the sun so not too cold, nice temperature even for the little ones in the kids pool. Only downside of the complex is there are many stairs to negotiate from your apartment/the pool to the exit if you want to go out. As is normal throughout Greece the drainage/sewer pipes are very small so the shower always turns into a mini bath as it cant drain fast enough and toilet paper is to be deposited in the special bin next to the toilet. Cleaners come in every day to clean bathroom, special toilet bin and rest of the apartment as well though, so this is dealt with very efficiently. Deluxe apartment has a separate bedroom, bathroom, living room with kitchenette and small patio to sit on, eat breakfast, e.g. Having a small fridge is very convenient. The complex also has a little shop and 5 mins. down the road is a medium sized supermarket as well. The location of the complex is about 10 mins. away from the nearest beach, pebbly beach though. If you are looking for a sandy beach it will be about 20-30 mins by bus, taxi or car to get to one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Excellent value for the money. Recommend to everybody!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Graham, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 08.09.2012 till 22.09.2012 Recommended
Some parts of the Hotel are older but don't let this distract from what is a lovely family run Hotel who bend over backwards to help you. The staff and owners are great and help make your holiday if 5 star luxury is what you seek then you wont get the personal touch that the Futura staff offer, great location for Western Crete and a great pool and bar area, excellent for family's and the more mature travellers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hosts.
Beach is not very pleasant (mixture of sand and pebbles) and 10 minutes walk. No green lawn for children to play at in the hotel. But room was upgraded to a bigger one for free, cleaned daily, fresh towels every day, kitchen was fully equipped. Big bathroom, no bathtub, hot water was hot almost every day:-). Espresso was really bad and costed 3 euro. Good hotel if u have a car and use it as a base for traveling around the area.

10/10 Excellent

Peter & Jenny Gartrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experienced Hoteliers
We would unhesitatingly recommend this hotel. Exemplary service - always with a smile - and nothing is too much trouble. A high standard of cleanliness & comfort with new airconditioning & constant hot water put the Futura well ahead of the competition.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wanda & Ray, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
This place is beautiful. The room has a large living room with a balcony and views that are amazing. A fully equiped kitchen, seperate bedroom with kingsize bed, a dressing table and two large closets, plus another balcony. It was so much more than we expected. We only booked for one night not knowing what to expect and have extended the stay to 2 weeks. The lady who owns the place is so helpful and a real treasure. I will recommend this hotel to anyone coming to Crete. Right down the street is a grocery store, a bar, internet cafe.....everything you would need. We rented a car, but I understand the bus system is great for getting around.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality in relaxing environment
This hotel provided great service and is located in a great area. There are many restaurants in close proximity, as well as a grocery store. The beach takes a walk up the street to get to and is very rocky (not sandy). The reliable bus service has bus stops close to the hotel. There is no wifi and you must pay to use the internet computer. This is a great place to sit back, relax, and take things slow.

2/10 Terrible

Constantino, Maracaibo, Venezuela

Disliked: Cleanliness, staff & service, property conditions & facilities
Big Maintenance Problems
People from Reception desk do not care about mayor complains, Air conditioners too old and do not work well, Rooms + Kitchens + Bathrooms + Hotel installation lack of maintenance and cleanness, Kitchen utensils cheap, old and dirty (My Wife never wanted to cook)

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Établissement au calme malgré son emplacement en bord de route. Plage accessible à pieds. Difficulté pour se garer a l'hôtel mais qq stationnements un peu plus loin. Vaisselle très limitée ds les logements.
Stayed 4 nights in Sep 2023

4/10 Poor

Joro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huoneet haisivat homeelle, parvekkeella ei katosta ja likainen koko ajan.
Stayed 17 nights in Oct 2019
Response from EXPLOSION on 6 Nov 2019
What shall we say to your comments, the smell you created. Did you have a fight with the toilet is that why you broke the toilet. and refused to pay saying the toilet exploded. You choose to say the room smelled of mould, but did you open any windows? Did you come to the reception to complain, no. As far as I know the hotel treated you very well, offered you a room with an upstairs balcony by the pool, even though you broke the toilet and refused any compensation to the hotel. Welcome to Greece!!!

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Ottimo per le famiglie, abbastanza vicino Chania e al centro di platanias, xò lontano da balos.le stanze sono confortevoli. La colazione un po' costosa.
Stayed 11 nights in Aug 2019
Response from Argiro on 31 Aug 2019
Thank you for your positive review, it was a pleasure to have you and your family and your friends with you. I am pleased you enjoyed your stay. We do however offer a full American Breakfast with Greek influence and for such a variety the cost is very reasonable, should you just wish a continental breakfast all you had to do was ask. it was a pleasure to have you and your family stay at our hotel.

6/10 Okay

Verified traveller

Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very well but it lacks dishware and a sponge.
Stayed 7 nights in Jun 2019
Response from Argiro on 9 Jul 2019
Thank you for your comments and we are happy you enjoyed your stay. Part of the hotel service is we provide soap for your personal use, but we do not provide dish washing soap or sponges for the washing of your dishes, this has to be provided by yourselves.

8/10 Good

Sahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2017

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

8/10 Good

BJØRN

Liked: Staff & service

8/10 Good

Georgios, Ηράκλειο

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Μία βδομάδα στο Μάλεμε
Ωραίο ξενοδοχείο με πολύ ευγενικό και εξυπηρετικό προσωπικό. Χώροι άνετοι, καθαροί και με ανέσεις. Ότι χρειάζεσαι σε απόσταση αναπνοής. Ιδανικό σημείο ως έδρα να επισκεφθεί κάποιος το νομό Χανίων. Στα αρνητικά η επιπλέον χρέωση του internet.

8/10 Good

Alexis, Gagny

Liked: Cleanliness, staff & service, room comfort
Très bon compromis qualité/prix
Des amis nous ont conseillé cet hotel et on est tombé sur une offre très intéressante pour 3 nuit. Pas grand chose à reprocher (propre, bien situé pour visiter l'ouest de l'ile...) à l'exception de l'évacuation de l'eau dans la douche (très, très lente).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel
Das Personal ist freundlich und nicht aufdringlich. Die Zimmer sind jeden Tag geputzt worden. Ich kann nur sagen und schreiben " einfach Super"

8/10 Good

Fabio, Roma

Liked: Cleanliness, staff & service
Vicino al mare, abbastanza tranquillo.
Vicino al mare, abbastanza tranquillo, personale gentile, una delle addette alla reception parlava italiano. Peccato che il wi fi e l'aria condizionata non siano compresi nel prezzo. Mancanza di uno stendino per asciugare asciugamani, costumi ecc.

8/10 Good

Jonas, Stockholm

Liked: Cleanliness, staff & service, room comfort
Bra budgethotell
Trevligt och välvårdat hotell med trevlig ägare

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rolige omgivelser. Landlig. Barnefamilier.
Hyggelige ansatte. Positive eiere og betjening. God og variert og billig frokost. Litt slitte rom. Litt harde senger.

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxus Suite - levede ikke op til forventningerne
Billederne vi bookede hotellet på var helt anderledes end det vi fik tilbudt. Ganske kort - værelse i rokoko stil ala 1980 med fuld laminat på alt, komfur der ikke virkede, udsigt til baggård fra værelse og terrasse direkte ud til trafikeret vej. Billeder var totalt misvisnede..... Efter klage fik vi næste dag et værelse der svarede til billederne dog er standarden temmelig cheasy taget i betragtning at det annonceres som Luxus Suite. Der er klart forskel på "Luxus" i deres / vores verden. Servicen - tonen i vores dialog med hotel ledelsen og e.g. personalet i baren var bare ikke service orienteret. Man gik med en fornemmelse af at der skulle presses så meget ud af en som muligt samt at de ikke var der for kundernes skyld. For at komme til stranden - som er sten strand - skal man igennem en noget kedeligt område. Men sådan ser hele området ud hvor hotellet ligger. positivt var at poolen var fin og svarede til forventningen. Vi kommer ikke tilbage til dette sted!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Czysty hotel z dala od zgiełku Platanias
Hotel Futura jest pięknie rozmieszczony, nie w jednym blokowcu ale w osobnych apartamentowcach/studio między drzewami, palmami,kwiatami. Niestety im bliżej baru tym głośniej w nocy. Jednak na naszą skargę przeniesiono nas do apartamentu w głębi z dala od hałasu (byliśmy z małym dzieckiem).Obsługa niesamowicie miła i pomocna (pani na recepcji wydrukowała mi karty pokładowe po odprawieniu się na komputerze dostępnym dla klientów hotelu).Można skorzystać z komputera na żetony lub WiFi, które niestety jest płatne-dwadzieścia Euro/tydzień.Posiłki w hotelowej restauracji przeciętne i w wysokiej cenie. Lepiej przespacerować się do jednej z wielu restauracji tuż nad morzem (5 minut piechotą)i zasmakować kuchni greckiej. Dla oszczędnych-gyros za rogiem po dwa-pięćdziesiąt Euro :). Basen dla dzieci oraz duży zupełnie przyzwoite choć Skandynawowie zajmują leżaki od samego rana. Hotel jest położony dość daleko od Platanias. Spaceru nie polecam, lepiej skorzystać z autobusów,które jeżdżą dość często. Z hotelu można wybrać się ciuchcią do parku wodnego (obsługa bukuje miejsca)-dwadzieścia sześćE/osobę, siedemnaście E/dziecko.Sam park wodny przeciętny ale dzieciaki będą zadowolone :). Same pokoje w porządku. Materace i poduszki mogłyby zostać wymienione ale obsługa bardzo dba o czystość.Generalnie z pobytu dwutygodniowego jesteśmy bardzo zadowoleni mimo kilku minusów :)

10/10 Excellent

Michael, Roskilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel med varm og god stemning!
Futura hotel udgjorde en rigtig god og hyggelig base for os på vores ferie til Kreta i år! Hotellet er ikke nyt, men der er rent og pænt og rart at være. Poolen er stor og fin - der var tilpas med liggestole og priserne i baren helt fair - 2€ for en sodavand, 4€ for en stor øl. Vær obs på at aircondition koster ekstra, oven i værelsesprisen. Når man har 2 ugers ferie, er en bil et must - Malame som turist område er ikke stort og ligger "lidt ude på landet" - kør fx til Falaserna, der er den flotteste sandstrand.

6/10 Okay

ibon

6/10 Okay

Marie

Liked: Staff & service

8/10 Good

Rossgali, TREVISO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRADEVOLE, BUON RAPPORTO QUALITA' PREZZO
Buone struttura facilmente raggiungibile dall'aeroporto di Chania da cui dista circa mezz'ora. Si tratta di una sorta di apart-hotel, noi avevamo prenotato uno studio per noi ed uno per i ragazzi e ci sono stati assegnati due bei bilocali attigui, le unità abitative sono gradevoli. Se lo si usa come base per girare la parte occidentale di Creta è ottimo. Maleme ha una spiaggia normale con ciottoli sul bagnasciuga e mare pulito. Per noi è stato meglio i noleggiare un'auto per cambiare spiaggia ogni giorno. I letti sono buoni, pulizia giornaliera con cambio alternato lenzuola e asciugamani. Le dotazioni della cucina sono proprio essenziali. Non contate di farci una cucina gourmet insomma! ma per la prima colazione per noi è stato più che sufficiente. Suggerimento per la proprietà: sistemare le piastre elettriche. Funzionano ma sono arrugginite e fanno una brutta impressione. Non è una critica ma solo un consiglio perchè per tutto il resto davvero ci siamo trovati benissimo, personale e proprietà davvero gentili e disponibili, servizi e piscina ottimi. Lo consiglio.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Πολύ καλό value for money
Μείον: ελλιπής συντήρηση σε βρύση μπάνιου, πόρτα μπάνιου και κρεββάτι Συν: Πάρα πολύ φιλικό και εξυπηρετικό προσωπικό. Πολύ καλό value for money. Αρκετά ήσυχη περιοχή. Μας αναβαθμίσαν το δωμάτιο δωρεάν.

8/10 Good

TASOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pernille, Solbjerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt ophold på Futura Hotel.
Min søn og jeg er netop kommet hjem fra en dejlig ferie på Futura. Vi oplevede at de var yderst opmærksomme, venlige og servicemindede :-).. Selve hotellet er dejligt, rent og maden er udemærket(Great value for money). Det der trækker lidt ned er selve området der efterhånden er ret "dødt". Heldigvis går der en bus næsten lige ude foran døren,hvor der går busser to gange i timen, som er væsentligt billigere end at tage en taxa. Ydermere er det ikke egnet til gangbesværede.

8/10 Good

Fam. Thomsen, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venlig service
Dejligt mindre hotel med gode rummelige lejligheder. God rengøringstandard både inde og ude. Meget venligt og hjælpsomt personale. Børn er velkomne. God restaurant med god morgenmadsbuffet. God afstand fra Chania og lufthavnen.

8/10 Good

Sara, Ancona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence confortevole e ben tenuto
Siamo stati 10 giorni ad agosto con due bambini. Il residence è molto carino. Appartamenti spaziosi e puliti che corrispondono alla descrizione del sito. L'ambiente è accogliente e piacevole, immerso nel verde, con una bella piscina. Non abbiamo consumato in hotel, ma la posizione a metà strada tra Kissamos e Hania ci ha permesso dcon faclità (avevamo noleggiato l'auto) di spostarci facilmente in spiagge e zone bellissime di Creta (Elafonissi, Balos, Falasarna, Agia Marina, Loutracki...).

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort