Horrible walked in hair on the sheets and pillows. Blood and pee stains on sheet. Lokked like it hadent been clean. We went and told the rude front desk person and they said we dont do refunds. The picyures were not accurate.
The stay achieved its goal of safe place to stay overnight. Needs repair and cleaning. No breakfast provided as was in description at booking due to "Covid " they said yet everything is open again on not even requiring masks on domestic flights.
I was greatly disappointed in the facility. The bathroom was filthy. The scum was breeding. They need to invest in Comet and elbow grease. The worst was not even having soap or toilet paper. I was infuriated to have to leave the shower wet to retrieve soap. Spend a few dollars more and go to a different motel. Also, the loud cars with bad mufflers wokee up 3 times. Maybe gangbangers.
Would never stay here again!!! Dirty syringe needles were outside the room- I asked if they would clean them up - they did not!!! We stayed in room 211. Burned holes in bedspread and sheet. Only 1 wash cloth for two of us. I liked that there was not carpet on the floor but the floor was very dirty!! Lighting was poor. Several places in bathroom looked to have mold. After we checked in, I went back to the lobby to talk to the young man at the front desk. He said the room was clean and it just seemed that I was looking for something to complain about. He was rude. Seems they really don’t care at all
Well our stay was nasty. We booked a room for two days. The room was clean when we got there. The next day we was gone all day. We returned to our room and it was not cleaned. I went to the front office and asked about it. He said it showed it was done. Then he said he was sending house keeping down to clean it. It was his son and he handed me a garbage bag, a roll of toilet paper and towels and walked away. That to me was very insulting. I call America's best customer service and wax hung up on twice. They had no free breakfast or coffee when it stated they did. If there was a way I could get my money back I would since I paid cash. I don't think that will happen.