Dear Harrison, Thank you for taking the time to tell us about your stay at the Red Roof Inn Bloomington - Normal/ University. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor and uncleanliness of the room. We strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Dear Kpelinbe,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BLOOMINGTON - NORMAL. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,KamariaRed Roof ManagementRediResponse Specialist

Hello Tonya, The staff at the Red Roof Inn Bloomington - Normal/ University and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Katrina, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Bloomington - Normal/ University. We are happy to read that our staff left lasting impression on you as you mentioned how kind and accommodating they were. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Katrina, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Bloomington - Normal/ University. I am glad to read that you were pleased with how accommodating and kind the staff were, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Shawn, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Ronald, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Dane, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bloomington - Normal/ University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Doug, for taking the time to tell us about your stay at the Red Roof Inn Bloomington - Normal/ University. I am glad you found your bed to be clean. However, I am disappointed you had a less than satisfactory experience prompting your 3/5 score. The situation you described regarding the noise disturbance, the, the lack of cleanliness in the bathroom and the hair you found all over are truly regrettable. I am very sorry for your experience. Red Roof's goal is to provide clean and comfortable accommodations for all guests and it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Faye, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Ron,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bloomington - Normal/ University and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Andrea, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bloomington - Normal/ University and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for sharing your 4/5 rating with us, Katrina. Our staff at the Red Roof Inn Bloomington - Normal/ University was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hello John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY. The indicated unprofessional staff encounter was disheartening to read. Please know that this isn't the level of service that Red Roof stands for and will be taken into consideration so that we may improve our customers experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello DWayne,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Bloomington - Normal/ University. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's wonderful to hear how pleased you were with our location and easy check-in service. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY. I was disheartened to see your stay resulted in a 1/5 score, due to the indicated rude encounter you had with our staff. Please know that this isn't the level of service that Red Roof stands for and will be taken into consideration so that we may improve our customers experience.We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Edgar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. We value you as a our guest and welcome your 5/5 score. It's great to hear that you and your pet were able to have good rest with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear George,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with water pressure, the comfort of the bed and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you.We will take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for your review, Josie. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Bloomington - Normal/ University. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Amy,We are sorry to hear your recent experience at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Hello Kelly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Lee, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Juan,Thank you for taking the time to write a review of your stay at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY. Though our hotel's location was convenience, I must apologies for the inconvenience caused by the incident you mentioned took place. To uphold our high standards at RedRoof I’ve shared your encountered with management. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRediresponse Specialist

Dear Catherine,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Bloomington- Normal/University and our friendly front desk staff. You've indicated however, that your stay was inconvenienced by you being unable to find the remote. This is truly regrettable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels here at Red Roof to provide a more comfortable stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Myrna, Thank you for taking the time to tell us about your experience at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbances caused, the issue highlighted with the water along with the other issues mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hi Karla,Thank you for taking the time to write a review of your stay at the Red Roof Inn Bloomington - Normal/ University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

Hello Kirk,Thank you for your comments. I am disappointed to hear the condition of the rug at the door. Please accept our most sincere apologies. Despite this I am still glad we earned your 3/5 score. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Bloomington - Normal/ University. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Christine,Thank you for taking the time to write a review of your stay at the Red Roof Inn Bloomington - Normal/ University. Please accept our most sincere apologies for the concern you described regarding the room smelling of smoke. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRediresponse Specialist

Hello Ronald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear William, Thank you for taking the time to tell us about your experience at the Red Roof Inn Bloomington - Normal/ University. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit, prompting your 4/5 score. We regret to discover that you weren’t thoroughly impressed with us during your most recent stay. We do insist that smokers refrain from smoking in our non-smoking hotel rooms, and we apologize for any evidence of it. Thank you very much for bringing this to our attention.Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Rashell. The staff and I at the Red Roof Inn Bloomington - Normal/ University appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Lavonne,Thank you for taking the time to write a review of your stay at Red Roof Inn Bloomington - Normal/ University. I am disappointed to hear that our breakfast choices were limited and there was no coffee maker in the room. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome and your comments will be taken into consideration in an effort to address the concern mentioned as we strive to continuously improve the quality of our services.We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Devorine RediResponse Specialist

Hi Lesa,Thank you for taking the time to tell us about your experience at the Red Roof Inn Bloomington - Normal/ University. I am disappointed that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as a not cool enough temperature by the AC unit, the toilet was not solidly attached to the floor amongst other concerns. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our servicesPlease know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine RediResponse Specialist

Hello Diedre,The staff an I at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY are saddened to see your low scoring following your recent visit. You indicated the water pressure was low, breakfast was less than ideal and there was a spider in the shower. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee RediResponse Specialist

Hello Carole,The team and I at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY thanks you for your feedback in regards to your recent stay with us. It was good to read you were given rooms in good condition with comfortable beds, it was quite and accommodating and parking was well lit. Feedback from our guest is always welcome as we aim to continuously improve.Thank you so much for the feedback. We hope to house you again soon.Sincerely,Kerry-leeRediresponse Specialist

Dear William, We at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Patricia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY. It's thrilling to hear you had a good experience with us. We appreciate your comments especially regarding your highlights of our clean rooms, breakfast, good shower and nice beds. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you recommending our property. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Recordo Rediresponse Specialist

Hello Julianne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY. It's truly disheartening to hear that your experience didn't meet your expectations due to the indicated foul odor, difficulty at check-in and our beds not to your liking. Please know that we do value your business and will take your comments into consideration so that we may improve our quality. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Recordo Rediresponse Specialist

Hello Brian, The team and I at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. We are sorry for the less than ideal experience. You indicated the front desk staff was unprofessional, the room needed updating but was fine and the mattress was comfortable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Kerry-Lee RediResponse Specialist

Hello Andrea,I appreciate your comments regarding your recent stay at the Red Roof Inn Bloomington - Normal/University. I am delighted to hear that our rooms were clean and our staff friendly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BLOOMINGTON - NORMAL/ UNIVERSITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Dear Melody,Thank you for telling us about your recent visit at the Red Roof Inn Bloomington - Normal/University. We are sorry you had a less than delightful experience due to your room preference not being available. Our team is committed to satisfying our guests, so we are very thankful for your feedback.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

Hello Harmon,Your review of the Red Roof Inn Bloomington - Normal/University was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRediResponse Specialist

Dear Kayla,Thank you for writing a review about your recent visit at the Red Roof Inn Bloomington - Normal/University. I was saddened to read that you had a less than stellar experience due the issue with the ac unit, the condition of the bed and the other concern mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,LintonRediresponse Specialist

Dear Valued Guest,Thank you for telling us about your recent visit at the Red Roof Inn Bloomington - Normal/University. We are sorry you had a less than stellar experience. You stated that the faulty bed and the less than ideal experience you had with our front desk personnel hindered your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.I do hope that you will return to any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

Dear Bonnie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bloomington - Normal/University and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Marge,Thank you for telling us about your recent visit at the Red Roof Inn Bloomington - Normal/University. I was happy to read that our friendly staff, pet stay free policy and clean rooms met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.With thanks,LintonRediresponse Specialist