We paid online for queen + single bed room but when we arrived they told us that our room is not available due to dysfunctional air-cond. So they just give us a room with queen size bed + extra bed. The room are small and cramp with the extra bed plus 2 kids. The shower also running very slow. Cleanliness is a so-so. If I knew our room are not available & haven’t paid yet i would probably move to another hotel. A bit pricy for a small & cramp room because we’re expecting a bigger room at the first place. Definitely will not be a return guest.
not really satisfactory with the cleaning service when we ask to clean room, as the rubbish not empty and drinks not top up.. the blanket just simply tidy.