Family Suite, 3 Bedrooms, Kitchen | Private kitchen | Fridge, coffee/tea maker, electric kettle

Reviews of Country Lodge Motor Inn

3.5 out of 5
Country Lodge Motor Inn
145 William Street, Bathurst, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 457 reviews" "
Rating 8 - Good. 210 out of 457 reviews" "
Rating 6 - Okay. 54 out of 457 reviews" "
Rating 4 - Poor. 23 out of 457 reviews" "
Rating 2 - Terrible. 1 out of 457 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John and Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient position. Staff friendly and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. The room was clean, everything worked properly. Rate highly.
Stayed 1 night in Jan 2024
Response from Manager on 3 Mar 2024
Thank you for your comments, much appreciated.

10/10 Excellent

Pamela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Forgot a piece of personal property and was able to pick it up quickly and easily
Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Thank you

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned to the manager the shower rose was loose from the wall, other than that it was all good.
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Appreciate your feedback. Thank you.

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Will stay again next time in the area
Stayed 3 nights in Nov 2023
Response from Manager on 11 Nov 2023
Appreciate the comments. Take Care

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and parks.
Stayed 4 nights in Oct 2023
Response from Manager on 31 Oct 2023
Thank you for your feedback

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
Only real issue is TV far to small
Stayed 2 nights in Oct 2023
Response from Manager on 31 Oct 2023
Thank you for your feedback

10/10 Excellent

scott

Liked: Cleanliness, staff & service
Very clean and convenient place to stay. Beds were very comfy and we had a great night sleep highly recommend
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Thank you for your feedback.

8/10 Good

Joel

Liked: Staff & service, property conditions & facilities
Good and easy to find
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Appreciate your comments

10/10 Excellent

Blayn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 21 Sep 2023
I'm glad you enjoyed your stay and hope to see you again sometime.

8/10 Good

Sharlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, comfortable mattress and pillows. Great shower.
Stayed 1 night in Aug 2023
Response from Manager on 28 Aug 2023
Thank you for your comments. I'm glad you enjoyed your stay and hope to see you again sometime.

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean with great service.
Stayed 1 night in Jul 2023
Response from Manager on 10 Aug 2023
Thank you for your comments

6/10 Okay

Rashmeet

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Manager on 10 Aug 2023
Thank you

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good place close to town
Stayed 2 nights in Jun 2023
Response from Manager on 10 Aug 2023
Thank you for your comments

10/10 Excellent

Gary

Stayed 1 night in Jun 2023
Response from Manager on 10 Aug 2023
Thank you

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on 10 Aug 2023
Thank you

8/10 Good

Michelle

Travelled with partner
Comfy bed good clean room
Stayed 1 night in Jun 2023
Response from Manager on 10 Aug 2023
Thank you for your comments

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean a bit noisey in the early morning with the workers leaving in utes and trucks.
Stayed 4 nights in Apr 2023
Response from Manager on 25 Apr 2023
Thank you for your review, and thanks for staying with us.

10/10 Excellent

Mary

Stayed 1 night in Apr 2023
Response from Ian (Manager) on 17 Apr 2023
Thank you for your review and we are glad you enjoyed your stay

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed, large room and wonderful hot shower. Easy parking and found the motel quiet and got a great nights sleep. Very friendly staff.
Stayed 1 night in Apr 2023
Response from Ian (Manager) on 12 Apr 2023
Thank you very much for your review Jennifer. We are glad you enjoyed your stay!

8/10 Good

Tom

Stayed 1 night in Mar 2023
Response from Ian (Manager) on 11 Apr 2023
Thanks for your review. We are glad you enjoyed your stay.

10/10 Excellent

John

Stayed 1 night in Mar 2023
Response from Ian (Manager) on 25 Mar 2023
Thanks for your review John. We are glad you enjoyed your stay!

10/10 Excellent

Kevin

Stayed 1 night in Mar 2023
Response from Ian (Manager) on 7 Mar 2023
Thanks for your review Kevin! We are glad you enjoyed your stay!

8/10 Good

Garth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and polite staff, comfortable bed, spacious shower recess and bathroom, good wi-fi, very close to pubs and clubs for a meal.
Stayed 1 night in Feb 2023
Response from Ian (Manager) on 12 Feb 2023
Thanks for your review Garth. We are glad you enjoyed your stay!

10/10 Excellent

Barry

Stayed 1 night in Feb 2023
Response from Ian (Manager) on 9 Feb 2023
Thanks for your review Barry. We are glad you enjoyed your stay!

8/10 Good

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Bathroom has been recently renovated and was modern. Rest of unit is old butvery clean and functional. Perfect location.
Stayed 1 night in Dec 2022
Response from Ian (Manager) on 6 Jan 2023
Thanks for your review Andrew. We are in the process of renovating bathrooms at the motel and other improvements may happen in the near future. We are however committed to providing clean and comfortable accommodation at an affordable price. We are glad we achieved this and that you enjoyed your stay.

8/10 Good

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient
Stayed 3 nights in Dec 2022
Response from Ian (Manager) on 24 Dec 2022
Thank you for your review Violet. We are glad you enjoyed your stay.

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A nice place to stay in the centre of Bathurst. Friendly and very helpful staff. Easy to explore town on foot.
Stayed 1 night in Nov 2022
Response from Ian (Manager) on 21 Nov 2022
Thanks for your review Jennifer. We are glad you enjoyed your stay!

10/10 Excellent

Ken

Liked: Staff & service, amenities, property conditions & facilities
Good location and close to all tourist attractions and shopping.
Response from Ian (Manager) on 8 Nov 2022
Thanks for your review Ken. We appreciate it, and are glad you enjoyed your stay.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a family room for a family of four adults. Room was clean, large and all rooms had comfortable beds. Will definitely book this room again in the future.
Stayed 1 night in Oct 2022
Response from Ian (Manager) on 1 Nov 2022
Thanks for your review Scott. We are glad you enjoyed your stay.

8/10 Good

Allen

Travelled with family and small children
Liked: Cleanliness, staff & service
Very good location that we can walk into the centre of town for dinner etc. Some wear and tear but very clean and tidy. Would come back.
Stayed 1 night in Oct 2022
Response from Ian (Manager) on 14 Oct 2022
Thanks for your feedback Allen. We are doing our best to update things when we can, but we do aim to provide a clean and comfortable stay. We are glad you enjoyed it.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
All good.
Stayed 1 night in Aug 2022
Response from Ian (Manager) on 3 Sep 2022
Thank you for your review and for staying with us. We are glad you enjoyed your stay.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location reasonable price
Stayed 1 night in Aug 2022
Response from Ian (Manager) on 22 Aug 2022
Thanks for your review Michael, and thanks for staying with us. We are glad you enjoyed it.

8/10 Good

Joanne

Liked: Cleanliness
Stayed 1 night in Aug 2022

4/10 Poor

Debra

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The price was reasonable for our 3 bedroom apartment but the whole stay was very disappointing otherwise. The car park is extremely narrow and small so parking our Kia Carnival was a nightmare. The park they gave us was behind the main buildings and it was the furthest point away from our apartment, which was at the front. This meant we had to lug all our stuff across the car park and up a full flight of stairs. The apartment itself was old but relatively clean, however our bottom bed sheet had a hole in it and there were dirty socks left in bedside drawers in one room. Our sleep was constantly disturbed by the next door neighbours which were extremely audible through the thin wall. The electric system was ridiculous…the Tv, and lights and heaters kept constantly turning on and off. Crockery and utensils were disappointing with uneven numbers of bowls, forks, cups etc. The shower was nice and hot but temperature was uneven as it kept changing temp and going hotter. The motel advertised as having free wifi but at no point during our 1 night stay could we get it to work. The whole stay left us pretty disappointed. Hopefully these issues get addressed. This motel has the potential to be a nice place to stay with some attention to detail and refurbishment.
Stayed 1 night in Jul 2022
Response from Ian (Manager) on 17 Jul 2022
Hi Debra we apologise for the issues you had. The Wifi - there is a notice on the front reception desk advising that due to lack of service from our provider, we have had no internet, phone system or email for 2 weeks. We are switching providers and waiting on a new modem. The power - the night you were here, power went off to power points in our kitchen and 3 units including yours, and I had to keep turning back on the circuit breaker. This is because someone had plugged in a device that was obviously faulty, and kept tripping the circuit breaker. It didn't go off again since you stayed, and the other 2 affected rooms were still here another night. That seems to indicate that it was tripping from your room. You should have your devices checked like we did to ensure your safety. Crockery and utensils should never leave that apartment, so it's possible someone took some items, but we will check this. Parking - we do not direct people to park out the back. Everyone else parks on the right side of the car park, adjacent to the room. Parking is general, however the car park is not that big that any room is too far away from any space. We have had much bigger cars in our car park with no issues, but we can't do anything about the size of it. Housekeeping - we had hardly any housekeepers last week due to Covid, so had to bring in new staff with no experience. The issues you mentioned aren't normal occurrences and are not tolerated, so thank you for bringing that to our attention. Again apologies for the less than expected experience. We will endeavour to improve these areas so it doesn't recur.

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It appears the rooms have recently been renovated and are very nice and modern. We’ll set out for limited space.
Stayed 1 night in Jul 2022
Response from Ian (Manager) on 8 Jul 2022
Thanks for your review Vicki. We are glad you enjoyed your stay.

4/10 Poor

Sue

Stayed 3 nights in Jun 2022

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Older style, small bathroom, no coffee or milk offered, average stay overall
Stayed 1 night in May 2022
Response from Ian (Manager) on 11 Jun 2022
I think you are mistaken. Whilst our motel is not new, every room has coffee and tea, milk, kettle, toaster, fridge. If you were unable to locate these things by sliding open the glass cupboard door, you could have made an enquiry at reception and we would have shown it to you. We offer clean, comfortable and affordable accommodation with all the necessities supplied, in the best location in town. Average to some but most people rate us better than average due to our location and facilities. Thanks for your feedback however, and thanks for staying.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and convenient
Stayed 2 nights in May 2022
Response from Ian (Manager) on 10 May 2022
Thanks for your feedback and review Wesley. We are glad you enjoyed your stay.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff; quick check-in; convenient.
Stayed 3 nights in May 2022
Response from Ian (Manager) on 10 May 2022
Thanks for your review Thomas, we appreciate it, and are glad you enjoyed your stay.

10/10 Excellent

Kayt

Stayed 1 night in May 2022

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location & great shower
Stayed 1 night in Apr 2022
Response from Ian (Manager) on 10 May 2022
Thanks for your review Stuart. We are glad you enjoyed your stay.

4/10 Poor

Terri

Travelled with partner
Disliked: Cleanliness
Did like the bed, didn’t like it was so stuffy, couldn’t open the window, needs a good clean , walls filthy.
Stayed 1 night in Apr 2022
Response from Bathurst Country Lodge on 25 Apr 2022
We checked this room and the window does open and the walls are not filthy as you described. Perhaps you should have called the manager instead of complaining online later, so we could have resolved this issue. As our other guests can attest through hundreds of reviews, we provide clean and comfortable accommodation and certainly not what you claim.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & staff lovely to deal with
Stayed 1 night in Apr 2022
Response from Ian (Manager) on 4 Apr 2022
Thanks for your review Chris. We are glad you enjoyed your stay.

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Ian (Manager) on 2 Apr 2022
Thanks for your review Gerry, which is appreciated. We are glad you enjoyed your stay and hope to see you next time.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location Clean room. Good bathroom.
Stayed 1 night in Mar 2022
Response from Ian (Manager) on 28 Mar 2022
Thanks for your review Tim, we appreciate it. We are glad you enjoyed your stay!

10/10 Excellent

Lynette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is in a convenient location. Thr staff member was very helpful and friendly.
Stayed 3 nights in Feb 2022
Response from Country Lodge Front Desk on 21 Mar 2022
Thanks for your feedback Lynette. We are glad you enjoyed your stay.

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, easy to find Parking space was tight
Stayed 1 night in Jan 2022
Response from Country Lodge Front Desk on 21 Mar 2022
Thanks for your review and feedback Ronald. We are glad you enjoyed your stay.

6/10 Okay

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
This is an older property that would benefit from some maintenance and TLC. Room would benefit from plumbing issues such as water pressure in shower - literally a trickle when turned fully on, and toilet that would not flush waste and toilet paper unless the button was held for at least 30 seconds. Family rooms located on 2nd floor with very old stairs - falls risk for getting kids and elderly up. While we were grateful for a place to lay our heads, the noise from other guests and almost abandoned front reception on top of the room experience made it a most unpleasant stay.
Stayed 1 night in Jan 2022