Dear Valued Guest,
Thank you so much for taking the time to provide us with your lovely ratings.
It was a pleasure to have you staying with us and we are always delighted to hear how much you was enjoyed.
We hope to welcome you back another time soon.
Sincerely,
Jean-Louis Barc
General Manager
Dear Khun Pimpimon, Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you found our staff to be friendly and helpful. I will share your feedback with the team and they will be very pleased to hear your kind comments. We thank you for sharing your comments and hope we may have an opportunity to welcome you back again in the future for another great visit. Sincerely, Jean-Louis Barc General Manager
Nice , Clean , comfortable in room , nice view from my room 17 floor.
Very lifestyle city staying , Sky bar is very chic and romantic in everning doing night time .....lovely and would like to come back to stay again in Bangkok city of Angel ofcause Hotel Muse Bangkok my hotel. ❤️
Everything about the hotel is good, close by to all the malls and shops. Would like to be informed if they could not provide towels in time for my last night of stay. But overall very good. Friendly staff
Good hotel with great staff. The hotel is reminiscent of old world hotels in London/NYC feels with the dark woods in the lobby and rooms. The staff are great and the speakeasy very popular.
Beautiful hotel. The only oddity I would mention is the glass wall from the bathroom into the room. The beds are comfy, the pool has amazing photo potential and the staff is very nice.
Quaint hotel with amazing breakfast (tasty) and rooftop bar. However like many hotels had experience with a few staff totally skewed my view of the place. Most staff were courteous and professional, but a few were not just professional but rude. I've told the manager on duty of their mistake that caused the misunderstanding and rudeness of one if his staff but he also seemed a bit clueless. If it wasn't for this experience I would have given a 5 star despite the place being a bit dated.
Not family friendly. Says it sleeps 4 but they mean in 1 bed and want an extra 1500 a night for an extra bed. After 2 sleepless nights we decided to just pay it and then they gave it free - annoying and confusing! Breakfast is expensive. Room cleaned late on in day even when we asked for earlier. Also minibar not free - pricelist is hidden in another cupboard. Its a cool hotel but missed the mark with us.
Emily
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Attakon วันที่ 9 ธ.ค. 2023
Dear Emily,Thank you for staying at Hotel Muse Bangkok. We are grateful for your sharing the stay experience with us. It is certainly regret to learn unpleasant experience during your recent visit. We would like to extend our sincere apologies for the inconvenience caused and we will look into matter that you have mentioned. The team at Hotel Muse Bangkok strives towards improving by learning from constructive feedback like yours and we will certainly look forward to welcoming you back for another memorable hotel experience at Hotel Muse Bangkok.Sincerely, Hotel Muse Bangkok Management Team
My 2 small children felt very safe in the area and the staffs were friendly and helpful.
Ann
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Attakon วันที่ 25 พ.ย. 2023
Dear Ann,We are delighted to learn that you have enjoyed your stay with us. Taking your positive review and this feedback will serve as an encouragement to our staff, we will continue to strive towards achieving excellence in service and facility. The team at Hotel Muse Bangkok looks forward to welcoming you again for another memorable hotel experience in the near future.Sincerely,Hotel Muse Bangkok Management Team
I love the interior design of this hotel. The location is great, coming again.
Hanno
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Attakon วันที่ 25 พ.ย. 2023
Dear Hanno,We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan - MGallery. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Hotel Muse Bangkok Management Team
The room was beautiful and the staff were helpful and extremely friendly! They even call taxis for you and discuss pricing with them to make sure you don't get ripped off by the drivers who prey on tourists
The hotel is in an excellent location. The rooms are spacious and luxurious. The pool is lovely and the view from it is stunning. good breakfast Everything was excellent.
The staff welcomed us from the very beginning, providing us with an upgraded room at no charge. They also help us with tours, airport, transportation, places to eat, and they cleaned our room immaculately.