Dear Morakot
Thank you for you choosing to stay with us and for giving us a perfect rating. We look forward to welcoming you again.
Kind regards,
Bussara
The location is good, near MRT and BTS Asoke. It is 5-10 minutes walk away. The room is clean and comfortable. There is also a little kitchen which you can cook.
Chspaul
เข้าพัก 3 คืน, พฤศจิกายน 2018
การตอบกลับจาก Bussara วันที่ 12 ธ.ค. 2018
Dear Chspaul
Thank you for your feedback. We are happy to know that you enjoyed stay with us. We look forward to welcome you again.
Kind regards,
Bussara
Dear PHORNWALAI,
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 23 Bangkok for another memorable stay.
Kind regards,
Wanida
Guest Service Manager
Love the place, located in the central of Bangkok and not too far from BTS Sky train and MRT the subway. Super convenient and easy to travel around.
ผู้เข้าพักจริง
การตอบกลับจาก Wanida วันที่ 4 พ.ค. 2018
Dear Guest,
Thank you very much for your wonderful review. It was our great pleasure to welcome you to Citadines Sukhumvit 23 Bangkok. I am delighted to learn that you always have a wonderful experience during your stay with us. Please rest assured that we will continue to enhance standards as well as service so that your next visit will be another pleasant and memorable one. We await with pleasure to welcome you back in the near future.
Kind regards,
Wanida
Guest Service Manager
Thank you very much for your kind feedback. We are looking forward to welcome you again soon.
8/10 ดี
IDO
10 ก.ค. 2020
IDO
เข้าพัก 3 คืน, มิถุนายน 2020
การตอบกลับจาก Bussara วันที่ 20 ก.ค. 2020
Dear Mr. Ido
Thank you for your rating and for choosing to stay with us. We look forward to welcoming you again.
Kind regards,
Bussara Ninpedcharat
2/10 แย่มาก
Barry
4 ก.ค. 2020
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
False advertising
Booked and paid for the non-refundable rate Sukhumvit 23 hotel and arrived after a long drive. The hotel was closed permanently.
The guard told me to go to soi 16, which I found to be a completely different type of room than in the pictures. It was in fact a low quality apartment and not even close to what I’m used to staying in with citadines.
Nothing was mentioned on the website and I couldn’t even get a refund.
Citadines lost a long term guest. Nothing to do with the current situation either...it was a straight up scam
Barry
เข้าพัก 1 คืน, กรกฎาคม 2020
การตอบกลับจาก Bussara วันที่ 7 ก.ค. 2020
Dear Barry
Thank you for sharing your feedback about your stay experience with us on 4 July 2020.
While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.
I have noted your observations and recommendations for improvements to the property closed and you have to transfer to Citadines Sukhumvit 16. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our residents.
Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Yours sincerely,
Bussara NINPEDCHARAT
Dear Robert
Thank you for your feedback. Regarding you low rate us, We would be delighted if you could share us more details that we could look into to make your stay more comfortable. We apologize for your inconvenience caused.
We look forward to welcoming you again.
Kind regards,
Bussara
8/10 ดี
ผู้เข้าพักจริง
13 มี.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มีนาคม 2020
การตอบกลับจาก Bussara วันที่ 13 มี.ค. 2020
Dear Guest
Thank you for your rating and for choosing to stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
10/10 ดีเลิศ
JJL, Saigon, Vietnam
9 มี.ค. 2020
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Nice accommodation with kitchen including a microwave
JJL
เข้าพัก 2 คืน, มีนาคม 2020
การตอบกลับจาก Bussara วันที่ 9 มี.ค. 2020
Dear JJL
Thank you for your feedback and for giving us a perfect rating. We look forward to welcoming you again.
Kind regards,
Bussara
การตอบกลับจาก Senior Guest Service Manager วันที่ 26 ก.พ. 2020
Dear Guest,
Thank you for the highest score given. We glad to know you had a great stayed with us. We look forward to your next stay here soon.
Best regards,
I worked here for two weeks when my job in Shanghai shut down due to the flu virus. It was functional for the purpose. It’s not fancy, but it’s clean and well maintained. The gym is small but functional, as is the pool.
ผู้เข้าพักจริง
เข้าพัก 13 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Senior Guest Service Manager วันที่ 26 ก.พ. 2020
Dear Guest,
Thank you for the review. We glad to know that you had an excellent stayed with us while could not go back due to unexpected circumstances.
We look forward to your next trip here again with us.
Best regards,
Clean solid hotel / no frills apartment near central business district. Close to Terminal 21, BTS and MRT stations. I would recommend this to a friend.
Humphrey
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Senior Guest Service Manager วันที่ 26 ก.พ. 2020
Dear Humphrey,
Thank you for the review. We glad to know that you had a wonderful stayed and find hotel location match to your needs. We look forward to your next stay here soon.
Best regards,
การตอบกลับจาก Senior Guest Service Manager วันที่ 26 ก.พ. 2020
Dear Guest,
Thank you for the highest score given. We glad to know that you had a great stayed with us and wish to welcome you back here soon.
Best regards,
Dear Guest
Thank you for your feedback. We are delighted to learn that our location and room met your expectations. We look forward to welcoming you again.
Kind regards,
Bussara
The shuttle service to the station is a nice gesture, as the sidewalks to the station are extremely uneven. Room is comfortable with a kitchenette and sitting area. Overall, a nice stay.
Betty
เข้าพัก 5 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Bussara วันที่ 18 ก.พ. 2020
Dear Betty
Thank you for your feedback. We are happy to know that you enjoyed your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
10/10 ดีเลิศ
ผู้เข้าพักจริง
12 ก.พ. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Bussara วันที่ 13 ก.พ. 2020
Dear Guest
Thank you for giving us a perfect rating and for choosing to stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
Dear Guest
Thank you for choosing to stay with us and for giving us a perfect rating.
We look forward to welcoming you again.
Kind regards,
Bussara
10/10 ดีเลิศ
Strong, Lyon
5 ก.พ. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Pas de lecteur dvd comme annonce par expedia chambres commencant a veillir
Strong
เข้าพัก 7 คืน, มกราคม 2020
การตอบกลับจาก Bussara วันที่ 7 ก.พ. 2020
Dear Strong
Thank you for your feedback. We have noted on the items we have to improve. Please be informed that DVD player is on request. Please inform the reception desk upon arrival or put on special request on you booking. We apologize for your inconvenience caused.
We look forward to welcoming you again.
Kind regards,
Bussara
Good basic stay in Bangkok. No complaints I would definitely stay again
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก Bussara วันที่ 3 ก.พ. 2020
Dear Guest
Thank you for your feedback. We are happy to know that you enjoyed your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
Dear Yasuhiko
Thank you for your feedback. We were delighted to learn that you were satisfied your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
Dear Ksuke0729
Thank you for your feedback. We are happy to know that you enjoyed your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
Dear Guest
Thank you for your feedback. We are happy to know that you enjoyed your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
It was great place. Subway station is about 7 minutes away and can access to Terminal 21 mall as well in 7 minues.
Jungyeul
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Bussara วันที่ 26 ม.ค. 2020
Dear Jungyeul
Thank you for your feedback. We are happy to know that you enjoyed your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
Dear Frank
Thank you for your feedback. We were delighted to learn that you were satisfied your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
8/10 ดี
ผู้เข้าพักจริง
19 ม.ค. 2020
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ผู้เข้าพักจริง
เข้าพัก 5 คืน, มกราคม 2020
การตอบกลับจาก Bussara วันที่ 20 ม.ค. 2020
Dear Guest
Thank you for your rating and for choosing to stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
Rooftop pool was great. Hotel was clean. Staff was friendly and helpful.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, มกราคม 2020
การตอบกลับจาก Bussara วันที่ 20 ม.ค. 2020
Dear Guest
Thank you for your feedback. We were delighted to learn that you satisfied your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
The house keeping staff seemed to be obsessed with getting into my room. Otherwise, I had a good stay.
Frank
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Bussara วันที่ 20 ม.ค. 2020
Dear Frank
Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara
Dear TheU
Thank you for your feedback and for giving us a perfect rating. We are pleased to informed that the tuk tuk shuttle provide to drop guest at the main street. We look forward to welcoming you again.
Kind regards,
Bussara
Super fint hotel midt i byen. Det er nemt og komme rundt da hotelletligger tæt på tog (over og under jorden)
Poolen på taget giver mulighed for et dejligt afbræk, der er dog kun sol på om formiddagen.
Masser af spise steder i nærheden
Stine
เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก Bussara วันที่ 8 ม.ค. 2020
Dear Stine
Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again.
Kind regards,
Bussara