2 outdoor pools, pool loungers

Reviews of Hotel Puri Raja

4 out of 5
Hotel Puri Raja
Jalan Padma Utara, Legian Beach, Legian, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 237 reviews" "
Rating 8 - Good. 113 out of 237 reviews" "
Rating 6 - Okay. 21 out of 237 reviews" "
Rating 4 - Poor. 4 out of 237 reviews" "
Rating 2 - Terrible. 0 out of 237 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is lovely and peaceful. Always clean and staff are lovely. It’s close to many restaurants beauty salons shops and right on the beach. We will always stay here when coming to Bali. My only fault would be that I would of liked a bigger range of breakfast options even a buffet would be great.
Stayed 8 nights in Nov 2023

8/10 Good

Pamela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice & close to the beach very clean plenty or restaurants around including the one on the property
Stayed 10 nights in Oct 2023

10/10 Excellent

Vicki

Travelled with family, Travelled with partner
The staff the food the location the hotel all of these were fantastic wound definitely stay at Puri Raja again
Stayed 8 nights in Oct 2023

10/10 Excellent

Wayne, Mount Eliza

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff
Stayed 9 nights in Jun 2023

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend the Puri Raja - it is central to shopping and so many eateries. The hotel is beautiful and kept immaculately clean. The staff are lovely and very helpful and the rooms generous sized and very comfortable. We loved it here.
Stayed 6 nights in Jun 2023

8/10 Good

Elaine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place we will be back
Stayed 10 nights in Apr 2023

10/10 Excellent

Maura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely resort in a convenient part of Legian.
Stayed 5 nights in Apr 2023
Response from Rita on 25 Apr 2023
Warms greetings from Puri Raja Hotel..Thank you for your recent stay at our hotel. We appreciated your feedback and hopefully we could serve you again in other occasions.

10/10 Excellent

Edward George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Puri Raja was excellent, great gardens bali theme which we love staff were amazing and the rooms were very comfortable, would certainly been returning.
Stayed 6 nights in Mar 2023
Response from Rita on 27 Mar 2023
Warmest greetings from Puri Raja Hotel...We would like to thank you for staying with us and have enjoy your holiday with us, Hopefully we could serve you again in other occasions.

10/10 Excellent

Naomi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, wonderful staff and breakfasts were amazing!
Stayed 6 nights in Jan 2023
Response from Rita on 9 Feb 2023
Warmest greetings from Puri Raja Hotel...We would like to thank you for staying with us and have enjoy your stay with us.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

8/10 Good

Graham Neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to mix up their breakfast selection. It never changed over the 7 days and most of the time it was cold.
Response from Rita on 16 Jan 2023
Warmest greetings from Puri Raja Hotel...We would like to thank you for your feedback to our hotel. We have forward to our F & B department to find the solution and improve the service.We are very sorry for the inconvenience caused and hopefully we could serve you again in other occasions.

10/10 Excellent

Adele Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Balinese hotel. So quiet yet easy shopping and on the beach.Staff are lovely and always helpful.Definately stay again.
Response from Rita on 16 Dec 2022
Warmest greetings from Puri Raja hotel..We would like to thank you for staying with us and have enjoyed your holidays with us.Hopefully, we could serve you again on other occasions.

8/10 Good

Vanessa Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional. Beautiful gardens, convenient location and the staff are all friendly
Stayed 8 nights in Nov 2022
Response from Rita on 27 Nov 2022
Warmest greetings from Puri Raja Hotel..Thank you for staying with us and supported our hotel.Hopefully, we could serve you again on other occasions.

8/10 Good

JULIE, Lyndoch

Stayed 6 nights in Nov 2022

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price location and staff
Stayed 14 nights in Oct 2022
Response from Rita on 3 Nov 2022
Warmest greetings from Puri Raja HotelWe would like to thank you for staying with our hotel and hopefully, we could serve you again on other occasions.

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room, friendly and amenities. Best in Legian. Could not fault it in any way.
Stayed 10 nights in Oct 2022
Response from rita on 3 Nov 2022
Warmest greetings from Puri Raja Hotel..We would like to thank you for staying with us and hopefully, we could serve you on another occasion.

10/10 Excellent

Peter

Stayed 4 nights in Oct 2022

10/10 Excellent

Monique

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely Balinese accommodation. The staff especially Dewi & IB made our 7 days so lovely. So much to do around the PuriRaja and entertainment close by too.
Stayed 6 nights in Oct 2022
Response from Rita on 16 Oct 2022
Warmest greetings from Puri Raja hotel..Thank you very much for staying with us and having enjoyed your holiday with us.Looking forward to serving you again at our property.

10/10 Excellent

Wayne, Mount Eliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family style property with extremely friendly staff
Stayed 8 nights in Jul 2022
Response from Rita on 24 Jul 2022
Warm greeting from Puri Raja Hotel.... Thank you very much for staying with us and hopefully we could serve you again on another occasion. Regards, Rita

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

8/10 Good

Jim, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at the Puri Raja was a good one and i want to be fair and objective for them and for fellow travelers. the property was going through some kind of renovation project and in Bali that means a bit of a mess. the construction guys were polite and respectful about their noise impact but it did lessen the experience somewhat. first. the bed was great! slept great. the sheets were a tad old and could use replacing. small things like not cleaning our wine glasses were noticed but the timing of room clean was handled very well. the pool area was nice, the lounges are a bit old and in need of updating but that was ok. the easy access straight on to Legian beach was exactly what we were looking for. Breakfast was limited but satisfying to us. dinner wasnt so great but the proximity to great food in every direction made that a non event anyway. this is Bali and this is not a 5 star hotel so allowances for somethings like inconsistency in service must be expected. :-) the staff were all smiles and very friendly. if you want a 5 star experience they are available. If you want a more organic experience that still feels like Bali and not a resort you could find anywhere, the Puri Raja suits the bill. when it was time to leave, we were extended in our room far beyond what i hoped for and for that we are very thankful to the manager.
Stayed 10 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Some of the staff were great , others no so .Drinks were way to expensive $4 .50 for a Bintang!!! Cocktails expensive and your free drink consisted of arak a $2 drink on the street!! We paid for a upgrade only to be put opposite rooms that were being renovated- noise all day!! We were not advised renervation were being done on our dates - this should have been noted for people booking in these dates!! Bali is not good value anymore- stay home and sport local business!! Disappointed ☹️
Stayed 11 nights in Feb 2020

8/10 Good

Angela, Sydney

Travelled with family, Travelled with group
Liked: Staff & service, amenities
All staff exceptional, hotel beach front location, walking distance to shops, restaurants. Pool nice. We stayed in an old room which is functional but next time I would make sure its one of the renovated rooms. (looks like they are slowly renovating and improving)
Stayed 9 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 11 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and always found it great! Staff are wonderful, service great! Only down side is too many rowdy, noisy people in the pool,
Stayed 8 nights in Dec 2019

8/10 Good

Rhi, Perth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd visit, Staff were amazing...so friendly and couldn't do enough for you. Will definitely be back for a 3rd time very soon 😊
Stayed 7 nights in Dec 2019

6/10 Okay

Mal, Australia

Liked: Cleanliness, property conditions & facilities
The property is okay, with the location excellent. The rooms are clean, but it is a large complex, being long and narrow with reception some distance form the pool and restaurant area. Not really a big issue. The pool (near the restaurant) is nice but the whole area is quite small which makes it quite noisy with a few people drinking in the pool bar. Breakfast was okay, but not a buffet, and you order off the menu, then help yourself to fruit. My biggest problem was the construction going on outside my room which I wasn't advised of prior to booking. It was very noisy and disruptive. The staff didn't seem to care to much, so I checked out and went somewhere else which was much quieter. I probably wouldn't go back due to the pool area being so small, but it was an okay hotel, possibly a ,little over priced.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very old property but currently renovating rooms! Great location and staff. Beautiful gardens.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast whilst being tasty and filing is a bit limited for choice.
Stayed 19 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean, friendly. Will definitely be back.
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the ocean view whilst eating breakfast. Close to some fantastic restaurants and Mugshot Cafe around the corner has the best ice coffee I have ever had. Shower water pressure could be improved, but over all, loved our stay and will be back.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally only stayed for one evening as I had a late flight and used hotel for late check out. Staff treated me as if I was as important as any long standing guest - very friendly reception from all the staff and that was most appreciated. the room was simple but adequate and the beachside bar is the perfect place to watch the sunset
Stayed 1 night in Oct 2019
Response from Puri Raja Hotel Team - Legian on 15 Oct 2019
Hi, Warmest Greeting from Puri Raja Thank you very much for giving us a review, we really appreciate it. We are very pleased to hear you had a memorable moment at our resort and experienced the warm hospitality of our team. We strive to provide only the best for our guest. We look forward to welcoming you in the not so distant future. Best Regards and Many Thanks

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Puri Raja Hotel Team - Legian on 15 Oct 2019
Dear Jennifer, Thank you so much for your fantastic review. We are thrilled that you enjoyed your stay and loved the team, our location and the rooms. Many thanks and regards.

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Legian
Right in the middle of everything. Beach bars shopping. Friendly staff loved it. They bought me pancakes for my birthday a great touch.
Stayed 2 nights in Sep 2019
Response from Puri Raja Hotel Team - Legian on 22 Sep 2019
Dear Garry, Warmest Greeting from Bali Thank You very much for giving us a fantastic review, we really appreciate it. We are so pleased to read you had an wonderful moment during your stay at Puri Raja Hotel, love the location,experienced of staff hospitality, we strive to provide our best to all of our guest Looking forward for being able to welcoming you back with some other "little surprise" to Puri Raja Hotel in the not so distant future Best Regards and Happy Belated Birthday Thank You

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach time in Legian
Nice hotel in Legian. We really enjoyed the private, quite Road in front of the hotel. You can walk to most places you would want to go in 30 minutes or less. The two pools at the hotel are great and the breakfast is very generous.
Stayed 4 nights in Sep 2019
Response from Puri Raja Hotel Team - Legian on 10 Sep 2019
Dear Kent, Warmest greeting from Puri Raja Thank You for taking time to write and sharing your review,so pleased to hear that you have enjoyed your stay, love the location of our hotel and enjoyed breakfast please come back again soon and we are looking forward to welcoming you on your next stay Regards and Thanks

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Stayed here a few times, older traditional hotel rooms getting a bit tired but overall not bad. Staff are excellent.
Stayed 4 nights in Aug 2019
Response from Puri Raja Hotel – Legian on 28 Aug 2019
Hi, Thank you for taking time to write and sharing your experience and we appreciate that We are so pleased to hear that you have an wonderful time during your stay here at Puri Raja Hotel and keep you coming back and we Thanks you for the feedback regarding the room and we will look at ways to manage this. Looking forward to welcoming you back to Puri Raja Hotel in the nearest future Warm Regards

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019
Response from Puri Raja Hotel - Legian on 26 Aug 2019
Hi, Warmest greetings from Puri Raja Hotel Thank you for choosing the Puri Raja Hotel during your recent trip and for taking the time to post your fantastic score We're delighted to learn that you had an enjoyable moment during your holiday and we looking forward to welcoming you back to Puri Raja Hotel in the nearest future Best Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better selection of coffee facilities, as i was leaving the hotel in the morning in search for a coffee with my breakfast.
Stayed 8 nights in Aug 2019
Response from Puri Raja Hotel – Legian on 23 Aug 2019
Hi, Thank you for sharing your wonderful experience We're delighted to learn that you had an enjoyable moment during your stay with us here and loved our coffee offered Looking forward to welcoming you back to Puri Raja Hotel in the nearest future Best Regards

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Location
A great 3 Star hotel in a central location. The staff are always extremely obliging and hospitable. The breakfast is very adequate. The rooms although a little dated are clean and comfortable. The wi-fi at times could be a bit slow. The two pools meant that there was always a deck chair for a couple. On leaving it only took thirty minutes to reach the airport.
Stayed 7 nights in Aug 2019
Response from Puri Raja Hotel - Legian on 23 Aug 2019
Dear Michael, Thank you for taking time to write and sharing your recent experience stay We're delighted to learn that you had an enjoyable moment during stay at Puri Raja and we are thank you for your comment feedback concerning the WiFi We really apologize for the unpleasant experience you have had during your stay with us here,and we're delighted to learn from it We are keep manage our best to improve our services to meet our guest’s expectation for an enjoyable stay with us here Looking forward to welcoming you back to Puri Raja Hotel - Legian In the nearest future Kinds Regards

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Puri Raja Hotel – Legian on 19 Aug 2019
Hi, Thanks for the great score We're delighted to learn that you had an enjoyable moment during your stay with us here We looking forward to welcoming you back to Puri Raja Hotel in the nearest future Best Regards

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Cleaning is very sub standard. Sheets & towels full & stained Mould in bathroom Aircon filters not clean Cleaners used same dirty mop used outside & then inside next room. I spilt water on tiles-when wipes up with tissue it was black. Cleaners made a big point of telling us they had cleaned the room whole time & were having next day off-felt like they wanted a tip as they waited for our response Had to request fly/mosquito spray for the room-should be standard in all rooms. Paid bill 10 pm night before leaving & was then asked to pay more when returning key . They hadn’t processed the days invoices until the next morning-annoying & delayed.
Stayed 9 nights in Aug 2019
Response from Puri Raja Hotel, Legian on 17 Aug 2019
Hi, Warmest greeting from Puri Raja Thanks for sharing your recent experience review, we really appreciate it. Please accept our sincerest apology for your unpleasant experience related to the cleanliness, our staff, air cond and we have shared your review to all related department to be followed up therefore we'll be able to improve our quality of service to the top of services in the future. We look forward for being able to welcoming you back at Puri Raja Hotel in the nearest future. Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smaller Balinese style hotel in a beautiful garden setting and the staff are extremely friendly Nothing is too much trouble
Stayed 8 nights in Jul 2019
Response from Puri Raja Hotel - Legian on 31 Jul 2019
Hi Warmest greeting from Puri Raja Hotel Thank you very much for taking your time giving us a review, we really appreciate it. We are very pleased to hear you had an wonderful moment at Puri Raja Hotel and experienced the warm hospitality of our team. We strive to provide only the best for our guest. We look forward to welcoming you back in the not so distant future. Thank You and Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I loved this hotel, and especially the location, being so close to the beach. The room was small but clean and comfortable for 3.
Stayed 3 nights in Jul 2019
Response from Puri Raja Hotel - Legian on 13 Jul 2019
Hi, Thank you so much for your fantastic review. we are thrilled that you enjoyed your stay in Puri Raja Hotel and loved our location and the rooms. We look forward to welcoming you back to Puri Raja Hotel in the not so distant future. Many thanks and regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful, rooms and bathrooms very tired and require upgrade. Due to the quality of the rooms I felt that the room rate was expensive.
Stayed 4 nights in Jun 2019
Response from Puri Raja Hotel - Legian on 1 Jul 2019
Dear our valued guest Warmest greeting from Puri Raja Hotel - Legian Thank you for sharing your recent experience during your stay here we're delighted to learn that you had an enjoyable moment during stay at our wonderful place here, we have noted your kind feedback regarding the room and keep to manage our best over it We looking forward to welcoming you back to Puri Raja Hotel in the nearest future Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019
Response from Puri Raja Hotel - Legian on 30 Jun 2019
Hi, Thank you for the fantastic score and we look forward to welcoming you back to Puri Raja Hotel in not so distant future Many thanks and regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room comfortable but lighting a bit dull. Friendly helpful staff. Pool near reception excellent.
Stayed 6 nights in May 2019
Response from Puri Raja Hotel - Legian on 7 Jun 2019
Dear Sir, Thank you for sharing your experience stay with us and thank for your keen feedback regarding the light We will manage our best Looking forward to welcoming you back sooner Kinds Regards

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Legian Beach Front Hotel
Great Legian beach front hotel with lovely grounds and staff willing to help you with any requirement. Nice cooked breakfast and fresh juices, but could have some salad options.
Stayed 3 nights in May 2019
Response from Puri Raja Hotel - Legian on 7 Jun 2019
Dear Craig, Thank you for sharing your experience during staying with us we had noted your feed back and will manage our best Looking forward to see you again in the nearest future Keen Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location. Pools were fantastic. Breakfast was always good but very basic. Hotel gardens need a bit of tidying and pruning.
Stayed 10 nights in Apr 2019
Response from Puri Raja Hotel - Legian on 7 Jun 2019
Dear Sir, Thank you for sharing your experience during staying with us We have noted your keen feedback and will manage it Kinds Regards

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Puri Raja Hotel - Legian on 7 Jun 2019
Dear Sir. Warmest greeting from Puri Raja Hotel Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Took us a day to decide we did like the Puri Raja due to them not finding our Hotel.com booking. It took about 4 hours to sort out and get type of room we required. We liked having breakfast beach side but prefer buffet as there was limited choice. Not to have your order taken by wait staff, as sometimes they would forget you were the new person that had sat down and take other orders until they were reminded that we had been there for a while. The bed was comfortable, clean room, and although we had a dripping air con, it took 2 days for it to be fixed, due to the first time the repairer didn't fix the problem and we had to listen to the drip over the door for those nights. Thank goodness for air plugs. Having come from the Baleka at half the cost I was disappointed in this hotel. On a good note Front of house staff very friendly.
Stayed 5 nights in Apr 2019
Response from Puri Raja Hotel - Legian on 8 Jun 2019
Dear Sir, Thank you for sharing your stay experience we are very much concern and thankful regarding your kind feedback and we keep manage our best to improve our services to meet our guest’s expectation for an enjoyable stay with us here We are looking forward to welcoming you back to Puri Raja Hotel - Legian In the nearest future Best Regards