I was in the first floor and the larger curtains didn’t shut. I could see gout, which means you could see in. The remitw was broken. The guide/menu button didn’t work and the sleep button didn’t work. I had to request a blow dryer although one was supposed to be in my room and I had to call back bc it took more than 30 min for a blow dryer to be brought to my room. The bar served me a glass of wine from a bottle that tasted like it had been open for weeks. He did pour another and only charged for the one, which I appreciated.