Beautiful property and gardens . Very good breakfast and nice sports bar.
They had several hot tubs but only 1 was hot ,the others were only warm or cold .
The breakfast, staff and room were perfect. We visited this place to celebrate our anniversary, however, the pool bar and spa were closed because the hotel has IRS issues. We had to buy drinks and snacks outside the hotel because anywhere near the pools or the jacuzzis was no one near taking orders.
Staff was extremely helpful from helping with parking to transporting the luggage. In walkable distance from most shops and some great food spots. The sports bar attached to the hotel was also nice. Room was clean breakfast was great, would book again!
Our overall stay was great, but the only downside was we did not get the bed that we requested. We understand it says that its not guaranteed, but we made the reservation months in advance and if its not guaranteed why reserve a specific room?
The area around the hotel was very quaint. There were many different dining options, bonus was the souvenir shop down the road! Pick up for our activities was great due to the hotels prime location. It was minutes from many different activities. We would definitely stay here again when we visit La Fortuna.
Melissa
6/10 พอใช้
Paul
เดินทางกับคู่รัก
17 ก.พ. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
It is an incredibly average place. Our room number was 807 and it was on the 3rd floor. It was relatively inexpensive and close to town but I would never go back. Just nothing to recommend. Not a place I will remember.
Great pool area and good priced food and drinks at the swim up bar!
The staff all around the hotel and in the restaurant were so kind and helpful, truly the best!
James
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
8/10 ดี
Marceline, Stone Mountain
เดินทางเป็นกลุ่ม
12 ก.พ. 2024
ชื่นชอบ: ความสะอาด
Unique- nothing I saw
An available microwave on the floor would make a big difference or an electric kettle.
It was an ok place to stay.
Comfortable typical U S style hotel. Lots of big bus tours. Breakfast has great selection and staff handle large breakfast crowds well. Nice private balconies and view of volcano. Serenading toucans in morning and evening.
The heating and air conditioner in my room was not working properly the filters in the unit were clogged and the engineer replaced them on day 3 of my stay
No instructions on how to use ac remote or television remote
No room service
No additional info about hotel in room
Television reception terrible grainy fuzzy
No info about dinner menu same as lunch at 5:30 pm
No currency exchange
I loved this stay while in La Fortuna! Hotel staff were very helpful and kind. I always felt safe. Very clean, the rooms are very nice ones too. The grounds are pretty! I would recommend this hotel
Probably one of the nicer places I have stayed for the price range. The breakfast buffet every morning was really good and was included in our stay. There are 8 pools to swim in with varying temps that were all clean and nice and nested around different areas in the pool area. I am always a bif fan of a swim-up bar as well. The rooms were clean and the beds were very comfortable. the only downside is the walls are a bit thin. We could clearly hear the TV for the one next to us and the people above us as they walked around.
Amazing stay! The staff is so kind so helpful and generous. Our room was the junior suite and it was luxurious. The upstairs sports bar had the best staff . Only thing was the pool bartender was so overworked and busy we had to wait a little for drinks and got hot tub wasn’t too hot. But really no big deal compared to how amazing everything else was.breakfast was delicious and We walked to downtown for dinners(very close to everything). Restaurants nearby were amazing as well. All the yours picked us up right at hotel as well and hotel helped plan all tours. We will definitely be coming back again!
My dad and I stayed here for one night and it was great.
I wish the snack area was open but for some reason it was blocked off.
I don’t know if I would stay here for a long period of time but fo