Outdoor pool, open 9:30 AM to 4:30 PM, pool loungers

Reviews of Hotel Villa Fraulo

4 out of 5
Hotel Villa Fraulo
Via San Giovanni Del Toro 18, Ravello

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 243 reviews" "
Rating 8 - Good. 65 out of 243 reviews" "
Rating 6 - Okay. 19 out of 243 reviews" "
Rating 4 - Poor. 7 out of 243 reviews" "
Rating 2 - Terrible. 6 out of 243 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vaidehi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel I have ever stayed at. Everything about it was just perfection. Everyone who worked there was extremely warm and welcoming. Highly recommend this hotel if you are going to Amalfi!

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gail

Liked: Staff & service, property conditions & facilities
Fantastic experience!
Stayed 1 night in Dec 2023

10/10 Excellent

Siang Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst ever stay
Awful. Tired property. Room looked like a 1950’s retirement home, smelly, air conditioning didnt work, big road noise. Hotel tried to charge me twice for same room but I spotted due to bank notifications and was refunded. Ended up disliking it so much we changed to another hotel which was awesome
Stayed 5 nights in Aug 2023

10/10 Excellent

Daniella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was the HIGHLIGHT of our trip. My husband and I went to Italy for 2 and a half week for our honeymoon and we stayed here for 5 of those nights. We wish we stayed here for longer. It was literally perfect. The one drawback I had was the pool was always freezing so no one was really in it ever. Other than that, the views are stunning, it is super close to the bus stop, super close from the main square, close to amazing dinner options and the friendliest staff we had all trip. We will definitely be returning here in the future!
Stayed 5 nights in Aug 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Ravello with great views. Staff were amazing and accommodating.
Stayed 1 night in Aug 2023

10/10 Excellent

Jerome, Fairview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jul 2023

8/10 Good

Vince, Oshawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had suite 201 and it was loud from the street noise and bathroom had small amount of mold on the walls and Silicone in the shower had mold as well, water from shower ran across bathroom floor, had to clean it up. for 1 night stay price was good and comfortable, would have complained if longer.
Stayed 1 night in Jul 2023

10/10 Excellent

Gunwinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Matteo, Victor and Claudia in particular great service to welcome and look after my family. Highly recommended! Pool is a great spot in the sun with awesome view!
Stayed 3 nights in Jul 2023

10/10 Excellent

michael

Liked: Staff & service
Peaceful
Great location, beautiful views, very walkable
Stayed 1 night in Jul 2023
Response from Omartiell on 9 Jul 2023
Many thanks, Mister Michael,We look forward to welcoming you to offer you an ever more comfortable stay.Best regardsLawyer Matteo Di Lieto CEOW

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location . Peaceful . Very welcoming staff
Stayed 3 nights in Jul 2023
Response from Omartiell on 8 Jul 2023
Good night, we thank our guest and we are committed to always do better.Best regardsLawyer Matteo Di Lieto CEO HOTEL VILLA FRAULO

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best customer service team in all that I have stayed at through my years of travel. Great room, the view and just the staff makes one feel we are all family. Must stay in Hotel Fraulo when in Ravelo.
Stayed 2 nights in Jun 2023
Response from Omartiell on 8 Jul 2023
Good night, Thank you Mrs Marjoire,We hope to do better and better and we look forward to seeing you soon.Best regardsLawyer Matteo Di Lieto CEO VILLA FRAULO

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because it had air conditioning. Owners refused to turn it on. Told us to open windows on noisy, noisy street. No screens. Otherwise lovely
Stayed 3 nights in May 2023
Response from Omartielll on 8 Jul 2023
Good evening.Good evening.It is not true, as the guest writes, that the CEO, i.e. the writer, lawyer Matteo Di Lieto, refused to open the air conditioning.In Italy, by law, it is not possible to lower the temperature beyond 25 degrees, otherwise you incur very heavy pecuniary penalties, and more.Surely the customer was asking for things that can't be done, for any reason.The Company tries to satisfy the customers in all their desires, but cannot break the Law.Best regardsLawyer Matteo Di Lieto CEO Hotel Villa FrauloI

10/10 Excellent

Parker

Stayed 3 nights in May 2023
Response from Omartiell on 8 Jul 2023
Thank you very much.We look forward to seeing you again soon.Best regardsLawyer Matteo Di Lieto CEO

10/10 Excellent

Timothy

Stayed 1 night in Apr 2023

6/10 Okay

Justine

Travelled with partner
Disliked: Amenities
Slightly run down and a bit overrated. Overall mediocre.
Stayed 3 nights in Sep 2022

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was so kind and nice.
Stayed 2 nights in Sep 2022

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super accommodating.
Stayed 2 nights in Sep 2022

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views
Stunning Views from the breakfast terrace
Stayed 2 nights in Sep 2022

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. The views, rooms, facilities, location and ambiance.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sangy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia made our whole stay enjoyable! We will definitely be visiting again.
Stayed 3 nights in Jun 2022

10/10 Excellent

Erin, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly. Excellent location. Perfect place for a family Vacation!
Stayed 2 nights in Jun 2022

6/10 Okay

Rima

Stayed 2 nights in May 2022

10/10 Excellent

Shivali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property manager Luigi went above and beyond to make the stay comfortable and memorable. He was always prompt to pick up the phone, and assisted us with restaurant reservations and other things to do in the area. The property itself was nice. The room was spacious, and it had a balcony which we enjoyed.
Stayed 2 nights in Sep 2021

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent (near both the bus station and the main square. The staff was excellent. Our room was clean. The breakfast was very nice. Everything about this place was excellent. Nothing bad to say.
Stayed 5 nights in Sep 2021

10/10 Excellent

BORIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property that has stunning views over the Amalfi coast. It's located in the centre of Ravello, on a quiet pedestrianized street, with a second entrance on a main roadway, which makes it easier for checking in and out. The rooms are large, have air conditioning and were spotless. The breakfast was delicious and I had lunch and dinner during my stay, all were very good. Highly recommend this property and would stay here again.
Stayed 2 nights in Aug 2021

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Per Jarle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Kambiz, Capri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful and have stunning view Wifi was bad
Stayed 4 nights in Sep 2019

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The server at the restaurant was great. His name was Ivan!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The female staff was very helpful... went out of their way to accommodate us, such us suggestions restaurants, making transportation accommodations. Making reservations etc. on the other hand the man, were rude and pretending not to understand us in order not to help us
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great staff, amazing breakfast with view. I was very disappointed that our "sea view" room was on the ground level and mostly overlooking a noisy street, with the sea in the distance.
Stayed 2 nights in Aug 2019
Response from linda on 12 Aug 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view were amazing! Awesome town. Very relaxing place to be ! Can’t wait to go back !
Stayed 1 night in Jul 2019

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location
We loved this hotel. We had a great room with incredible views. Only downside was you had to pay €25 per day for parking.
Stayed 2 nights in Jul 2019

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredibly clean . The staff were beyond helpful and were extremely welcoming
Stayed 3 nights in Jun 2019

10/10 Excellent

samy, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in ravello
Perfect location to center of town, romantic, great breakfast, great balcony and ocean view. Room 404 ,
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly warm staff, clean . Very nosy at the front of the hotel so a avoid the rooms.
Stayed 5 nights in Jun 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is lovely and we stayed in a fabulous room on the 8th floor. An amazing view lovely staff and a great location and we will return. However on the first night we stayed in a room on the first floor. We had to move as the ‘view ‘ was across a busy road and parked cars. The cooked breakfast was uninspiring .
Stayed 3 nights in May 2019

2/10 Terrible

Alvin , England

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experience
We stayed at Hotel Fraulo for our wedding in September 2017 and had a post wedding barbeque there. The food was cold, really bad quality and the service was awful. The staff were extremely unhelpful. We paid £600 a night for a suite room, which was small and not well stocked. There was no hairdryer or iron in the room and the staff were not accommodating. When we complained, there was no one available to speak to us. Extremely disappointed.
Stayed 2 nights in Sep 2017

8/10 Good

Lucy, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great views
The whole experience was pleasant. The staff are absolutely lovely, and super helpful. In particular the porter made us feel as though we were royalty. The room we had originally booked was very mediocre, and was on ground level, which although still had sea views it was very noisy when you opened the balcony doors. We were offered an upgrade for only 50 euros more and it was a much larger room with an incredible bathroom, offering all the amenities you would possibly desire. Including robes and slippers. Unfortunately the weather wasn’t great, therefore we were unable to make use of the infinity pool. Howver when we did look at it it didn’t seem very clean and the spa facilities seem to be out of use ? (Sauna and steam room) Location wise it was perfect. Overall the hotel was reallly nice, I think it just needed a few touch ups to really get to the ‘luxurious’ mark.
Stayed 1 night in Oct 2017

10/10 Excellent

Lotti, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinarily friendly staff
Loved it!
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017