This was our worst hotel stay in my entire life! Hotels.Com should remove this property from its listings and van from ever listing with them again in order not to discredit its own reputation! Never in my life have I seen a place as filthy and unsanitary as this. They must get inspected! This establishment should not be allowed to operate for sanitary reasons! The first room we were put into smelled like a morgue, the toilet was unapproachable - filthy, moldy and cracked, the bathtub was filthy beyond any comprehension and cracked, same applies to the sink. The chair was simply untouchable. The beds were made, but revealed a horrible surprise - the linens were not changed from previous guests had pubic hair, hair, eyelashes, dirt and there were mice droppings under the pillows. Room was ice cold. We were out within few minutes, back to reception stating that the room was not acceptable. We would have left and asked for a full refund, but it was late and we had to get up very early for a ski race at Blue mountain, so had no other option but to stay. We were put in the handicapped room next to the reception, which was much cleaner. The bedding was still very iffy so we slept in our clothes. The hearting system had to options to blast heat or to be off - so the room was hot as a sauna as a result. When we search for hotel our filter was set for breakfast to be included - that was a deal breaker for us. Off coarse there was absolutely no breakfast offered of any kind. Stay away!