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Reviews of Americas Best Value Inn Edenton

2 out of 5
Americas Best Value Inn Edenton
501 Virginia Rd, Us-17 Bypass & Rt.32 Exit#227, Edenton, NC

Reviews

6.0
Rating 10 - Excellent. 42 out of 301 reviews" "
Rating 8 - Good. 72 out of 301 reviews" "
Rating 6 - Okay. 71 out of 301 reviews" "
Rating 4 - Poor. 55 out of 301 reviews" "
Rating 2 - Terrible. 61 out of 301 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, excellent water pressure for the shower
Stayed 2 nights in Apr 2024
Response from gp on 15 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you found our rooms to be exceptionally clean and enjoyed the strong water pressure in the shower. Providing a comfortable and refreshing stay for our guests is always our top priority. We appreciate your business and hope to welcome you back again soon for another enjoyable experience.

6/10 Okay

karen, charlotte

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room ok customer service was accommodating and helpful
Stayed 2 nights in Mar 2024
Response from hp on 7 Apr 2024
Thank you for taking the time to leave us a review! We're pleased to hear that you found your room satisfactory and that our customer service team was accommodating and helpful during your stay. Providing excellent service to our guests is a top priority for us, and we're glad to know that we met your expectations in this regard. If there's anything else we can do to improve your experience or if you have any additional feedback to share, please feel free to reach out to us. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future. Thank you for choosing our motel!

10/10 Excellent

Deborah

Excellent customer service
Stayed 1 night in Mar 2024
Response from hp on 4 Apr 2024
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities.

6/10 Okay

Johnnie

Liked: Staff & service
Great staff
Stayed 1 night in Feb 2024
Response from hp on 18 Feb 2024
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

6/10 Okay

Mark

Stayed 1 night in Jan 2024
Response from hp on 4 Feb 2024
Thank you very much for taking the time to write a review of your stay.

6/10 Okay

Jinghai, Ringoes

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hp on 23 Jan 2024
Thank you for taking the time to submit your survey on behalf of our property.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hp on 23 Jan 2024
Thank you for taking the time to submit your survey on behalf of our property.

6/10 Okay

William

Stayed 1 night in Dec 2023
Response from hp on 23 Jan 2024
Thank you for taking the time to submit your survey on behalf of our property.

6/10 Okay

Marsha

Stayed 1 night in Nov 2023
Response from gp on 23 Jan 2024
Thank you for taking the time to submit your survey on behalf of our property.

2/10 Terrible

Leslee

Stayed 2 nights in Oct 2023
Response from hp on 6 Nov 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

6/10 Okay

MELVIN, ROCKY POINT

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I just needed a place to sleep for the night I got there about 10pm and left at 6:30am. It served the purpose but it was definitely a old run down place. The desk person was very nice and check in and out was simple. Breakfast left a lot to be desired but hey for less than $100 a nite you can’t expect to much
Response from hp on 30 Oct 2023
Thank you for taking the time to submit your survey. We look forward to your return,

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beds were comfy and the bathroom was clean. It was a good deal for the price.
Stayed 1 night in Oct 2023
Response from hp on 30 Oct 2023
Thank you for taking the time out to submit your survey. We appreciate your kind words and look forward to your return.

10/10 Excellent

Reinaldo

Stayed 1 night in Oct 2023
Response from hp on 4 Dec 2023
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the bestpossible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing.We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service andthe best of amenities.

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty is an understatement for this location.
The location is obviously old but it doesn’t need to so nasty. We had to wear socks at all times to include in the shower. Terribly nasty, we will never return.
Stayed 1 night in Oct 2023
Response from h on 16 Oct 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

6/10 Okay

Jennie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience.
We arrived on 09/01/23. Found that our unit had no hot water in the sink, but hot water in the shower. On Saturday morning we went for the continental breakfast at 7:30am and everything was gone. And no one seemed to want to replenish. When I talked with the girl at front desk, she was so lazy, and uncaring. We will not be returning to this hotel.
Stayed 3 nights in Sep 2023
Response from gp on 7 Sep 2023
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value yourinput and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize forthe issues you had during your stay. We strive to exceed the expectations of every guest who stays with us, andregretfully in your case, we failed to meet that criteria. Your willingness to share your thoughts with us is genuinelyappreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, OK.
Overall, the room was clean. The seat to add height to the toilet bowl needed to be better cleaned (provision in a handicapped room)
Stayed 3 nights in Aug 2023
Response from hp on 30 Aug 2023
Thank you for taking the time to submit your survey. We are pleased to know you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2023
Response from g on 23 Aug 2023
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

2/10 Terrible

TaNisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from g on 23 Aug 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open
Stayed 1 night in Jul 2023
Response from g on 1 Aug 2023
Thank you for taking the time to submit your survey. We look forward to your return,

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Very nice and helpful staff. Room was clean and welcoming!! The prices are amazing. I truly wasn’t expecting it to be nice due to the price!! Definitely my new place to stay when I go visit my daughter!!
Stayed 1 night in Jul 2023
Response from g on 27 Jul 2023
Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests. Each survey we receive is reviewed and shared with every associate in an effort to improve the service and accommodations that we provide our guests. We all hope you will choose to stay with us should you visit the area again.

4/10 Poor

Anna

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I actually stayed in Albemarle NC not Edenton.
Stayed 2 nights in Jul 2023
Response from hp on 26 Jul 2023
You post reviews in Edenton so can you please delete this comment

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I should have requested a downstairs room when making the reservation. My mom is handicapped and it was difficult getting her up and down to/from the 2nd floor.
Stayed 1 night in Jul 2023
Response from hp on 22 Jul 2023
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

4/10 Poor

Donald

Noisy, messy neighbors No real breakfast Worn out furnishings Room smelled like mold and stale smoke
Stayed 1 night in Jul 2023
Response from Hp on 19 Jul 2023
Thank you for completing our survey. On behalf of our team, I am sincerely sorry to hear about your disappointment during your stay. Your comments have been reviewed with our staff to ensure this does not happen again. We hope you will give us another chance to provide you with a superb stay.

2/10 Terrible

Peta-Gaye

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from gp on 5 Jul 2023
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the issues you had during your stay. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case, we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated.

4/10 Poor

Debra

Disliked: Staff & service, property conditions & facilities
Breakfast was terrible.
Stayed 2 nights in Jun 2023
Response from g on 24 Jun 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. and we provide continental breakfast so we have dry breakfast.

10/10 Excellent

Kathleen

Stayed 1 night in Jun 2023
Response from g on 16 Jul 2023
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day

10/10 Excellent

Jimmy

Stayed 1 night in Jun 2023
Response from hp on 5 Jul 2023
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

8/10 Good

Kendra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice BUT this hotel does not live up to name (Americas Best). It is in need of a renovation. For the amount paid it did not have the value.
Stayed 1 night in May 2023
Response from hp on 30 May 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

8/10 Good

DAN

Liked: Cleanliness, staff & service, amenities
Outdated old room. Needs repairs.
Stayed 2 nights in May 2023
Response from gp on 22 May 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

2/10 Terrible

Tracy

Disliked: Cleanliness, property conditions & facilities
The property looks descent outside but inside is a different appearance. The staff gave us a room with paint peeling off the wall. The carpet was wet and mold on the walls. Why would you place someone in a room like this? The staff did change our room. Still was not great, but better.
Stayed 1 night in May 2023
Response from hp on 11 May 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service
The area, landscape and lodge are very neat and make it pleasant for a walk. The staff are extremly kind. Even though later finding out the associate was indeed struggling inside... yet she maintained her proffessional composier. Even when i ran into a problem with my room she was really kind about it.
Stayed 2 nights in May 2023
Response from hp on 11 May 2023
Thank you for taking the time to submit your survey. We look forward to your return,

4/10 Poor

NANCY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos on internet both from the "Inn" itself and through Expedia were misrepresenting. The conditions of the room were poor. The mattress was POOR, towels were threadbare, condition of the room very poor - peeling paint, patched walls, mini refrigerator barely working, sheets threadbare.
Stayed 2 nights in Apr 2023
Response from gp on 20 Apr 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

10/10 Excellent

Rose, Winthrop

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Old and tired. It was cheap, but room and bed comfortable. Staff friendly. Breakfast very poor
Stayed 1 night in Apr 2023
Response from hp on 20 Apr 2023
Thank you for taking the time to submit your survey. We are pleased to know you enjoyed your stay. We look forward to your return.

2/10 Terrible

Patricia

Disliked: Amenities, property conditions & facilities
I liked the young man who checked me in. Everything else was terrible. Dirty tub and roaches everywhere. Never again
Stayed 1 night in Apr 2023
Response from gp on 11 Apr 2023
Thank you for submitting your survey. We do apologize for not meeting your expectations during your stay.

10/10 Excellent

Steven

Stayed 1 night in Mar 2023
Response from gp on 11 Apr 2023
Thank you for taking the time to submit your survey on behalf of our property. We are pleased to know we've exceeded your expectations during your stay. We hope to see you again soon

4/10 Poor

Wanda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very sketchy place
Stayed 1 night in Mar 2023
Response from gp on 23 Mar 2023
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Stayed 2 nights in Feb 2023
Response from h on 15 Feb 2023
Thank you for submitting your survey. We do apologize for not meeting your expectations during your stay.

8/10 Good

Rudolph

Stayed 3 nights in Feb 2023
Response from gp on 11 Apr 2023
Thank you for taking the time to submit your survey on behalf of our property. We are pleased to know we've exceeded your expectations during your stay. We hope to see you again soon

2/10 Terrible

Rodney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedbugs
Rented room #118 Carpet was filthy, and the bed had bedbugs, also smelled bad. Been here a lot of times before and never had a problem. Also someone was trying to come in at around 12:30 A M. Got scared didn’t have my gun. Never will go back. Don’t rent room #118
Stayed 1 night in Dec 2022
Response from gp on 12 Dec 2022
Thank you for submitting your survey. We do apologize for not meeting your expectations during your stay.

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Sep 2022
Response from h on 14 Oct 2022
Thank you for taking the time to submit your survey on behalf of our property. We are pleased to know we've exceeded your expectations during your stay. We hope to see you again soon

10/10 Excellent

willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Smith on 17 Aug 2022
Thank you for your awesome survey on behalf of our hotel. We work hard to maintain a clean property for our guests to enjoy. We hope to see you soon.

8/10 Good

Sonya

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location. It was nearby food places, grocery store, drug store and shopping areas. Guests services displayed excellent customer service. The beds were comfortable and the room was very clean. I would recommend this hotel to others.
Stayed 1 night in Aug 2022
Response from Smith on 17 Aug 2022
We are delighted you enjoyed your stay! We look forward to you return!

4/10 Poor

Harold

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was not satisfactory. We had to kill lots of flies to be able to sleep. The plaster was falling off the ceiling. The room was hot when we got there, but the AC worked very good. There was no breakfast bar as the cafeteria was closed and they did not give us a voucher for food. The office did not open on time.
Stayed 2 nights in Aug 2022
Response from S on 17 Aug 2022
Thank you for taking the time to submit a review. We apologize for falling short of your expectations. The hotel has been notified of the troubles you experienced during your stay in order to make positive adjustments going forward.

2/10 Terrible

Abdelmounaim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got charged twice while I stayed one night
Stayed 1 night in Aug 2022
Response from Smith on 15 Aug 2022
We would like to apologize for the experience you encountered while staying on our property. We are working together with staff to ensure these issues are resolved promptly.

10/10 Excellent

Jahirie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2022
Response from SMITH on 11 Aug 2022
Thank you for taking the time to submit your survey. We are pleased to know you enjoyed your stay. We look forward to your return.

8/10 Good

Heather

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good. They are currently in the middle of a remodel so things aren't as great as they could be. Due to renovations, the continental breakfast is closed. This is one of the reasons we booked at this particular hotel.
Stayed 2 nights in Aug 2022
Response from Smith on 9 Aug 2022
Thank you for taking the time to submit your survey on behalf of our property. We are pleased to know we've exceeded your expectations during your stay. We hope to see you again soon

10/10 Excellent

ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay close to the water! New mattresses are comfy! Older but clean! Plenty of parking and hook ups for boats!
Stayed 1 night in Aug 2022
Response from Smith on 8 Aug 2022
Thank you for taking the time to submit your survey. We are pleased to know you enjoyed your stay. We look forward to your return.

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly front desk staff
Stayed 1 night in Jul 2022
Response from hp on 8 Aug 2022
Thank you for taking the time to submit your survey. We look forward to your return,

8/10 Good

Artimesia

Stayed 5 nights in Jul 2022

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. All of them were helpful and understanding of our particular needs. Being two grandmother's traveling with a toddler we were a challenging group. The front desk staff were the best I've encountered since covid began. Thank you all for making our stay great.
Stayed 1 night in Jul 2022
Response from Smith on 25 Jul 2022
Thank you for taking the time to submit your survey. We are pleased to know you enjoyed your stay. We look forward to your return.