Last Minute booking. Just staying for good night sleep. Driving from South of France and had long drive. Going back to UK early morning getaway. Unfortunately the room I was given, had a very bad smell. I didn’t think too much of it at first. It is a budget hotel. Thinking it just must be stuffy and opened windows. Told the person at reception. Did not cause too much of a fuss about it. I went into the main town to have dinner. Came back to the room. The smell had not gone away. So I tried call the reception. No one answered or was available. Very concerned so I had a chat with Hotels.com to try to get hold of someone as well. Even they had no joy. Smell unbearable, at one point I was thinking of going to sleep in my vehicle. Then I decided to locate the smell was coming from. I am not totally sure, but smell was mainly coming from bed / linen and carpets. So I ended up using my own sleeping bag and used my own pillow. Lucky I had gone camping before staying at this hotel. No one was that concerned at the hotel. Any complaints, I have call a number. To me that is bad service. When someone in front of you cannot help in anyway. I will not be staying at this chain of Hotel again. The previous night I stayed in another budget hotel called Hotel Kyriad Nord near Valence. It was exceptional clean. Staff both shifts gave excellent customer service.
If you are desperate to stay in this hotel, check your room first. Otherwise don’t risk it in my opinion.