Reception

Reviews of Hotel Lousberg

3 out of 5
Hotel Lousberg
Saarstr.108, Aachen, NW

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 163 reviews" "
Rating 8 - Good. 88 out of 163 reviews" "
Rating 6 - Okay. 24 out of 163 reviews" "
Rating 4 - Poor. 0 out of 163 reviews" "
Rating 2 - Terrible. 2 out of 163 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Hotel in a good position and despite being close to a busy road there is no noise thanks to excellent double glazing. Very welcoming, comfortable bed in a room which was just big enough. Excellent choice for the Continental breakfast. Would happily stay again.
Stayed 4 nights in Jul 2023

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Property was close to beautiful park but not close to major sights or train station. Price to value ok

8/10 Good

Rebecca

Stayed 7 nights in Jun 2023

8/10 Good

Sherry, Black Diamond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and a reasonable size. We found the pillows were too soft and only one per bed. Overall it was good.
Stayed 1 night in May 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and in a safe neighborhood. Great staff. Will stay there again. Highly recommend this hotel if your looking for a quiet place to stay.
Stayed 4 nights in Aug 2022

10/10 Excellent

Gordon P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. The staff were friendly and helpful.
Stayed 2 nights in Aug 2022

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Hironori

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
アクセスの良いホテル
コングレスまで歩いていけるのが利点。 街の中心までも徒歩圏内。
Stayed 2 nights in Oct 2021

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel for our nights stay over. Great comfortable bed and all perfect.
Stayed 1 night in Sep 2020
Response from Inge Nelissen on 8 Sep 2020
Thank you dear Howard. Maybe see u again. Kind regards inge Nelissen

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness
Good location. A bit dated and the room was very small. Annoying to have to use internet voucher's rather than just having a single username and password
Stayed 3 nights in Dec 2019

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
no AC
Each room has an individual AC unit, but these do not cool very well (possibly not at all). If you are going to be in Aachen when the weather is hot (as I was), be aware that the hotel will be quite warm.
Stayed 7 nights in Jun 2019
Response from Inge Nelissen on 3 Jul 2019
Dear Andrew, thank you for your words. There was a Problem with gas in our unit and they had no time to fix it in your stay. The Airconditioning is working again. I am sorry that it was hot. I wish you a nice day. Kind regards Inge Nelissen

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Kind staff,perfect location, noisy, too warm room
Staff was very kind and the location is perfect. But the air conditioner doesn’t work well at over 30degree outside. Because of the location the noise of the traffic is a little annoying.
Stayed 3 nights in Jun 2019
Response from Inge Nelissen on 3 Jul 2019
The Airconditioning is fixt after a few days, we needed to wait for the technic People.... We also have Rooms to the back if guests ask that. the Windows are very good isolatet when they are closed. Sorry that there where Problems wit cooling the room.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lousberg
Location was great. Hotel was very clean and very comfortable. Great breakfast. Highly recommended.
Stayed 4 nights in May 2019

8/10 Good

SPR, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice breakfast, and helpful staff. Property is within 5 minutes of most of the attractions in Aachen.
Stayed 4 nights in May 2019

10/10 Excellent

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation
Very good location, friendly and helpful staff and good rooms.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They gave me the room with strong smell of smoke. It was impossible to stay, they didn't change the room, so I had to find another accomodation in the neighborhood.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Friendly and helpful staff. 10 minute walk to city center.
Stayed 1 night in Nov 2018

8/10 Good

Nicholas, Ohio

Liked: Staff & service
Ok----3*
Ok

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Practical little gem
Small but practical and clean room. Five minute walk to city center.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice breakfbreak easy walk down to the city center
Enjoyed the Christmas market and parks near the hotel. Parked in a TINY but very convenient garage at the hotel. The staff were friendly and very helpful. I will return

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Not Provided, Camrose,Alberta,canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The staff was helpful. Breakfast was well done.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, safe, but a little expensive.
The hotel was overall very simple but very good. Also great breakfast. I learned it was recently renovated and indeed the installations were clean and comfortable. Service staff was very nice but I regret the fact I was not able to get the wireless internet connection to work which is not acceptable when you are travelling on business. The hotel was also a little expansive, I think, if you compare with other hotels in Aachen and other cities in the north part of Germany.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smiley
Great breakfast with fresh squeezed orange juice and a Cappuccino with a smiley. Single room is not big, but clean and comfortable. Service is great.

8/10 Good

Elizabeth, Dorking, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!
Although on a main road, the location of this hotel was very convenient and easy to find, with just a short walk to the centre of town. We did not have breakfast here so cannot judge this aspect but would highly recommend the choice of breakfast sitting outside at the Elisenbrunnen restaurant close to the spa. Back to the hotel - very modern bathroom, good shower. Our room was small but this was to be expected, given its location. Friendly and helpful staff. No issues at all. One other tip for eating out in Aacehn - the Haus am See by the lake in the woods, slightly out of town. Beautiful spot to sit and enjoy some good food and friendly service.

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Good hotel, great situation.
Short walk from old town with cathedral etc, and even relatively short to sports stadia on outskirts. Small single rooms, but good bathrooms. Wifi patchy to get onto.

8/10 Good

Nancy, Cologne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay again
Lousberg was a good choice for our family visiting Aachen. It's walkable distance from the center (10-12 minutes to Markt) though the downside is that parking wasn't easy. We used the hotel's garage which was about a block away. The hotel staff we met were very friendly. Our rooms were on the small side, but perfectly comfortable. There was a bit of traffic noise but not disruptive. Nice breakfast variety and service. We would stay again.

10/10 Excellent

Denise, Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chio festival
Great place to stay,very helpful staff.

8/10 Good

Harris, Yonkers, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable, clean and safe
Good, basic hotel about a 15 minute walk straight into the old city. Room was clean and functional. Because the old city is so restricted most hotels are a 5-15 minute walk to town. Excellent if driving because parking is available on the street (with payment, of course). Wireless was a bit sketchy. Staff was helpful. Several small grocery stores nearby.

6/10 Okay

Verified traveller

Liked: Cleanliness
A good hotel with reasonable price
It was a good stay.

8/10 Good

Daniel, Zurich

Liked: Cleanliness, property conditions & facilities
Great for CHIO
Small rooms but convenient if going to the Equestrian Festival - only a few blocks away.

10/10 Excellent

Hank, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints about this hotel
I booked my stay in Aachen late and this was the only hotel available that was (i) affordable and (ii) within a ten minute walk to the cathedral. Since it was the "last available hotel", I was concerned there was something wrong. But everything was fine ... the room was clean and comfortable & the front desk staff was great. That said, the location could have been better: there weren't many restaurants nearby, and it was a trek from the train station.

8/10 Good

Achim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel und sehr freundliche Mitarbeiter!
Stayed 1 night in Feb 2024

8/10 Good

Nina

Stayed 2 nights in Dec 2023

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Merveille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel dans une zone calme avec chambre propre. Personnel agréable. Le centre-ville se trouve à moins de 15 min à pieds.
Stayed 2 nights in Dec 2023

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Das Zimmer war sehr hellhörig. Egal ob Dusch- & Wasserlaufgeräusche, als auch Stimmen und Musik aus dem Nachbarhaus.
Stayed 2 nights in Dec 2023

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel mit einer guten Lage. Zwei Kleinigkeiten haben mich dennoch gestört: - Bei dem ersten Zimmer, dass mir zugewiesen wurde funktionierte das Licht nicht, es wurde mir jedoch vom Empfang sofort ein anderes Zimmer zugewiesen, was voll in Ordnung war. - im Frühstücksraum lief an der Wand immer ein Fernseher mit Popmusik Videos auf lautlos. Das ist etwas ablenkend. Aus meiner Sicht wäre es schöner, wenigstens während des Frühstücks diesen auszuschalten, da dies eine Art Aufmerksamkeits Räuber darstellt.
Stayed 2 nights in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Erstmals in diesem Hotel in Aachen, im Douglas Adams Gedenkzimmer. Das Einzelzimmer war recht klein aber brauchbar, das Bad recht neu.
Stayed 2 nights in Nov 2023

8/10 Good

Heike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer und auch das Bad sind relativ klein, aber ausreichend. Da das Hotel direkt an der Straße liegt, ist es etwas laut, dafür aber zentral gelegen. Wir haben die eher weichen Matratzen als sehr angenehm empfunden. Das Personal ist sehr freundlich. Das Zimmer war sauber. Das Frühstücksbuffet mit frisch gepresstem Orangensaft war sehr gut und ist zu empfehlen!
Stayed 1 night in Oct 2023

6/10 Okay

Alexandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Im Prinzip waren wir zufrieden mit der Unterkunft. Wir brauchten ein Hotel in der Nähe der Wohnung unseres Sohnes, da wir beim Umzug geholfen haben. Und die Wahl fiel auf dieses Weil ein Park direkt vorm Hotel beginnt, was mit Hund praktisch ist. Der Check in und auch der Check out lief reibungslos und sehr freundlich. Das waren die positiven Punkte. Als negativ empfanden wir die Größe der Zimmer, gerade mit Hund, das war echt grenzwertig. Man konnte sich nirgends richtig bewegen. Auch der Schreibtisch konnte nicht genutzt werden, da dort der Fernseher stand. Vermutlich weil es ein Hundezimmer war, waren die Tapeten und der Teppich nicht mehr im besten Zustand, aber grundsätzlich war alles sauber, was ja das wichtigste ist. Die Klimaanlage ist ein Albtraum, wenn sie länger als 30 Minuten an ist, wird das Zimmer zum Gefrierschrank und mit offenem Fenster schlafen ist aufgrund der Straße auch nicht möglich, so bleibt einem nur übrig, wenn man nassgeschwitzt wach wird, kurz die Klimaanlage anzumachen um dann eventuell weiterschlafen zu können. Ich würde dieses Hotel so nicht mehr buchen, da für mich das Preis/Leistungsverhältnis mit 100 € pro Nacht ohne Frühstück absolut nicht passt, da habe ich schon in deutlich besseren Hotels geschlafen. Aber trotzdem war es für unsere Situation die vermutlich beste Lösung
Stayed 2 nights in Oct 2023

8/10 Good

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok bis auf parken
Stayed 1 night in Oct 2023

6/10 Okay

Eeva-Riitta

Stayed 1 night in Sep 2023

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ganz tolles Frühstück !
Stayed 1 night in Aug 2023

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Sehr netter Empfang. Gleich viele Tipps was man unternehmen kann. Saubere Zimmer. Zentrale Lage Gerne wieder. Fairer Preis
Stayed 3 nights in Jul 2023