Front of property – evening/night

Reviews of Ledgestone Hotel

3 out of 5
Ledgestone Hotel
107 North Fair Avenue, Yakima, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 54 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 16 out of 1004 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Travelled with group
Liked: Amenities
Very nice clean rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very nice, just highly impersonal.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer suites with a bedroom separate from the kitchen and living room. The kitchen is equipped for meal prep with a nice size refrigerator and dishes and cookware for 4.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great customer service. Good value! Not a safe place of the city. At least that was my feeling

10/10 Excellent

Simeon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, quiet, and affordable. 5 ⭐️
Stayed 9 nights in Jan 2024

10/10 Excellent

Caryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are currently doing a refresh, painting and the like, but it still was business as usual without any interruptions. The staff made it feel more like a family run environment with their helpful hands-on ways.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I love all of the space. I wish there was a luggage rack, or something in the bedroom or bathroom to set my suitcase on.
Stayed 1 night in Feb 2024
Response from Shaelynn M on 8 Feb 2024
Hello Cynthia,We are delighted that you chose the ledgestone hotel for your stay and that you had a pleasant experience. We regret that you did not have a luggage rack in your room, but we have them available at the front desk upon request.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Everything was clean. The bed was super comfortable and the staff was so nice! We went to Bob’s for dinner and it was nice to be able to just walk back to the hotel. We will definitely stay here again.
Stayed 1 night in Jan 2024
Response from Sara Allen, GM on 16 Feb 2024
It is so great to hear you had a wonderful stay with us Michele! We love to hear you received friendly guest service and enjoyed your comfortable suite. It is very convenient to have such a great restaurant right next door to us. We most certainly look forward to welcoming you back next time!

10/10 Excellent

Veronica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband travels with an emotional support dog and the staff were accommodating to give us a room close to an outside exit door. This was our second time staying at Ledgestone Hotel in Yakima! We got a clean, comfortable 2 queen bedroom suite. The staff was kind, professional and check in/check out was easy and convenient. I recommend Ledgestone Hotel.
Stayed 1 night in Jan 2024
Response from Sara Allen, GM on 16 Feb 2024
Veronica, we truly appreciate your kind review of your recent stay with us. We love to hear about the exceptional service you received, as we strive to provide our guests with the best experience each and every day. We do look forward to welcoming you back next time! Thank you again!

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara Allen, GM on 16 Feb 2024
Thank you for the wonderful rating Leonardo! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you next time!

10/10 Excellent

AKIKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sara Allen, GM on 16 Feb 2024
Thank you for taking the time to leave us a stellar rating! We are pleased to hear you enjoyed your stay and look forward to welcoming you next time!

2/10 Terrible

DOUGLAS

Stayed 1 night in Dec 2023
Response from Sara Allen, GM on 5 Jan 2024
Thank you for the rating of your recent stay with us. We certainly would love to know how we could have done better and improved your experience. Please feel free to reach out and let us know any suggestions you may have. We hope we have the opportunity to welcome you back and make sure you have the best stay with us!

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing very clean .
Stayed 1 night in Dec 2023
Response from Sara Allen, GM on 5 Jan 2024
We appreciate you taking the time to leave us a wonderful review! We are so glad you enjoyed your stay and appreciate our attention to cleanliness. We hope to welcome you back again!

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
Thank you for the fabulous rating Melina! We are so happy you enjoyed your stay with us and look forward to welcoming you back next time!

10/10 Excellent

Ana Lia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like an apartment. It was very clean and modern. The room was really big - full kitchen, closet , living room, bathroom. Will likely stay here again.
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
Thank you for taking the time to leave us such a thoughtful review! We are so happy to hear you enjoyed the clean, modern and spacious room. We can't wait to welcome you back next time!

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
Thank you for the wonderful review Michael! We are so glad to know you enjoyed your stay with us and we look forward to welcoming you back next time. Thanks again!

10/10 Excellent

Douglas, Puyallup

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the rooms
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
Thank you, Douglas for taking the time to leave us a great rating! We are glad you had a wonderful stay with us and look forward to seeing you next time you are in Yakima. Thanks again!

10/10 Excellent

Mike

Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
Thank you, Mike for the great rating! We are thrilled you enjoyed your stay with us and we look forward to welcoming you back the next time your travels bring you this way.

10/10 Excellent

Sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
We appreciate the superb rating Sandi! We hope to welcome you back next time you are in Yakima. Thanks again!

10/10 Excellent

Jerryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here. Wonderful rooms ❤️❤️👍
Stayed 2 nights in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
We appreciate you taking the time to leave us such a lovely review! We are thrilled you love staying with us and appreciate our spacious comfortable rooms. We look forward to seeing you next time your travels bring you back to Yakima or to one of our sister properties in Billings, Elko or Vernal. Thanks again!

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
Thank you, Nick for the wonderful rating! We hope to see you back at Ledgestone Hotel Yakima soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were super happy with our stay. Very clean, friendly staff, safe and convenient location!
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
We are so grateful for the thoughtful review Jennifer! It makes our day to hear you enjoyed our friendly team, clean accommodations and convenient, safe location. We very much look forward to welcoming you all back the next your travels take you this way. Thanks again!

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 5 Jan 2024
We appreciate you taking the time to leave us a rating on your most recent stay with us. We certainly would love to know how we can improve and make your stay more enjoyable next time. We look forward to the opportunity to welcome you back and give you that amazing, comfortable and memorable stay we pride ourselves on! Please feel free to reach out any time and I will be happy to assist you with a reservation. Thank you!

10/10 Excellent

maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 4 Jan 2024
Thank you Maria for taking the time to let us know you had an enjoyable stay with us! We look forward to welcoming you next time!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sara Allen, GM on 4 Jan 2024
Thank you for taking the time to leave us such a wonderful rating! We are so glad you thoroughly enjoyed your stay with us and we look forward to welcoming you back the next time you are headed to the Yakima Valley!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable amenities. Nice to have a sitting area, kitchenette and bedroom. Clean
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
GrNo at place with useful amenities if you don’t want to eat out all the time.
Stayed 1 night in Oct 2023

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained along with amenities for an enjoyable stay
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

DOUGLAS

Stayed 2 nights in Oct 2023

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always so friendly, we have been staying here since you first opened, never had a bad experience!! Thank you!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com Bad service
The hotel was fine. It was Hotel.com that I have an issue with. I could not bring up my reservation by name, telephone number, confirmation number or anything. It kept telling me had no trips. This was incredible frustrating because I received nothing. Also I wanted to make sure I received the senior discount. I could not reach any one by phone or email. Bad business. Upon checking in to the hotel I was not given the senior rate and had to pay the full rate. I was not happy with Hotel.com and probably be not using it again.l
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Stayed 2 nights in Sep 2023

10/10 Excellent

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice room! I like that the living room and bedroom were separate. It was a very quiet and clean room!! I highly recommend it!
Stayed 1 night in Sep 2023

6/10 Okay

Patty

Stayed 1 night in Sep 2023

2/10 Terrible

Malynn

Business traveller
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Sara Allen, GM on 27 Sep 2023
Hello Malynn, I am so sorry to see you did not have a pleasant stay with us. Please feel free to contact me at your convenience to let me know what we could have done differently to make your stay enjoyable. Thank you!

10/10 Excellent

Elisa

Stayed 1 night in Sep 2023

10/10 Excellent

Kim

Stayed 1 night in Sep 2023

10/10 Excellent

Chelsea

Stayed 1 night in Sep 2023

8/10 Good

Jerry

Stayed 1 night in Aug 2023
Response from Sara Allen, GM on 27 Sep 2023
Thank you Jerry for leaving a great rating! We look forward to welcoming you the next time your travels bring you to Yakima!

6/10 Okay

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was nothing in the lobby. Like coffee or news paper. No information in the room. Nothing on tv channels or how to select one. We have stayed here several times but may look somewhere else next time.
Stayed 1 night in Sep 2023
Response from Sara Allen, GM on 27 Sep 2023
Thank you for taking the time to leave us a review Joe. I will certainly check on the TV information that was supposed to be in your room. We no longer have lobby coffee however there is coffee in the rooms and we have extra available at the desk should you need extra. We sure do appreciate your loyalty and hope we are given the chance to welcome you back and give you a wonderful experience next time!

10/10 Excellent

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean and very well maintained. It was quiet and a great place to stay! Thank you
Stayed 1 night in Sep 2023
Response from Sara Allen, GM on 27 Sep 2023
We really appreciate you taking the time to leave us a thoughtful review Jill! We are so pleased you had a wonderful and peaceful stay and appreciated our clean, well maintained hotel. We hope to welcome you back the next time your travels take you this way. Thanks again!

10/10 Excellent

Chantelle, Bozeman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and large rooms! Clean, comfortable and right off the freeway!
Stayed 1 night in Aug 2023
Response from Sara Allen, GM on 27 Sep 2023
Thanks for the stellar review Chantelle! We are so happy to hear you really enjoyed our clean, comfortable and spacious suites along with our convenient location. We look forward to seeing you next time!

10/10 Excellent

Ulysses

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out. Room exceeded my expectations. Overall great. Would come back.
Stayed 1 night in Sep 2023
Response from Sara Allen, GM on 27 Sep 2023
Wow, we appreciate your excellent review Ulysses! We are thrilled you enjoyed your experience from start to finish and the rooms exceeded your expectations! We very much look forward to welcoming you back next time your travels take you to Yakima or to any of our other sister properties in Billings, Elko and Vernal!

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay….only negative was I thought we were getting queen size bed…..when we got to room it was a double.
Stayed 1 night in Sep 2023
Response from Sara Allen, GM on 27 Sep 2023
Thank you for taking the time to give us a great review Debbie! We are happy to hear you enjoyed tour stay. All our suites have queen beds. They either have one queen bed and a pull-out sofa bed or two queen beds. We hope to welcome you the next time your travels take you to Yakima! Thanks again!

10/10 Excellent

Christophe, BELLEVUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-night stay in Yakima. Very nice and well-equipped hotel. Convenient near the highway
Stayed 1 night in Sep 2023
Response from Sara Allen, GM on 27 Sep 2023
Thank you for taking the time to leave us a wonderful review Christophe! We are glad to hear you enjoyed your stay in our fully-equipped suites and our convenient location. We look forward to welcoming you back next time!