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Reviews of Ramada by Wyndham Xian Bell Tower

4 out of 5
Ramada by Wyndham Xian Bell Tower
79 North Street, 79, Xi'an, Shaanxi

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 90 reviews" "
Rating 8 - Good. 48 out of 90 reviews" "
Rating 6 - Okay. 8 out of 90 reviews" "
Rating 4 - Poor. 4 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
Overall disappointing. The WiFi was the worst I’ve had in China. The room was very old fashioned. There was no shower curtain and the towels were very old and ripped. The beds were extremely hard and uncomfortable. On our first night there was no hot water until 9.30pm which was very inconvenient as we weren’t pre warned, although we were given a complimentary breakfast when we complained. Finally the driver arranged by the hotel to bring us to the airport was terrifying, driving c140km per hour while farting in and out of lanes. Overall I wouldn’t recommend.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. I love the stay. My room is very clean and the staff is friendly.
Stayed 1 night in Jul 2019

10/10 Excellent

Jieming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
We had a wonderful stay at Xi’an Ramada Bell Tower Hotel. We got our room upgraded upon arrival. The room was tidy and big enough to accomodate three adults. The staff were kind and helpful in meaningful ways.
Stayed 5 nights in Jun 2019

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 days
Great location near center of city and subway. Very clean and comfortable with pleasant staff. Hotel arranged an excellent tour of terracotta warriors.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
More than an hour to check in. Room was changed three times and we were tired after train journey from Beijing. Although there was a room Service menu with service till 1030, when I asked for food at 9pm, I was told that Chef had already left for the day. Not a single Staff was conversant with English. The only person who could speak something was very rude. I complained to the General Manager the following day and the rude staff as I was told was suspended.. Overall a terrible experience although I have used the Ramada chain in Mumbai,Colombo and several other cities. Location wise its an excellent property but not recommended at all. Stay away.
Stayed 3 nights in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Location was good. Hui Min Jie was only a 5 mins walk away. The Drum Tower was 10 mins away. The Bell Tower was 15 mins away. Hotel was good. The staff was great and helpful. They gave us suggestions and helped organise a trip for us to see ththe Terracotta Warriors.
Stayed 3 nights in Mar 2019

8/10 Good

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Chose this Ramada because of its location: close to the Muslim Quarter and Bell Tower. The nearest subway stn is BeiDaJie, connecting Line 1 and Line 2. Breakfast is adequate, but the setting is not impressive: big round table meaning shared dining space. Overall a good place if you use subway for sightseeing in Xi'an.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Well located hotel but most facilities muted as was undergoing renovation
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, convenience, accessibility and good facilities.
Stayed 1 night in Dec 2018

8/10 Good

C, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and new interior. Near to the subway station which is a bonus
Stayed 3 nights in Oct 2018

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
Excellent location. Close to subway station, Bell tower and many tourist attraction near-by.
Stayed 2 nights in Aug 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an awesome location
Stayed 3 nights in Jul 2018

6/10 Okay

Heqiang

Liked: Staff & service
Disliked: Property conditions & facilities
Xian Ramada hotel
ac is noisy and washroom is poorly designed. this hotel needs some upgrading
Stayed 4 nights in Jun 2018

6/10 Okay

May In

Disliked: Staff & service, property conditions & facilities
Air conditioner not cold
Air cond not cold, pre-set the room temperature to 24 Celsius. We pay the 4 star rate but enjoy the 2 star air cond. Stayed 5 nights, complained about the air conditioner but end up given a fan to solve the problem. Very very un professional. Regret never leave earlier to move to other hotels
Stayed 1 night in Jun 2018

4/10 Poor

May In

Disliked: Staff & service
Air cond not cold, mosquitoes in the room
1. WiFi was poor, slow and some days was inaccessible, informed but in vain 2. Air cond temperature cannot adjust less than 24 Celsius bcoz is controlled by hotel to save the electricity consumption 3. Mosquitoes can be found in the room
Stayed 1 night in Jun 2018

8/10 Good

Christopher

Liked: Staff & service, room comfort
A good experience, overall.
The frontdesk staff were helpful, though they did not give us wifi passwords at chec-in, and they gave us wrong directions to a store later in our stay. The carpeting in the rooms were stained and the light switches were impossible to figure out. But, the beds were comfortable, the showers were exceptional (the best I've experienced in China), and the breakfast was fantastic. The location was central to many of the key sights and easy walking distance to the metro. I would stay thete again.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

4/10 Poor

catherine , bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly staff and dark rooms
The hallway and rooms were a bit spooky and dark. Nothing could be done about brighter lighting as the building of the hotel was not really directed towards sunlight which made the room atmosphere uncomfortable and a bit creepy. Booked a suite and beds were hard and pillows had smell. Concierge was not helpful to call taxis which was inconvenient for us tourists to travel to other places in the city although the hotel is strategically located close to Bell Tower. Decided to check out earlier one day than we planned as everything was so inconvenient and asked the hotel to help pre-book a cab early in the morning to the high speed railway station, but they refused as they said they couldn’t accommodate on this - and instead, they booked the transport at the tour desk in the hotel at double the price of normal taxi fare. What a rip off! Never recommend this hotel.
Stayed 3 nights in Dec 2017

8/10 Good

Wendy, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xian bell tower
overall very good.
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant short stay, concierge efficient and helpful.
Stayed 3 nights in Dec 2017

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

lauryl, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good surprise!!
Apart from accidentally booking a smoking room, we were all very happy with the quality of the hotel and its location. So far this is the best low priced 4+ star we have stayed in, in China.
Stayed 2 nights in Oct 2017

8/10 Good

Geminican, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but room condition needs improvement
Pros: - fast check-in (they would request some deposit) - modern style - close to the Bell and Drum Towners in Xian - provide two free bottled water each day in each room Cons: - the room I got smell like someone had smoked there, even after the staff cleaned the room - I stayed in Room 930 which has no window. If you stay in a room that has window and that doesn't smell, I think it's still a good place to stay.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

elle, perth australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to tourist sightseeing
I would have loved to stay in this beautiful hotel much longer than I did Oh well maybe next time

8/10 Good

wafa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

10/10 Excellent

Mag, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We stayed in this hotel just two nights. It is very conveniently located close to the main attractions in Xi'an. About 5 minutes walk from the Bell Tower. We booked a smoking room for 4 people by mistake but had no problems to exchange the room to the nonsmoking one. We actually did get two adjoining rooms which was very nice as we traveled with kids. The breakfast selection was very satisfying.

8/10 Good

Chiheb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jennie, Silicon Valley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western breakfast
The location was right in city center. Room was reasonable size and modern. My complain is the breakfast when simple sausage or coffee were not done in a western way.

8/10 Good

Genuine Nordic, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Xian
Stayed for 2 nights, enjoyed this hotel.

10/10 Excellent

CHONG TAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The name of your hotel. We went to the Bell Tower Hotel right opposite the Bell Tower only to find it was not the right hotel and had to ask a lady from Cartier to assist us in finding our way. She was very helpful and actually phoned the hotel to ask for directions. Too many light switches that were placed in the same location and I kept turning off the main power. The speed of the internet was inconsistent. How to use the overhead shower - no instructions... glad that there was the hand held option. Did not realise that the window between the bathroom and the bedroom was two way and this was a bit embarrassing when going to the toilet. It was quite refreshing to be able to have a television station that was in English even if it was an American broadcast. Generally, the room was quite comfortable and I would consider coming back. The is all that I want to say.

6/10 Okay

MARIO L.

Family trip
Good location, one more hotel, is good because you are close to down town activities, the personal at the hotel are helpful, they advice you for taxi cost, especially if you do not speak the language, some restaurants around and a market close by, they also have a tour desk in case you are travellling independent. Melz.

8/10 Good

Chih Chong, Singapore

Liked: Room comfort
Stay At Ramanda Xian
Was there for business

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good and Bad
Good Hotel bad service at front desk

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent however
Front desk is not helpful

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent hotel but .....
Excellent room but the service at front desk was bad

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent hotel but.....
Excellent hotel but the front desk was not helpful at all.

8/10 Good

Jeton

Liked: Cleanliness, staff & service, room comfort
nice hotel
very nice hotel, you can wlak to some turistic places

10/10 Excellent

Nelson J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Malaysian Globe Trekker, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Near Muslim Quarter In City Center
Ramadan Hotel located within walking distance to Muslim Quarter & Bell Tower Shopping Area but if compared, Bell Tower Hotel will have the best location as it is only located opposite Bell Tower, 2 big shopping centers as well as the Muslim Quarter. In addition, airport bus has a stop right beside it. Although Ramadan Hotel located slightly farther as compared with Bell Tower Hotel, but Ramadan Hotel has a more newer & comfortable hotel room / building. Furthermore, Ramadan Hotel has free wifi in the room as well as wide selection of breakfast buffer as compared with Bell Tower Hotel. If you travel in a group of < 4 persons, just take a taxi directly from airport & its only cost a total of < ¥150-00 per car after midnight (day time should be cheaper i.e. > ¥120-00). So it is not an issue if the airport bus does not stop in front of Ramadan Hotel because you can have more convenient mode of transport. There is also a local tour counter at the lobby of Ramadan Hotel selling day trip local tour with reasonable price i.e. starting from ¥480-00 per car of 4 persons to visit Terracotta & few historical places nearby. So there is no transportation issue here.

2/10 Terrible

Pilar, Australia

Disliked: Staff & service
ramada bell tower hotel experience
The staff weren't helpful at all. they were not even courteous enough to deal with one check-in at a time.we were checking in then they swithed to another couple checking in when we were not even finish checking in yet. they were impolite, arrogant and I will never recommend this hotel to anyone. The bell tower hotel is better.with it's own way thru the bell tower.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stylish hotel in good location
This hotel looks new and modern. The rooms are stylish and comfortable. The location is central and easy walking distance to the bell tower and Muslim quarter. The staff were helpful when needed but not overly friendly. The buffet breakfast is good. No wifi in the rooms and the lobby wifi didn't work for the three days I stayed there. They had two English cable tv channels for movies and documentaries. I think for the price this hotel is good and I would definitely stay there again.

8/10 Good

Lim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Clean, nice, quiet and good location hotel. Will recommend to stay there.

10/10 Excellent

Me 53, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
We had a big room which was nice staff very accommodating ...we did have trouble with lighting in room couldn't work out how to turn them off on the first night ..bathroom was a little out dated but was clean ..would stay there again

10/10 Excellent

AnnH, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with great location
I moved into the Ramada as my original hotel did not live up to my expectations, or their stated add online. The Ramada has Nice staff, most of them spoke OK English. The room was great, the service great and food ok to great. The lobby bar was a great Escape to relax, read and had ok wifi.

8/10 Good

TravelAngelBell

Liked: Cleanliness, room comfort

10/10 Excellent

Deb and Daughter, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel-Great Location
Our room was very nice, clean, and in a great location. Close to the Bell Tower and general city action. Easy to get to train station to catch bus to warriors. We were very pleased with everything about our stay and highly recommend it.