โรงแรมและที่พักในWorcestershire

"This hotel makes a Travelodge look like The Dorchester. While the ladies at reception and the cleaner were absolutely lovely and did their best to help, this is unfortunately the worst hotel I have stayed in within the UK. The first room I was allocated had an overwhelming sewage smell. The odour was so strong that I walked straight back out and returned to reception. To their credit, the receptionist apologised and promptly moved me to what she described as one of the newly refurbished...

"Staff were very kind and helpful. Beds were less than perfectly comfortable. Breakfast had a wide variety of options but some were just average in quality. Overall a good place for the location and price. Thank you, we would stay again."

"What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again."

"Service and Location"

"Great modern hotel in central Birmingham. Has a small spa on site which you can use at a discounted rate as a guest. Was surprised to see there wasn’t a pool there but other facilities you can use. You can’t prebook the spa which is a shame, only hope there’s availability on the day. We had an issue with the drainage in our room, however once notified, staff were efficient at relocating and upgrading us for the inconvenience. I found staff to be very polite and attentive. Perfect location for...

"Staff aĺl friendly and helpful. Room clean and breakfast good with lots of choice"

"นอน 2 คืน ไม่มีการทำความสะอาดห้องให้ มีแต่เปลี่ยนขยะ แขวนป่ายเปลี่ยนขยะไว้ แม่บ้านก็ไม่สนใจ ต้องแจ้ง reception ซึ่งน่ารักมากไปเปลี่ยนให้เองพร้อมเปลี่ยนผ้าเช็ดตัวให้ มีที่จอดรถของ รร ราคาเหมาะสม ติดกับ รร วะดวกดี"

"Really nice place the only thing was missing was a tv but apart from that it was a nice stay"

"A beautiful shiny new hotel with well thought through design and such aesthetic decor. The staff were helpful and went out of their way to make sure we had a pleasant stay. The roof top bar was a definite plus, with fab views, it just made the weekend for me and my friend who had a long overdue catch up. So close to the station, an easy weekend away."

"Everything was very good. Parking was quite tight and also no discount for either car park."

"We only stayed there for a night after seeing a play and I have to say it has exceeded our expectation greatly. The room is spacious. The bed is comfortable. And while it situated only a stone throw from Shakespeare's birthplace, it is very quiet. The in-the-room breakfast for a small fee is a very nice touch and we will definitely stay there again if we're in town. "

"Second visit in the space of two weeks - another very good experience. Emma on reception check in was great - she afforded me a room upgrade per my Expedia VIP booking - this doesn't happen very often. Staff are friendly and the room is well appointed. A consistent approach which was well received."

"We had reserved two rooms. One of the rooms had such an awful, musty smell that it hit you as soon as you opened the door. We notified reception and were given a bottle of air freshener. Sprayed half a bottle in the room and went out to dinner. When we came back smell was still there and still as pungent. TV was also not working so we called reception again. Member of staff came up to try and fix the TV and noticed the smell (almost like they had not believed us when raised the first time). We...

"Out of town location. Property needs a makeover. Carpets overdue for clean or replacement. Room otherwise clean but not serviced daily. Reception staff polite and helpful but don't present a confidence in their product. Overall impression was shabby. Breakfast by 830am was limted to remains of much earlier cooked food. Had to bring attention to staff the mould on bread for toast."

"Whilst a little out of town this is a great place for a north/south stopover. Probably one of the best hotel breakfasts in a while, compared to many a higher end hotel chain. Tasty, hot (most important) and good quality."

"Nate, at check in was brilliant. "

"Absolutely wonderful stay, I would love to visit again."