Miscellaneous

Reviews of The Carpenters Arms

3 out of 5
The Carpenters Arms
Old Vicarage Lane, Swindon, England

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 123 reviews" "
Rating 8 - Good. 55 out of 123 reviews" "
Rating 6 - Okay. 15 out of 123 reviews" "
Rating 4 - Poor. 6 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

burak

Business traveller
Liked: Cleanliness, staff & service
This is a cost-efficient/effective place but transportation is the problem. You need a car, otherwise you have to walk for long hours. Maybe, the road is forbidden for pedestrians, I don't know.
Stayed 2 nights in Jan 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this properly having returned from a holiday in Greece to stay for a 4 day course I was completing in Swindon. I arrived from Gatwick airport at 01.00 in the morning to find the property was closed and no means to check in, there was an out of office number to call on the side of the building but no one answered. This resulted in me having to find another property to stay in for the first night. Although this was an inconvenience and an extra expense, when I did check in the next day I was offered a refund. Going forwards better communication regarding check would be good or actually being able to check in during later hours. The staff in the pub were very friendly and provided excellent service and the food in the pub was outstanding, I was very impressed with the food and service and would most definitely return again for the food alone! The Room was cosy, the bed comfortable and a good shower and bath, the propellor style lampshade was quite dusty and the TV didn't work. The TV was not a bog deal to me but it was clearly a known problem that hadn't been resolved.
Stayed 4 nights in Nov 2023

10/10 Excellent

O T

Stayed 1 night in Oct 2023

6/10 Okay

Terence

Business traveller
Liked: Staff & service
Back to Basics
This is a back to basics accommodation, don't forget a towel and toiletries. Overall the stay wasn't bad, things require a refresh and the staff (and food) in the pub are very good.
Stayed 4 nights in Oct 2023

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, room comfort
Would recommend
Only thing i think they need to do is update the bathroom. The shower was very poor and the toilet seat did not fit. It was clean and quiet and very good value for money. Food and service in the bar was excellent.
Stayed 1 night in Sep 2023

8/10 Good

Rosalia

Travelled with group
Liked: Cleanliness, staff & service
The place is perfect for a good rest after a long day. It's really quite small, just a few rooms looking onto the beer garden. Which I'm sure it's pretty great in the summer, but unfortunately the weather wasn't helping for a night out in the terrace. All the staff in the pub were really helpful. Overall, the place was perfect for what we needed it.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

mark

Liked: Amenities
Lovely clean room, could do with a clean up outside but otherwise excellent and would stay again
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jill

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
We’ve stayed here several times because we like it. It suits us because we take 2 of our dogs with us and the rooms and pub are dog friendly. Couple of minor grumbles but nothing that ruined our stay. The food in the restaurant Is excellent proven by just how busy the place was both Friday and Saturday night. Added bonus on Friday night was a 70th birthday party was being celebrated complete with live band in the courtyard outside which we thoroughly enjoyed.
Stayed 2 nights in Jul 2023

4/10 Poor

Melville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
room seems in a time warp with lots of problems that I would want to sort out with the establishment first off before any broadcasting here on the internet, too many negatives with the room apart from the walk in shower which was great if the water had drained away quicker. A real pity, the accompanying inn on the site is wonderful although I did wait over an hour for my main course with no explanations. I ve held back the photos. be prepared for signing the £100 key loss which was slipped in without explanation until I asked about this when checking in.
Stayed 1 night in Jul 2023

10/10 Excellent

neil

Stayed 1 night in Jul 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for my business trip. Comfortable room and good value.
Stayed 1 night in May 2023

8/10 Good

Frank

Stayed 1 night in May 2023

8/10 Good

SUZANNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
The hotel the staff the food all fantastic x couldn't fault any of it xx only spoilt by one of the other guests but when complaining to manager Claire it was soon dealt with, she couldn't of been more helpful and the Boss was helpful in that matter too x overall a great stay x
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Catherine

Stayed 1 night in Apr 2023

6/10 Okay

S

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2022

6/10 Okay

Narcis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
After middle of the night it was so cold in the room as outside, probably because the heating is stopping after 12 am.

10/10 Excellent

Gail

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have done enough for us
Stayed 1 night in Oct 2022

10/10 Excellent

alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pub, really good food.
Really lovely pub with restaurant. Really good food, good value, nice atmosphere. I'll definitely be back. Good location, especially for business travel.
Stayed 1 night in Oct 2022

8/10 Good

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near to an event which I was attending good food and good place to stay easy to get too
Stayed 2 nights in Aug 2022

8/10 Good

DEREK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

ALLEN

Stayed 1 night in Aug 2022

6/10 Okay

Nordin

Stayed 1 night in Aug 2022

10/10 Excellent

James

Stayed 1 night in Aug 2022

8/10 Good

Nordin

Stayed 1 night in Jul 2022

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay good food and considerate staff
Stayed 1 night in Jul 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pub great food, room is a decent size but walls between rooms are thin but surprisingly slept well.
Stayed 2 nights in Jun 2022

10/10 Excellent

Neil

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and very cheerful
Surprisingly pleasant and spacious accomodation for the low price, would definitely stay again
Stayed 1 night in May 2022

10/10 Excellent

George

Stayed 1 night in May 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpenters Arms Stay
As we were staying on the Saturday night we were surprised at the 10 check-out and the 10:00 breakfast start time. They did offer us an extra 1/2 hour after 10 but we wouldn't have had a leisurely breakfast if we had to get back to the room to check-out.
Stayed 1 night in Apr 2022

10/10 Excellent

Paul

Stayed 1 night in Apr 2022

6/10 Okay

D

Business traveller
Liked: Staff & service
Adequate.
The room was in an annex next to the pub, simple room layout - bed, chair, tea/coffee & TV with a wet room/toilet to the rear. Couldn't really allow natural light in as windows were to the front by the beer garden so easy for people to peer in. The pub is very near to a railway line & a busy road so a full nights sleep was a challenge. The pub also closes on a Sunday evening at 5pm so something to be aware of. Parking was great though if the pub is particularly busy finding a space can be difficult. For the price it was perfectly adequate for a couple of nights.
Stayed 2 nights in Mar 2022

6/10 Okay

Rosanna

Liked: Staff & service
Disliked: Cleanliness
Needs improvement
Visited the hotel many years ago and stayed in the same room. Nothing had improved.There was short black hair on pillowcase, bedsheet, duvet cover and on sink in bathroom! The couch was still grubby with cigarette burns. The bathroom flooring unchanged with gaps. The tv did not work. Plus point- good powerful shower and quiet.
Stayed 1 night in Mar 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Worse hotel experience ever.
Arrived at the hotel at 17:30 but there was nobody in. Phoned the contact number to be told the hotel is not occupied between 15:00 & 18:00 hours. Waited till 18:15 & still nobody showed. Tried calling the mobile contact number that was shown on the wall outside the hotel. The phone was switched off. Ended up searching around for another hotel. Do not use this hotel if you are going to Shrivenham.
Stayed 1 night in Jan 2021

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
My stay at the carpenters arms was very good. The room was clean and tidy and well presented. All round it was very good
Stayed 2 nights in Aug 2020

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, hospitality and food. Highly recommended to friends. See you bext year !!
Stayed 1 night in Feb 2020

8/10 Good

Rex

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beds uncomfortable Food good Felt like I didn’t belong with the dog No waste bins available
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice country pub, with good food and generous portions.
Stayed 1 night in Sep 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Phil

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty Room!
Rooms look like they haven't changed in a long time, holes in wall and floors but I can put up with that. The room wasn't clean though, lots of cobwebs, ripped bedding and looked like it hadn't been cleaned in a while. I slept better than expected and the bath was nice but also the WiFi signal wasn't great and there is a railway and main road not far away which you can hear but I knew before I went. I thought you reviews seemed pretty good but a lot seemed for the restaurant and not the rooms. Just really disappointed with the cleanliness, I can understand everything else but it's doesn't take long just to clean s room unless they have a problem with spiders with it being outside but some of these spiders look like they had been there a while. It doesn't seem to be let me upload photos.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019