All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Bolger Center provides a professionally maintained and run business hotel for an extremely modest room rate.The staff is friendly and helpful and the rooms are perfectly clean and comfortable.
A beautiful historic park-like property, great for training and conferences
Verified traveller
Stayed 1 night in Mar 2020
Response from Julia on 16 Mar 2020
Thanks so much for your nice review and 5-star rating. We are glad you enjoyed the property, and hope you'll visit again soon!
Sincerely,
The Bolger Center Management Team
The grounds were immaculate and the property was on a large acreage. Contrary, my room was very small and the bathroom was very cramped. Also, went to hang up my clothes and no hangers. Also the closet shelf in my room was very worn with chipping paint. The desk lamp was damaged. The bed was not too comfortable.
John
Stayed 2 nights in Mar 2020
Response from Julia on 16 Mar 2020
John, thank you for sharing your feedback with us. While we are happy to hear you enjoyed the property, we are sorry to see you weren't satisfied with your room. Some of our guest rooms are intentionally compact, which is a design feature that encourages guests to spend more time together in common areas and around the grounds. This works well for corporate retreats or training groups, for example. Please know, we do have other room categories that are more in line with standard hotel rooms and suites, and are always happy to discuss room upgrades if that is of interest.
Sincerely,
The Bolger Center Management Team
The facility is very nice but the staff has no concept of customer service/care especially the nightly staff...
Verified traveller
Stayed 1 night in Mar 2020
Response from Gigi on 4 Mar 2020
“Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. ”
6/10 Okay
Verified traveller
29 Feb 2020
Liked: Cleanliness
Disliked: Staff & service, amenities
the whole place looks much more like a summer camp rather than a hotel.. might be a good option for families in summer,- Sad bar and restaurant, swimming pool in another far building (quite challenging to reach in a cold winter night), room was extremely small, noisy, with a restricted small window overlooking a parking lot. Personally, wouldn't book again this place.
Verified traveller
Stayed 1 night in Feb 2020
Response from Gigi on 2 Mar 2020
“We apologize that our service did not satisfy your expectations.”
Very clean, quiet, close to attractions, friendly and attentive personnel
Verified traveller
Stayed 1 night in Jan 2020
Response from Julia on 27 Jan 2020
Thank you very much for the 5-stars and your feedback! We are happy you had a good stay with us.
Sincerely,
The Bolger Center Management Team
10/10 Excellent
Verified traveller
20 Jan 2020
Verified traveller
Stayed 1 night in Jan 2020
Response from Julia on 21 Jan 2020
Thanks so much for the 5-star rating!
Sincerely,
The Bolger Center Management Team
6/10 Okay
Nader
13 Jan 2020
Liked: Cleanliness, staff & service, room comfort
I picked this hotel because I wanted an indoor pool. Then I found out that it was in a different building and on the day that I wanted to use it, it was only open from 5-8 pm. I feel that this information should be disclosed in the hotel description. That it has limited hours. Also, may be ask people if they want to use the pool and place them in the same building as the pool. I’m not a fan of cafeteria style food either. I wanted something small and light for dinner and all that was available was a $28.00 buffet.
Nader
Stayed 3 nights in Jan 2020
Response from Julia on 14 Jan 2020
We apologize for any confusion about the pool hours, and will look into ways we can increase guest awareness. For reference, the pool is in a building that does not have guest rooms, only meeting spaces. Thank you for sharing your feedback with us.
Sincerely,
The Bolger Center Management Team
6/10 Okay
Yves
9 Jan 2020
Disliked: Cleanliness
Yves
Stayed 1 night in Jan 2020
Response from Julia on 13 Jan 2020
Thank you for providing us with your rating. Please feel free to share any specific concerns you had about your stay. We would love the opportunity to address them and hope to earn the additional two stars!
Sincerely,
The Bolger Center Management Team
tried to find something near my work and chose this. First off if ;you have a walking disability do not choose this. walking was unbearable. no fridge or micro. breakfast nook not open on weekends. and room very small abut ok .outragous price especially on weekend.
ELAINE
Stayed 2 nights in Dec 2019
Response from Julia on 18 Dec 2019
Hi Elaine,
We are so sorry to see you weren't happy with your stay. If there is anything we can do to address your concerns, please always feel free to reach out directly.
Sincerely,
The Bolger Center Management Team
Room was clean but smelled mildew in lobby and tack strip under carpet in room was poking thru the carpet by bathroom door. Room looked a little out-dated in decor.
Verified traveller
Stayed 1 night in Dec 2019
Response from Julia on 16 Dec 2019
Thanks for sharing your review with us. We will look into why there may have been a mildew smell in the lobby, and will take your feedback into consideration for future renovation projects.
Sincerely,
The Bolger Center Management Team
Hello and Thank you for sharing your experience at our location.
We are happy to know that you received service that was notable.
Please join us again so that we may continue to share our services with you.
The staff was efficient checking me in and out, the room was very clean, and the breakfast buffet was reasonably priced.
Verified traveller
Stayed 1 night in Nov 2019
Response from Julia on 3 Dec 2019
Thanks for sharing your review, and for the 5-star rating! We are happy you enjoyed your stay, and hope you'll be back in the future.
Sincerely,
The Bolger Center Management Team
4/10 Poor
Verified traveller
Travelled with family, Travelled with partner
29 Nov 2019
Disliked: Staff & service, amenities
We booked way ahead of time and got a SMALL room and then there was NO breakfast! We’ll be staying at the ritz next time it’s the same price and far better service.
Verified traveller
Stayed 1 night in Nov 2019
Response from Julia on 3 Dec 2019
We are sorry to hear your expectations were not met. We welcome you to reach out directly so we can discuss what happened and determine a solution for you.
Sincerely,
The Bolger Center Management Team
Thank you for sharing your feedback with us, Andrew! We're always happy to discuss upgrade options for larger room categories, in case you might be interested in the future.
Sincerely,
The Bolger Center Management Team
Beautiful property, staff were very friendly. Room was clean and organized.
Verified traveller
Stayed 1 night in Nov 2019
Response from Julia on 25 Nov 2019
We appreciate the 5-star review, thank you! We're so glad you enjoyed your stay with us, and hope you'll visit again!
Sincerely,
The Bolger Center Management Team
Room was extremely small. Just enough room for the bed. Other than that it was fine.
Verified traveller
Stayed 1 night in Nov 2019
Response from Julia on 25 Nov 2019
Thank you for taking time to provide us with your feedback. We are glad you mostly enjoyed your stay, but are sorry to hear you felt the room wasn't a comfortable size. We do have larger room categories, including suites, and are always happy to discuss upgrade options if that would be of interest in the future.
Sincerely,
The Bolger Center Management Team
Love the campus style grounds and design. I didn't like the coke machine that took my money twice.
Verified traveller
Stayed 2 nights in Nov 2019
Response from Julia on 18 Nov 2019
Thank you for your feedback! We are glad you enjoyed our unique layout and had a good visit. And our apologies about the vending machine issue. We will look into what may have caused that glitch.
Sincerely,
The Bolger Center Management Team
Front desk was polite and efficient at check in, greeted with s smile. Grounds are beautiful.
Verified traveller
Stayed 1 night in Nov 2019
Response from Julia on 12 Nov 2019
Thank so much for sharing your feedback. We are delighted to hear you enjoyed your stay and the warm welcome from our staff. Hope you'll visit again!
Sincerely,
The Bolger Center Management Team
8/10 Good
Verified traveller
11 Nov 2019
Verified traveller
Stayed 1 night in Nov 2019
Response from Julia on 12 Nov 2019
Thank you for sharing your rating! It helps us to know how we're doing, and we appreciate the feedback.
Sincerely,
The Bolger Center Management Team
The Bolger is a great place to stay. Staff is very accommodating and friendly. The location is amazing whether in town for business or if you are site seeing in Washington, DC. The prices are amazing for the location. Rooms are very comfortable and quiet. The restaurant and bar on premises is a great place to grab a bite to eat and unwind after a long day of working or sightseeing. You will not be disappointed staying here.
Elizabeth
Stayed 1 night in Nov 2019
Response from Julia on 12 Nov 2019
Hi Elizabeth,
We are so glad you enjoyed your visit, and greatly appreciate the kind feedback! We hope for the chance to welcome you back again in the future.
Sincerely,
The Bolger Center Management Team
This was an exceptional hotel. The grounds were beautiful and the breakfast was WOW!
Albert
Stayed 2 nights in Nov 2019
Response from Julia on 12 Nov 2019
Albert, thank you so much for sharing your feedback. We are delighted you enjoyed your stay, and hope to see you again!
Sincerely,
The Bolger Center Management Team
Just not easy to find check in office. Other than that was great and breakfast is best ever.
Kim
Stayed 1 night in Oct 2019
Response from Julia on 29 Oct 2019
Hi Kim,
Thanks for taking time to share your feedback. We are so glad you enjoyed your visit (especially breakfast!) Our apologies for any trouble you had finding the front desk. We will look at how we can improve our signage.
Sincerely,
The Bolger Center Management Team
Professional service and outstanding amenities Highly recommended
Verified traveller
Stayed 3 nights in Oct 2019
Response from Julia on 28 Oct 2019
Thanks so much for your review and compliments! We are delighted you had a good stay, and appreciate your recommendation.
Sincerely,
The Bolger Center Management Team
Overall nice, I really liked the basket in my room. My concern was at check in I was given the wrong room key. I went to the room of another guest. I went back to front desk, the front desk said no problem you just had the wrong key. I opened the door and could have went into someone’s room. Lucky for me they were not in the room but that is a very big deal. I didn’t even get an apology and I’m sure the other person has no idea I had access to their room.
Security is a very big deal while traveling alone.
Linda
Stayed 1 night in Oct 2019
Response from Gigi on 19 Oct 2019
On behalf of the Front Desk Team at the Bolger Center, I would like to apologize to you. I certainly understand that this may have caused you to feel uneasy and uncertain. Our team is striving to ensure that we do all we can to exceed your expectation and in this case, we missed the mark.
4/10 Poor
RF
Travelled with partner
17 Oct 2019
Liked: Staff & service, amenities
The rooms we were placed in were EXTREMELY outdated. The room was tiny and the entire building smelled of bleach and dead flowers. When looking for something, we lifted the bedskirt and found crushed food mashed into the carpet from a previous guest. The shower sprayed in every direction but in the shower, the light had to be turned on by a timer on the wall. The bedside lamps did not work. There were no appliances in the rooms, but were available at an (un)reasonable $15 per item per DAY. Abysmal stay. I cannot believe people hold conferences here.
RF
Stayed 1 night in Oct 2019
Response from Gigi on 19 Oct 2019
Good Afternoon,
On behalf of The Bolger Center, please accept my apology. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. I certainly understand that this may have caused you to feel uneasy and uncertain. We will follow up with our staff to ensure that our guest safety and security are being held to company standards.
6/10 Okay
David
Business traveller
17 Oct 2019
Liked: Cleanliness, staff & service
Big place, took a bit to figure out where to go (at night in dark was a little confusing). Loud water pipes at night made a bit noisy. Good breakfast and hospitality including complimentary water and snacks in room.
Probably very nice for events/conferences but for a quick stay without any activities on premises it wasn’t super convenient.
Loved the quiet and the spacious outdoors. Loved the asking trail. Would have been better if there had been a mini fridge in the room and/or breakfast was included.
Difficult to find the check in area in the dark. Could use more lightning and signage.
Staff very friendly and helpful.
Great breakfast buffet.
Carolyn
Stayed 1 night in Oct 2019
Response from Julia on 16 Oct 2019
Hi Carolyn,
Thank you for sharing your review! We are glad to know you had a good experience, and appreciate your helpful feedback about lighting and signage outdoors. It helps us as we look for areas of improvement.
Sincerely,
The Bolger Center Management Team