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Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Waldorf. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Waldorf. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Waldorf. It is always a pleasure to receive positive feedback.
8/10 Good
Andrey
1 Apr 2024
Liked: Property conditions & facilities
Everything stated above.
Andrey
Stayed 1 night in Mar 2024
Response from LQ Waldorf on 2 Apr 2024
Thanks for your feedback
10/10 Excellent
Sammy
Business traveller
31 Mar 2024
Liked: Amenities
Everything was good
Sammy
Stayed 2 nights in Mar 2024
Response from GM on 1 Apr 2024
Thanks for your response!
6/10 Okay
DeOnna, Waldorf
30 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was nice and helpful. The rooms look updated, clean, and the bed was comfy. The issue was the clientele. There was definitely drug activity but the county police officers were there for safety. If youre looking for a quick place to stay on ur way south and ur not deterred by night activity, it's not that bad for the price.
DeOnna
Stayed 4 nights in Mar 2024
Response from LQ Waldorf on 2 Apr 2024
We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. We very much appreciate your business and thank you for staying with us.
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Waldorf. It is always a pleasure to receive positive feedback.
Thanks for your feedback! I’m pleased to hear that you had an enjoyable stay at Waldorf La Quinta. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon.
6/10 Okay
Joan, Winona Lake
17 Mar 2024
Liked: Cleanliness
Breakfast was okay, with round eggs, round sausage, potatoes, waffles, yogurts, cereals, etc. Room smelled like stale smoke, especially when I turned off the heater. Having the fan going helped with the smell but it was loud so that was the trade off.
Joan
Stayed 4 nights in Mar 2024
Response from GM on 18 Mar 2024
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
4/10 Poor
Dazhon
Travelled with pets
4 Mar 2024
I didnt like the room it had trash. The halls smelled of weed. And the staff didnt have anything i need towels or wash clothes
Dazhon
Stayed 2 nights in Mar 2024
Response from GM on 6 Mar 2024
I’ve received your review of La Quinta Waldorf. Looks like we dropped the ball on meeting your expectations.I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
Room was nice and updated. Bathroom was awsome.
Only thing is that it’s 2 story and they only have stairs to get to the second floor. Which was fine for me. But didn’t realize this when I booked. Glad I didn’t have someone who couldn’t do stairs though. Great breakfast in the morning.
Tanya
Stayed 1 night in Feb 2024
Response from GM on 20 Mar 2024
Thanks for your feedback! I’m pleased to hear that you had an enjoyable stay at Waldorf La Quinta. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon.
I have received your review concerning your stay, I would like to apologize for the treatment that you received. It is our primary goal to provide excellent service to the guest that stay with us. I'm sorry that the service did not live up to your expectations. I will make every effort to address the issues to ensure this does not happen again, Although it can’t make up for this stay I would like to thank you for bringing this problem to our attention.
8/10 Good
Lori
Travelled with partner
18 Feb 2024
We found this property clean and updated. Breakfast was good. Staff very nice and accommodating. Only complaint was bed skirt needs to be washed! Bed was very comfy!
Lori
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Waldorf. It is always a pleasure to receive positive feedback.Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
6/10 Okay
Yvette
7 Feb 2024
Liked: Staff & service
The property was close to where I needed to be. The property unfortunately smelled of marijuana/weed, they didn't have extra blankets, the pillowcases appeared dirty, and the hallway carpet was dirty.
Yvette
Stayed 1 night in Feb 2024
Response from LQ Waldorf on 12 Feb 2024
We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us.
The GM was very disrespectful towards me. As I was checking in to extend my stay for two additional nights she accused me of smoking weed in front of the building. I told her I don’t even have weed to smoke, so I was confused on what she was talking about. She then goes on to say that I’m making the property look bad and making the lobby stink. We exchanged a few additional words however, I do not appreciate being accused of something of this sort especially when I’m a paying guest. I’m inclined to go take a drug test just to push this issue to prove I wasn’t smoking weed and support my case for further legal action for harassment and defamation of character. Weed stays in your system for quite some time so if this is true it should show in my system. If not for this situation I would’ve given 5 stars but this was very upsetting for me.
I was there the state was okay the food was good but the door that you could go in close to your room someone will always leave it open on a crack so that was a safety concern to me when I came in I closed it but every time I went out somebody left the door on the crack. It was a guy there that had on a white hoodie that was always outside that was always coming out that back door and leaving it out I'm sure you look on your camera you'll see who I'm talking about.
Anita
Stayed 2 nights in Dec 2023
10/10 Excellent
Judith
Travelled with partner
4 Dec 2023
Liked: Amenities
I realize the building was under construction and except for some construction related items about the property, all was well.
Terrible stay as loud drilling over my room the hours I was in the room. Asked to move and lady at the front desk gave me a hard time saying they needed to make money and they were putting toilets in and we’re gonna be working till 8 o’clock at night so I got moved to a room on the second floor which they then turned out to start renovating that side of the hotel and we’re up and down the hallway today which was my last night there to the point that it was so noisy and distracting and the doors were left open outside so it was cold and I went ahead and checked out early because I could not sleep. It was terrible and again the front desk person said well we have to make money so we have to do it during hours that people are there and I’m like well. This is a hotel you’re supposed to be able to sleep. I shouldn’t have to accommodate people renovating. They should be accommodating the customers will never stay there again it was terrible .
Bath tube dripped water the whole time and had a huge black spot by the drain. The shower faucet handle was nothing but rust. The door to the bathroom looked like it had flooded and not been changed. There was some type of machine left in our room to help dry the place out. Had the A/C set to 65 and the room still felt like the heat was on. The bed was so hard and some of the pillows felt like they were made of rocks.
My medical job sent me there for a few months for work and overall I was satisfied. The assistant manger was very accommodating. The housekeepers did a wonderful job of cleaning. All major stores are conveniently close to the hotel with a variety of shopping and restaurants.
Glenda
Stayed 1 night in Oct 2023
8/10 Good
Miriam
Travelled with family and small children
8 Nov 2023
Liked: Staff & service, amenities
Convenient location but rooms may need a little TLC. Room we stayed in during our stay felt a little run down. However the staff service and daily free breakfast was very much appreciated!
This place deserves 20 stars the staff is very kind and friendly. Best breakfast I've had in a while. I left my license in the room key jacket and Miss Imani contacted me sent me a copy and mailed it to my home address. I'm forever grateful 🙏. Will definitely stay again if I'm passing through.