2/10 แย่มาก
Angel, Rochester
เดินทางเป็นกลุ่ม
15 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
For those staying here, please take note of some things. One, you will need to pay in advance regardless of what Expedia says (including a city tax that we did not know about until we checked in). The hotel will reach out for payment multiple times beforehand regardless if you booked to pay at check in so don’t take expedias word for it. Two, the photos were not an accurate representation of the room we got. It was much smaller, and the second ‘bed’ was just a glorified cot. Our shower drain backed up and we were basically wading in water every time we showered. Three, there are ants and mosquitoes so plan accordingly. Four, I’m pretty sure that our room had bed bugs. We had bites on us that I thought were mosquitoes but they don’t look or feel like them and I had to check online. The staff was nice, and the location is convenient. But please, do know what you’re getting into and DO YOUR RESEARCH. To the hotel itself, I am extremely disappointed considering the money we spent. Please do better for your guests going forward. 4 star experience this was NOT.
Angel
เข้าพัก 8 คืน, เมษายน 2024