Lobby sitting area

Reviews of Arthotel Ana Gallery

Arthotel Ana Gallery
Karl-Böhm-Strasse / Marktplatz 17, Baldham, Vaterstetten, BY

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 343 reviews" "
Rating 8 - Good. 155 out of 343 reviews" "
Rating 6 - Okay. 46 out of 343 reviews" "
Rating 4 - Poor. 18 out of 343 reviews" "
Rating 2 - Terrible. 9 out of 343 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Matthias, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

FELLIPE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great. Even though is not in Munich, is very close from the station with shops all around, restaurants and all we needed. I didn't expect to have no reception, but that wasn't an issue. The only thing that I would change is the bed. I was with my fiance, and we got single beds together instead of a double bed, that is not the same, but it was comfortable. Tha k you very much for everything.
Stayed 2 nights in Apr 2023

6/10 Okay

Karl

Business traveller
Disliked: Staff & service, property conditions & facilities
The service in the room was poor. Most of the TV programms were blocked and the lamp on the tabel did not work - and was not repaired. despite a note i left on the tabel. Check in however was good - despite my delay.
Stayed 6 nights in Apr 2023

2/10 Terrible

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Other than the train station being close by, this is not a place to stay for a tourist. It is extremely noisy due to the trains, there is no parking, no breakfast, and a front desk that has service only on Tuesday and Friday.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

2/10 Terrible

Benny

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
bad service
I called the hotel and inform about late arival and aske for key info/ they told me they are open until 23:00 I reach the hotel at 22:10 the door was closed I could not call the and stay out for abou 30min They idnt send me e-mail with info how to open the door when i infrom the reception at the morning they told me they didnt have my e-mail that not true it was printed in thier document, they didnt appologise for the situation I will never visit this hotel any more
Stayed 1 night in Jan 2020

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great and very good price
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
A great place to escape the busy city, very clean and great service, i would stay here again.
Stayed 3 nights in Sep 2019
Response from Julia Buchgeister on 7 Oct 2019
Thank you for your great feedback!

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from Julia Buchgeister on 14 Oct 2019
Thank you for your feedback

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019
Response from Julia Buchgeister on 19 Jun 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, convenient location, great breakfast, efficient staff
Stayed 4 nights in May 2019
Response from Julia Buchgeister on 10 Jun 2019
Thank you for your feedback!

10/10 Excellent

cathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Everyone was friendly and helpful! Room was nice. We loved the breakfast. It was great being so close to the train and eateries.
Stayed 3 nights in May 2019
Response from Julia Buchgeister on 10 Jun 2019
Thank you for your feedback!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Julia Buchgeister on 31 Oct 2018
Vielen Dank für Ihr positives Feedback!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
stayed for one night during my travel through Germany. check in at 2300 and good breakfast
Stayed 1 night in Sep 2018
Response from Julia Buchgeister on 24 Sep 2018
Thank you for your great feedback! Have a nice day!

4/10 Poor

EzE, Colorado

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It started with the hotel having the wrong check out date for our stay. 2 of the 3 front desk people were nice and accommodating, but we got the 3rd who was unfriendly, rude and should honestly go find another job outside of the hospitality industry. It was stupid things like a 2nd room key was a problem and she even told a member of our group who asked for extra coat hangers that they did not have any and the guest should buy them from the store downstairs. All in all she was terrible and you dreaded dealing with her. The upside is that the hotel has a supermarket, bakery and drug store right underneath it. The hotel also backs to the train tracks, which in Europe means a train is going by every 10 - 15 minutes. When booking ask where you room will be located. The rooms on the back have a/c but face the tracks. The rooms on the front do not have a/c. Pick your poison We had a room on the front and had to have our windows open which meant you had street noise and the train. The beds only had comforters no other sheets or blankets. That meant we were either sweating or freezing from sweating and made for a week of not the greatest sleep. All in all the hotel is in good location with easy train access to Munich, but know what you are getting into.
Stayed 7 nights in Aug 2018
Response from Julia Buchgeister on 24 Sep 2018
We're sorry you had problems during your stay. I will pass your evaluation on to the relevant staff immediately.

8/10 Good

carsten, Elizabeth, CO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean rooms, free coffee all day!!!
Stayed 3 nights in Aug 2018
Response from Julia Buchgeister on 24 Sep 2018
Thank you for your nice feedback!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snapshot of convenient higher class suburbia.
Interesting choice. Overall for us was good. Very convenient to have the medium sized supermarket downstairs. This is in the burbs, but virtually right next to the S-Bahn, so easy with luggage. Interesting to see life from the viewpoint of an upper class residential area, about 20 minutes from downtown. More realistic than a typical place near the central city. Lobby did not have AC, but thankfully our room did, since it was about 92 degrees during our two days there. Breakfast was quite good. Would stay again.
Stayed 2 nights in Jul 2018
Response from Julia Buchgeister on 8 Aug 2018
Thank you so much for your great feedback!

6/10 Okay

KB, UK

Ok hotel
Pros : Hassle free late check in. You do need to email hotel before Breakfast good Close to tram but cost around 8 eur to city centre Cons: Hotel staff should be more welcoming No kettle in room Underground parking costs 6 Euro but we used nearby free parking instead Overall ok hotel
Stayed 1 night in Jul 2018
Response from Julia Buchgeister on 8 Aug 2018
Thank you for your feedback :)

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is close to a train station but far from the airport and about a 20 minute ride to the city center. The staff was extremely rude when I asked for a fan or if my room had ac they laughed and spoke in German. When I was checking out I asked if the reservation money would go back on my card like was said when I checked in and the lady told me she was to busy to do that right now but I was the only one in the lobby, she then did the return on my card and never said thank you for your stay or have a great day and when she realized i was still waiting she said “wait else do you need why are you waiting here”. Only one side of the hotel actually has ac and the train station is right next to the hotel So it is very loud
Stayed 2 nights in Jul 2018
Response from Julia Buchgeister on 8 Aug 2018
Unfortunately we have no fan in our hotel.I apologize for this behavior. We will clarify this with the responsible personnel. Unfortunately we could not change your room, because we had no other free room with AC. The reservation amount of the credit card was of course refunded. This was only a reservation and no payment. Thank you for your honest review and wish you a nice day!

8/10 Good

Bayindir Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Julia Buchgeister on 24 Jul 2018
Thank you for your feedback!

10/10 Excellent

Yesid, Muinich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Stayed 4 nights in Jun 2018
Response from Julia Buchgeister on 25 Jun 2018
thank you so much for your great feedback! Have a nice day!

4/10 Poor

Enrique

Disliked: Staff & service
Just say no…
Just say no…
Stayed 1 night in Jun 2018
Response from Julia Buchgeister on 20 Jun 2018
Thank you for your feedback! Would you like to tell us what was the problem with your reservation? We hope that we can help you!

10/10 Excellent

Mujahid, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Great place Very next to S Bahn Very quality hotel in very reasonable price. Good breakfast.
Stayed 3 nights in May 2018
Response from Julia Buchgeister on 3 Jun 2018
Thank you so much for your feedback! Have a nice day!

6/10 Okay

Shirley

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but noisy.
Overall not bad. We like that it was very close to Metro and grocery store. It was also very clean and large. However we face the courtyard and it was quite noisy from people drinking late at night. Be aware that the coffee is not free in the lobby as per hotels.com website.
Stayed 4 nights in May 2018
Response from Julia Buchgeister on 3 Jun 2018
Thank you very much for your feedback! Have a great day!

4/10 Poor

ben , singapore

Liked: Staff & service
Disliked: Room comfort
Hotel didn't have aircon in some of the rooms
The room I had on the first night didn't have air con and we had to sleep the night without it. Thankfully, the staff made the change the next day but wish they inform us when we booked
Stayed 3 nights in Apr 2018
Response from Julia Buchgeister on 30 Apr 2018
Dear Guest, thank you for your feedback! Have a nice day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
High-quality and class-act establishment, great value for money. I have stayed here many times. There were noises above after hours on this occasion, which lowered the rating that I otherwise would have given.
Response from Julia Buchgeister on 1 Apr 2018
thank you for your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Thank you for your positive feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel, which is very close to train station. The room is very clean and very comfortable too!!! Nice and tasty breakfast.
Stayed 5 nights in Sep 2017
Response from PS on 18 Nov 2017
Thank you very much for your positive feedback! I will give it forward to my collegaues.

8/10 Good

Mubarak , Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to train station
I like everything thing very good value of money clean hotel + free parking + close to many shops
Stayed 1 night in Sep 2017

8/10 Good

George, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with good amenities nearby
I stayed at the hotel for 4 days while on a business trip. Room was very clean with aircon and nice flat tv. Room was cleaned on a daily basis and staff were extremely helpful throughout. Highly recommended as a no frills reasonably priced hotel .
Stayed 4 nights in Jul 2017

10/10 Excellent

sunny, Bridgwater UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Superb hotel in a nice suburb
The hotel is very nice but the wifi is terrible. If the wifi is improved it would be a 10 out of 10!
Stayed 17 nights in Jul 2017

10/10 Excellent

Enconce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was accommodating toward requests, friendly, and helpful. The hotel is located in a splendid part of Munich, and is within walking distance to shops, restaurants, bars, and a grocery store.
Stayed 2 nights in Jun 2017
Response from Petra on 30 Jul 2017
Thank you very much for your positive feedback!

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to metro, could hear this from the room so if you sleep light this might be a problem. Room was very large and bathroom was good. Wifi was not secured but worked well enough in room. Was a little slow at times. Breakfast at the hotel was good.
Stayed 1 night in Jul 2017
Thank you very much for your feedback! Yes, because of the train, we have air condition in all the rooms to the train side. Kind regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic clean hotel
Was here for a week training around Munich, and I booked this hotel. The breakfast had varied things and all the things were very fresh, especially the bread,....was yummy. The hotel is a basic one and its very clean. The staff are very helpful all the time, except on one morning when I had to deal with a grumpy receptionist. Recommended!!
Stayed 4 nights in Jun 2017
Thank You very much for your positive feedback! With that grumpy receptionist, I will talk ;) Kind regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
The room was much better than we expected for the price. Free parking just across the road at the train park and ride. Great cafe/bar just across the market plaza.
Stayed 2 nights in Jun 2017
Response from Petra S. on 16 Jul 2017
Thank You very much for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A nice hotel close to the subway station. DM supermarket is just downstairs of the hotel. Nice neighborhood.
Stayed 3 nights in May 2017
Response from Petra S. on 16 Jul 2017
Thank You very much for your positive feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Close to the subway station, have DM market downstairs,very convient location.
Stayed 3 nights in May 2017
Response from Petra S. on 16 Jul 2017
Thank you very much for your positive feedback!

8/10 Good

Chantalle , Edmonton AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from Munich but close to direct transportation
It's a little far outta the way, but for the price it's worth the trip. It's right on the sbahn line which was really helpful, about 30 minutes out of city center. The pillows were really bad but everything else was decent!
Stayed 3 nights in May 2017
Response from Petra S. on 16 Jul 2017
Thank you very much for your feedback. I will give it to the manager, maybe we can find a solution for the pillow-problem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, Simple
Extremely convenient to the train station, but that also meant it was quite noisy. Good breakfast selection, very clean. Simple, no amenities like a kettle. Convenient to an ATM and a restaurant.
Thank you very much for your feedback!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had no information about parking so this was a little confusing but it is good. Supermarket under hotel too.

8/10 Good

Mark, Berkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suburb of Munich
If you do not mind staying outside Munich city, this is a good location. Hotel is adjacent to the railway line, which is convenient for travelling and connections, but some noise during the evening and early morning. I still managed to get a good sleep. A few good restaurants in Baldham, including Greek and Spanish Tapas.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, small hotel with reasonable prices.
A very nice place, small but with nice receptionists, clean rooms and big TV's

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Budget hotel on outskirts of Munich
Basic, modern hotel with attractive room rates, so luxury can not be expected.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and Comfortable Room
Solo guy traveler, late 40s. The Hotel is about 25 minutes on Regional Rail (S-Bahn) to Munich and runs every 20 minutes. The walk from the train station is about 3 minutes with luggage in tow. Note, I didn't notice a ramp so you have to negotiate your luggage up a couple flights of exterior stairs from the sidewalk to the entry level. Don't let that stop you from booking though. Call hotel and find out if there's a lift. (One side of the hotel faces the tracks and station so if you sleep with windows open, (and there's a balcony) you'll hear the trains coming and going. I didn't mind it, it was ok for me. Two convenience stores - food, alcohol, sodas, fruit, toiletries, etc. immediately underneath the hotel structure. Bar immediately outside the hotel. A couple of good restaurants nearby - Neruda (Tapas and Main dishes) - if you don't eat in Munich. Room incredibly spacious... you can walk around comfortably... Mini Fridge... It has a safe, but nothing larger than a passport / wallet can fit in it - (no Surface tablet or laptop will fit.). Bathroom also spacious and comfortable...and didn't feel like it was in the bedroom. Excellent for business travelers but for my getaway excursion as well. Has kitchenette, but I didn't use so can't comment. Other than checking -in/out didn't interact with staff much but they seemed friendly. If I couldn't stay in Munich proper, I would definitely stay at this Hotel.

6/10 Okay

Drew, Canada

Liked: Cleanliness
Disliked: Room comfort
Great hotel. Needs a/c though
Everything was great. Just needs air conditioning and it'd be 4 stars instead of 3.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking a bit difficult

8/10 Good

Matthias, USA MD

Liked: Cleanliness, staff & service, room comfort
Friendly service, even got the room ready earlier! Very clean rooms. Quick access to public transportation. Good spot to explore Munich and surrounding for fair price.