Property amenity

Reviews of The Burrard

3 out of 5
The Burrard
1100 Burrard Street, Vancouver, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1124 out of 1997 reviews" "
Rating 8 - Good. 591 out of 1997 reviews" "
Rating 6 - Okay. 153 out of 1997 reviews" "
Rating 4 - Poor. 59 out of 1997 reviews" "
Rating 2 - Terrible. 70 out of 1997 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment and convenient
Stayed 5 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room! So cute and perfect for our 3 day stay. Check in was easy, staff were kind and helpful, unfortunately theh were sold out of parking, which surprised us the lady told us the hospital parking across the street may be available. Lucky for us we got cheaper parking nice and close to the cross walk which was great. We didnt get our room cleaned on the second day so unfortunately we didnt get our coffee restocked. Thankfully they had a restock at the front desk so we could get some for morning. The coffee shop attached had amazing espresso and the pasteries were devine. We loved how easy it was for us to walk around as well as order an uber to near by attractions. The hospital is right across the street so lots of sirens and noises in the night. We felt safe in our room.
Stayed 3 nights in Mar 2024

2/10 Terrible

Gurmannat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small washrooms

2/10 Terrible

shawn

Travelled with family
Liked: Cleanliness
Called and said I had a disability asked to be on lower floor close to elevator so they put me on top floor farthest room possible from elevator and didn’t have any disabled parking stalls
Stayed 1 night in Mar 2024

10/10 Excellent

mario, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had very nice stay at the hotel with my teenage son. We liked that hotel had ping - pong table, friendly staff, coffee/tea/water replenished daily. Room was clean and modern. Walkable distance to waterfront.
Stayed 3 nights in Mar 2024

2/10 Terrible

Kirandeep

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No parking provided!!! Not cleaned rooms!!
Stayed 1 night in Mar 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t have been nicer and more helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing what the stuff could do with with the facilities available
Stayed 1 night in Mar 2024

4/10 Poor

Sandra-Marlena

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jinu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, affordable.
Stayed 2 nights in Feb 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Lyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay. Parking is limited and not friendly for trucks. We had to park at hotel across the street.
Stayed 1 night in Mar 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The photos of the hotel make it look better than it is but the location is great and the staff were friendly and the cafe is great. The dispenser for the toiletries is a bit annoying but the water flow in the shower was good. The bed was a bit too soft but there were lots of pillows and it was easy to have the room at a pleasant temperature. It can get a bit noisy at night but having said that I slept well. Overall good.
Stayed 1 night in Mar 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are excellent, I will stay again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanaphat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are really friendly. Good services and cleanliness.
Stayed 1 night in Mar 2024

10/10 Excellent

Sammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the city view and the cuteness of the room. Had everything needed for an overnight stay and it was a half hour to the event walking. We had room 306 it was fantastic
Stayed 1 night in Mar 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Professional check in. Room was spotless and very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a short stopover. Convenient for cruise terminal and plenty of eating options available within walking distance
Stayed 1 night in Mar 2024

10/10 Excellent

Rajeev

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my recent trip to Vancouver was to attend a conference at the Sheraton next door, I opted for a more cost-effective choice for accommodation. The Burrard is conveniently located in Downtown Vancouver and provided excellent value. The rooms were smaller but clean, bright, and well-equipped. The courtyard area is pleasant, especially in the evenings. The bottled water provided each day was a very nice touch and the in-room coffee pods were excellent. Internet was reliable and fast. Very good value overall.
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing find for a stay in Vancouver. We were only here for one night in transit and it was the perfect base to get around for the couple of days. We have now decided we will be coming back to this hotel to explore Vancouver even more!! Love this place!
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Clunking sound above my room all night long
Stayed 1 night in Mar 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, fun atmostphere.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was well priced and located near the downtown core. I was a bit concerned with it being across the hospital, but my stay was relatively quiet (no ambulance noise). The attached cafe and restaurant were convenient.
Stayed 4 nights in Mar 2024

6/10 Okay

Zoe

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Location was great for my purposes, so no complaints there. But my room was against a very loud maintenance closet and wasn’t well sealed. After bringing dessert back one night, I had a couple of cockroaches saying hi the next morning. Great price though, so lesson learned, won’t be trashing food wrappings in my room overnight next time.
Stayed 3 nights in Dec 2023

8/10 Good

Jolene

Liked: Cleanliness, staff & service
The courtyard was cute, we loved the sounds of the birds that we could hear while inside our room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
friendly helpful and knowledgable staff ...wonderful location
Stayed 1 night in Mar 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very cute, cleanliness was sub par, and being directly across from a hospital meant all night sirens. The area has severe issues with drug addiction, and aggressive behaviour from persons that are in this group. I was not made to feel safe walking around on my own as a woman walking on my own both during the day, and after dark.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great comfortable stay.
Stayed 1 night in Mar 2024

8/10 Good

Quinten

Travelled with partner
Liked: Cleanliness, staff & service
Decent for the price, good location. Free nesspresso coffee
Stayed 1 night in Mar 2024

10/10 Excellent

Miki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with a lot of the area being within walking distance.
Stayed 3 nights in Mar 2024

4/10 Poor

Carlos R

Travelled with partner
Disliked: Amenities, property conditions & facilities
Terrible unit, located on the side of the elevator which is old and cranky with terrible noise heard from my unit 24 hours.
Stayed 3 nights in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky remake of mid-century motel hotel. Pleasant staff. Tight parking for a truck but secure. Overall decent value for the money. Right across from a hospital.
Stayed 1 night in Mar 2024

10/10 Excellent

Desiree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely just adorable and so centrally located
Stayed 1 night in Mar 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Great value, wonderful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Rahùl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good !! It was good . The property is old but functional .
Stayed 1 night in Mar 2024

6/10 Okay

Karen E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were good. The area was nice. The parking was ridiculous! There are not enough parking spots for the amount of rooms. Had to park elsewhere. Disappointed
Stayed 1 night in Mar 2024

2/10 Terrible

Chinmai

Stayed 1 night in Mar 2024

2/10 Terrible

mahlea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 nights while on a work trip. Hotel was clean and very quiet. The bed was large and very comfy. While I didn’t use the courtyard area I imagine it would be a great place to hang out. It is within walking distance to great restaurants and shopping. The only thing I didn’t like (and this is probably just me), it is not obvious how to turn the bedside lights on and off (you have to turn the reading light to find the switches. I would stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

milan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence experience
Stayed 2 nights in Feb 2024

6/10 Okay

SHERYL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The parking is very limited if you drive a vehicle which is over 5’6”. The clerk saw me struggling to back out and came to open the gate so I could get out as my vehicle was too high to go into the parking. This should be part of their website so people will know if their vehicle will be able to access the parking. The music was extremely loud and I had difficulty hearing the tv. Staff was exceptional! Overall this is good value for the cost compared to others in the city. It is definitely geared to a younger clientele.
Stayed 1 night in Mar 2024

10/10 Excellent

Vimalpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Osmmmm
Stayed 2 nights in Feb 2024

10/10 Excellent

Imran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Maybe next time I can get VIP amenities
Stayed 2 nights in Feb 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Coffee/Pastry Bar right beside the Lobby. Large TVs and Cast Capable. Tiny sink in bathroom. Small but very nice rooms. Bed was excellent!
Stayed 1 night in Feb 2024