Dear Sheila, Thank you for your recent review, I am sorry that your stay was not the positive experience I hope all our guests have. I have shared your feedback with the team to address the issue you have raised. Kind Regards Phil and the Nesuto team.

Thank you Lailah for your review score!We look forward to welcome you soon.Kind regards,Phil

Dear Clara,Thank you for your review score!We look forward to welcome you again in the future.Kind regards

Dear Sadia,Thank you for your kind review.I'm glad you had a lovely stay and found us "superb".I will share your comment to Jarina.Thank you for your feedback in regards to the sofa: be assured that we will replace it.We look forward to welcome you again.Kind regards,

Dear Rachael,Thank you for your constructive review.To offer a competitive price we are not open 24/24.When the reception is unattended (to assist a guest or clean a room) the landline is diverted to our mobile phone.Since the Covid we removed the compendium and all the information in regards to the hotel and the area are on the QR code near the T.V.There is a cabinet at the reception for extra towels, coffee...I'm sorry if you did not enjoy the sofa. Please be assured that your comment will be forward to our team member to order a new one.I hope that you enjoyed the free parking...and we look forward to welcome you again.Kind regards,

Dear Christopher,Thank you for your constructive review.We are glad that you enjoyed the location and found us friendly.There is a pet control every three weeks in all the common area, please be assured that your comment will be report to the company.We look forward to welcome you soon!Kind regards

Dear Yiping,Thank you so much for your kind review!We are glad that you enjoyed your stay with us.We look forward to welcome you soon!

Dear Allan,Thank you for your kind review.We are glad you enjoyed your stay with us.We look forward to welcome you again!

Dear Leanne,Thank you very much for your kind review.We look forward to welcome you again.Kind regards,

Dear Partap,We very much appreciate your comments regarding your recent stay..Thank you for staying with us; unhappily, we were not able to move your room to your preferred location on the day; however glad to know we made this offer the following day.Thank you again for sharing your experience.

Thank you very much for your review. We appreciate the feedback & are very happy you enjoyed your stay. We hope to see you again in the near future.

Dear Joanna,Thank you for your kind review!We are glad you enjoyed your stay and the location.We look forward to welcome you soon.Kind regards

Dear Yuki,Thank you for your kind review!We are glad you enjoyed your stay with us!We look forward to welcome you soon.Kind regards

Dear Don,Thank you for your review score!Nesuto Chippendale is well located: 10 min walking distance to central station.We look forward to welcome you again.Kind regards

Hi Simon,Thank you for your review.I'm glad that you enjoyed the location.After your feedback a technician came to fix the A/C.We look forward to welcome you again!Kind Regards,

Thank you Sung for your review score!We look forward to welcome you again.Kind regards,

Dear James,Thank you for your kind review.The location is excellent: 15 min walking distance to darling harbour and central station.5 min to Spice alley...We look forward to welcome you again!Kindest,

Dear Dean, Thank you for your recent review. Please accept my sincere apology that your stay with us was not the positive experience I would hope all our guests have. Please be assured that we will address your concerns with the team. Best Regards, Phil and the Nesuto Team

Dear Yseult, Thanks you for your kind review.We are glad that you enjoyed your stay with us. Can't wait to welcome you again! Kind regards, Phil and the Nesuto Team

Dear Mark, Thank you for your recent review. Please accept my sincere apology that your stay with us was not the positive experience I would hope all our guests have. Please be assured that we will address your concerns with the team. Best Regards, Phil and the Nesuto Team

Dear Rachael,Thank you for your recent review. Please accept my sincere apology that your stay with us was not the positive experience I would hope all our guests have. Please be assured that we will address your concerns with the team.Kindest,Phil and the Nesuto Team

Dear Jessica,Thank you for your recent review.I am delighted you had an enjoyable stay.We look forward to welcome you again.Best regardsPhil and the Nesuto Team

Dear CindyThank you for your kind review.We look forward to welcome you again...Hopefully soon!Best regardsPhil and the Nesuto Team

Dear Delma, Thank you for your kind review. We are glad that you enjoyed your stay with us. We are looking forward to welcome again. Kind regards, Phil and the Nesuto Team

Hi Paul, Thank you for kind review. We are glad that you enjoyed your stat at Nesuto Chippendale. We look forward to welcome you again.

Hi Kim, Thank you for your kind review. We purchased new pillows for the hotel. We look forward to welcome you back at Chippendale and try our new pillows!

Dear James, Thanks for taking the time to give your feedback. We are sorry to hear you had a bad experience. I can confirm that your neighbor was noisy. It was a mum and her daughter from Ukraine (we tried to speak to the mum but her daughter having nightmares) Due to our high occupancy we couldn't move you to another room. That's why we refunded your booking. Hope we can welcome you again. Kindest, Phil Kindest, Phil

Dear Nola, Thanks you for your review score. We are looking forward to welcome again. Kind regards, Phil and the Nesuto Team

Dear Brendan, We are sorry to hear the rooms weren't up to the standard you've come to expect from us. We did our best to welcome you: Indeed, we gave you an early check in at 9h00 am. (In theory, the check in time is 2h00 pm) Also, we organized a pest control immediately after your complaint. In Sydney during May/June, due to the weather the cockroaches trying to go in each room. At Nesuto Chippendale, there is a pest control once a month for the common area: Hallways, parking, lifts, fire stairs. We also organize a pest control every six months for each apartment. Just letting you know, we refunded the rest of your stay (a non-refundable booking) You stayed in the apartment 123, with new carpet (installed in February 2022) and a new TV. You insisted on the condition of the room: not a word on the “early check-in” and on the fact that we refund a non-refundable booking… Thanks for taking the time to give your feedback. Best regards, Phil and the Nesuto Team

Chère Catherine, merci pour votre gentil avis. Nous avons eu plaisir a vous accuellir à Nesuto Chippendale. Nous esperons avoir l'honneur de vous revoir. Profitez du temps en Nouvelle Caledonie: l'hiver est glacial en ce moment à Sydney

Thank you for staying with us at the Nesuto Chippendale. We are glad that you enjoyed the Location. We are close to great bars , pubs and restaurants. (5 min walk to "Spice Alley" -Less than 10 min walk from central station.) We hope that we can welcome you again. Warm regards, Phil and the Nesuto team

Hi Jordan, Thank you very much for your feedback, we are glad you enjoyed your stay with Nesuto. We are sorry the spa was not heated, its strata decision due to Covid 19. We look forward to welcoming you again. Warm regards, Phil

Thank you for staying with us at the Nesuto Chippendale. Warm regards, Philippe and the Nesuto team

We are glad that you enjoyed your stay. Nesuto Chippendale is located at 10 min walking distance to Central Station(source google map). Thank you for staying with us at the Nesuto Chippendale. We hope that we can welcome you again. Warm regards, Philippe and the Nesuto team

Hi Stephan, Thank you very much for your feedback. We are glad that you enjoyed the area and the spacious room. Unfortunately the BBQs on the roof have been removed by the building manager due to Strata's decision (for security reason) . We look forward to welcome you again. Regards, Phil and the Nesuto Team

Hi Hayden, Thank you very much for your kind review. All the team was very happy to read your feedback. We look forward to welcome you again. Regards, Phil and the Nesuto Team

We are sorry if the room didn’t meet your expectations. Those issues have been reported to be fix. We look forward to welcoming you back! Warm regards Philippe