Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Nightcap at Colyton Hotel

3.5 out of 5
Nightcap at Colyton Hotel
12 Great Western Highway, Colyton, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 74 out of 197 reviews" "
Rating 8 - Good. 84 out of 197 reviews" "
Rating 6 - Okay. 19 out of 197 reviews" "
Rating 4 - Poor. 8 out of 197 reviews" "
Rating 2 - Terrible. 12 out of 197 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with partner
Very comfortable
Stayed 1 night in Mar 2024
Response from Nicole on 24 Mar 2024
Thanks Janice, We are glad you enjoyed your stayLook forward to seeing you again

8/10 Good

Cesaly

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quaint.
Stayed 7 nights in Feb 2024
Response from Nicole on 25 Feb 2024
Thanks Cesaly we are glad you enjoyed your stay.How can we earn the extra point.

10/10 Excellent

Ezekiel

Stayed 1 night in Feb 2024
Response from Nicole on 20 Mar 2024
Thanks for the 5 stars we are glad you enjoyed your stay. Look forward to seeing you again

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on 6 Feb 2024
Thanks Elaine for the 5 starHope to see you again soon

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy and bar and restaurant in same place!
Stayed 2 nights in Dec 2023
Response from Shaun on 20 Dec 2023
Thanks for the review Rick, our location is pretty handy!

6/10 Okay

Ramona

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Shaun on 20 Dec 2023
Hi Ramona, we would love some feedback on how to better your next stay!

8/10 Good

Yahye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and tidy
Stayed 2 nights in Dec 2023
Response from Nicole on 7 Dec 2023
Thankyou Yahye look forward to seeing you again

6/10 Okay

Mark, Bonner

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Someone in the room down kept us awake all night
Stayed 1 night in Nov 2023
Response from Shaun on 20 Dec 2023
Hi Mark, the pub next door has security on site 7 nights a week, they let use use them to deal with guests like you have advised. Unfortunately we can only deal with them as we are notified, please feel free in future to call the number in room to advise management and we can sort the issue.

10/10 Excellent

Wesley, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean and everything is like new. Towels and bed linen are hotel quality and bright white. It’s a motel size room in American standard but it’s nothing like our filthy motels in the US. It
Stayed 1 night in Nov 2023
Response from Shaun on 10 Nov 2023
Thanks Wesley, we take pride in the service we offer our guests, glad you enjoyed your stay

10/10 Excellent

amanda

Stayed 1 night in Oct 2023
Response from Shaun on 30 Oct 2023
Thanks for the great review Amanda!See you next time

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 2pm Had to wait 15 min for room to be cleaned
Stayed 1 night in Oct 2023
Response from Shaun on 30 Oct 2023
Thanks for the stars Garry, see you soon!

6/10 Okay

Beverley

Travelled with family
Liked: Staff & service
Check in out of hours was made easy, accommodation was clean & tidy. Only drawback was the layout of room - confirmation was for King-size bed, actual was 2 x Singles - one of which was on wheels so sensitive it rolled across the floor. Nevertheless, it was accommodation on par for price.
Stayed 1 night in Oct 2023
Response from Shaun on 23 Oct 2023
Thanks Beverly, we are glad you enjoyed your stay with us, our compact king rooms contain two king singles that are joined, this is standard practice in many hotels. Our apologies for any misunderstanding.

4/10 Poor

Graeme

Stayed 1 night in Oct 2023
Response from Nicole on 17 Oct 2023
Thankyou GraemeHope to see you again

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Shaun on 6 Oct 2023
Thanks for the review Anon, we're always on the lookout for ways to improve, so happy for you to advise. 96232266

10/10 Excellent

Paramanathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Definitely coming back to same hotel
Stayed 4 nights in Sep 2023
Response from Nicole on 1 Oct 2023
Thankyou for your kind words.We are so glad you enjoyed your stay and look forward to seeing you again

8/10 Good

Duy H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place because it is close to Mount Druitt.
Stayed 3 nights in Sep 2023
Response from Colyton on 10 Sep 2023
Hi Duy,Thanks for taking the time to give us a review. We hope to see you again soon.Lisa

6/10 Okay

Amy

Stayed 3 nights in Aug 2023
Response from Colyton on 10 Sep 2023
Hi Amy,Would love to hear how we can better our services to you. Please call the Colyton Hotel to further discuss.Lisa

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and the hotel kitchen cooked the best steaks and ribs
Stayed 5 nights in Aug 2023
Response from Colyton on 5 Sep 2023
Hi Peter,Thanks for taking the time to give us a review. Yes, i would have to agree that our staff and Chefs are amazing. Look forward to seeing you dine in our bistro soon. Lisa

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, renovated room. Service was great, meals were delicious. Venue was great overall
Stayed 1 night in Aug 2023
Response from Colyton on 5 Sep 2023
Hi Rochelle,Thanks for taking the time to give us a review.We are glad to hear you enjoyed your stay with us. We hope to see you again soon.Lisa

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Colo on 15 Aug 2023
Hi Josephine,Thanks for the 5 star review.We hope to see you again soon.Lisa

10/10 Excellent

Piers

Stayed 1 night in Aug 2023
Response from Colyton on 1 Sep 2023
Hi Piers,Thanks for the 5 Star review. We hope to see you again soon.Lisa

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2023
Response from Colyton on 23 Aug 2023
Hi Kelly,Thanks for the 5 Star review. We hope to see you again soon.Lisa

10/10 Excellent

Jane

Stayed 1 night in Jul 2023
Response from Colo on 15 Aug 2023
Hi Jane,Thanks for the 5 star review.We hope to see you again soon.Lisa

2/10 Terrible

Jac

Liked: Cleanliness, property conditions & facilities
i really want to give a positive review as the Hotel has potential but fails. Being a Pub Hotel it is to be expected that some noise to be heard of patrons. The rooms very clean, AC, TV, small bar fridge, ensuite. But, window facing where you park your vehicle is obscured so when you have someone pearing into your vehicle. You literally have to open the door to see them. yet the window overlooking the carpark of the pub side is clear...why? There is an internal PA system in the room (for emergency evacuation) and for an hour each night it starts crackling with static. Being in Room 1 next to the entrance/exit all you hear is vehicles come and go as they go over the drain grate. But what what really pissed me off (tonight), after hearing everyone (possibly employees and patrons leave). The external alarm system goes off. a loud beeping sound like an alarm clock or a truck reversing. i have attempted to contact both their standard an emergency ph with no success. Reception empty. Pub closed. That was an hour and 30mins ago. The alarm is still going. What type of business operates when they allow an alarm go off continuously when they have hotel guests. i doubt any chance of sleep tonight. edited: alarm going on two hours. no-one around. Hate to imagine if they were broken into or a fire started. ...This was my original review which was deleted on the website
Stayed 2 nights in Jun 2023
Response from Colyton on 25 Aug 2023
Hi Jac,We would like to thank you for your review. We apologise for your experience at the hotel and will look further into the situation.May i suggest booking a room further away from the entrance to minimise noise.Upon your next stay we can offer 10% off when booking direct with us.Lisa

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and clean
Stayed 1 night in May 2023
Response from management on 26 May 2023
Thankyou MarkWe hope to see you again

6/10 Okay

Kumiko, kensington

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from management on 26 May 2023
Thankyou

10/10 Excellent

Rob, Mudgee

Travelled with partner
Liked: Cleanliness, staff & service
Great location for a variety of Sydneys major events and venues. Friendly, helpful and efficent staff. Good value for money.
Stayed 1 night in Apr 2023
Response from management on 26 May 2023
Thankyou Rob, We are glad you enjoyed your stayWe look forward to seeing you again

2/10 Terrible

Roya

Disliked: Staff & service, amenities, property conditions & facilities
From 1-4am extremely noisy, drunk people around the room and car park area screaming, singing or talking loud, horrible night
Stayed 1 night in Apr 2023
Response from management on 26 May 2023
So sorry to hear about this Roya. Please try one of our other rooms which are away from the hotel.We hope to see you again

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from management on 26 May 2023
Thankyou

6/10 Okay

Suzanne

Disliked: Cleanliness, property conditions & facilities
An overnight stay before returning to the airport for our flight back to the UK. Basic facilities in the room which didn’t reflect the quality of photos on the website. Cockroaches in the shower
Stayed 1 night in Mar 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were so happy with our room, it had everything we needed for our overnight stay. Next time we’re back in SYD here is where we will stay👍
Stayed 1 night in Mar 2023

8/10 Good

Dianne

Stayed 2 nights in Feb 2023

6/10 Okay

Madalaine

Stayed 1 night in Mar 2023

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Greg

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There was new tiles in the bathroom The room was small but it’s all we needed The aircon worked The linen was clean and it was cheaper than most other places I’ll stay there again
Stayed 1 night in Jan 2023

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro - comfy bed - quite - location Cons - Bathroom a little small & shower shelf needs to be moved to wall where taps are... A light switch for the bathroom near the bathroom would be good - not near front door
Stayed 1 night in Jan 2023

8/10 Good

Maryanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed where great. The bathroom a little small. Great staff. Very clean and not too noisy.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found it extremely up-to-date and very clean and extremely comfortable extremely satisfied with accommodation
Stayed 1 night in Dec 2022

8/10 Good

Emeli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spend one night because we needed a place to sleep for the night because we were in town for a rugby tournament. The motel was clean and modern, looks exactly like the photo. We’ll stay there again.
Stayed 1 night in Nov 2022

6/10 Okay

Leaha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issues were that the king studio is a lot smaller than the photos imply, the mattress was very soft and we felt like our heads were lower than our feet, and in room 30 there was a whooshing noise (like a pressure valve) that releases every couple of minutes...all night long. If you're a heavy sleeper and like a soft mattress then no problem!
Stayed 1 night in Nov 2022

4/10 Poor

James

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Easy to find lots of parking. We checked in after having lunch around 1ish they were busy and couldn’t give us our key. We went into the city and when we retuned around 10.30. Our room was given to someone else and we had to take a smaller room and less money than we had paid. The lady on when we retuned was helpful doing what she could to sort it. On checkout in the morning around 10.30 no one came to the office after I pushed the bell bd waited 5 minutes.
Stayed 1 night in Oct 2022

10/10 Excellent

Rhebba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find, easy to book, easy to understand instructions, clean, good shower & I could make a cup of tea in the morning. It was a nice stay
Stayed 1 night in Oct 2022
Response from management on 18 Oct 2022
Thankyou Rhebba we are glad you enjoyed your stay. We look forward to seeing you soon

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat room
Stayed 1 night in Sep 2022
Response from management on 6 Oct 2022
Thanks John, we are glad you enjoyed your stay.We look forward to seeing you again

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the long weekend, and it was quite and relaxing, very clean, good community service, good quality, good customer service, and in the middle of everything. I would stay here again, very cosy.
Stayed 2 nights in Sep 2022
Response from management on 6 Oct 2022
Thanks Hayley we are glad you enjoyed your stay.We look forward to seeing you again

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
free parking is always great bonus. cleanliness is second to none A microwave would have made it perfect..
Stayed 1 night in Sep 2022
Response from management on 6 Oct 2022
Thanks LisaWe are glad you enjoyed your stay. We look forward to seeing you again

10/10 Excellent

Rapana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the quietness the staff were also very accommodating and friendly i would definitely recommend this hotel to my family and friends
Stayed 1 night in Sep 2022
Response from management on 19 Sep 2022
Thankyou so much for your review, we are glad you enjoyed your stay.We look forward to seeing you again

8/10 Good

Zac

Stayed 1 night in Jul 2022
Response from management on 1 Aug 2022
Thankyou, we are glad you enjoyed your stay, we look forward to seeing you again

10/10 Excellent

Askin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022
Response from management on 26 Jul 2022
Thankyou we are glad you enjoyed your stay. Hope to see you again

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy late check-in after 8:30pm.
Stayed 1 night in Jul 2022
Response from management on 26 Jul 2022
Thankyou we are glad it was made easy for you, we hope to see you soon

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Jul 2022