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Rating 10 - Excellent. 74 out of 197 reviews" "
10 - Excellent
74
Rating 8 - Good. 84 out of 197 reviews" "
8 - Good
84
Rating 6 - Okay. 19 out of 197 reviews" "
6 - Okay
19
Rating 4 - Poor. 8 out of 197 reviews" "
4 - Poor
8
Rating 2 - Terrible. 12 out of 197 reviews" "
2 - Terrible
12
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Janice
Travelled with partner
22 Mar 2024
Very comfortable
Janice
Stayed 1 night in Mar 2024
Response from Nicole on 24 Mar 2024
Thanks Janice, We are glad you enjoyed your stayLook forward to seeing you again
Hi Mark, the pub next door has security on site 7 nights a week, they let use use them to deal with guests like you have advised. Unfortunately we can only deal with them as we are notified, please feel free in future to call the number in room to advise management and we can sort the issue.
Room is very clean and everything is like new. Towels and bed linen are hotel quality and bright white. It’s a motel size room in American standard but it’s nothing like our filthy motels in the US. It
Wesley
Stayed 1 night in Nov 2023
Response from Shaun on 10 Nov 2023
Thanks Wesley, we take pride in the service we offer our guests, glad you enjoyed your stay
10/10 Excellent
amanda
28 Oct 2023
amanda
Stayed 1 night in Oct 2023
Response from Shaun on 30 Oct 2023
Thanks for the great review Amanda!See you next time
Arrived at 2pm
Had to wait 15 min for room to be cleaned
Garry
Stayed 1 night in Oct 2023
Response from Shaun on 30 Oct 2023
Thanks for the stars Garry, see you soon!
6/10 Okay
Beverley
Travelled with family
23 Oct 2023
Liked: Staff & service
Check in out of hours was made easy, accommodation was clean & tidy. Only drawback was the layout of room - confirmation was for King-size bed, actual was 2 x Singles - one of which was on wheels so sensitive it rolled across the floor. Nevertheless, it was accommodation on par for price.
Beverley
Stayed 1 night in Oct 2023
Response from Shaun on 23 Oct 2023
Thanks Beverly, we are glad you enjoyed your stay with us, our compact king rooms contain two king singles that are joined, this is standard practice in many hotels. Our apologies for any misunderstanding.
Staff are amazing and the hotel kitchen cooked the best steaks and ribs
Peter
Stayed 5 nights in Aug 2023
Response from Colyton on 5 Sep 2023
Hi Peter,Thanks for taking the time to give us a review. Yes, i would have to agree that our staff and Chefs are amazing. Look forward to seeing you dine in our bistro soon. Lisa
i really want to give a positive review as the Hotel has potential but fails.
Being a Pub Hotel it is to be expected that some noise to be heard of patrons.
The rooms very clean, AC, TV, small bar fridge, ensuite. But, window facing where you park your vehicle is obscured so when you have someone pearing into your vehicle. You literally have to open the door to see them. yet the window overlooking the carpark of the pub side is clear...why?
There is an internal PA system in the room (for emergency evacuation) and for an hour each night it starts crackling with static.
Being in Room 1 next to the entrance/exit all you hear is vehicles come and go as they go over the drain grate.
But what what really pissed me off (tonight), after hearing everyone (possibly employees and patrons leave). The external alarm system goes off. a loud beeping sound like an alarm clock or a truck reversing.
i have attempted to contact both their standard an emergency ph with no success. Reception empty. Pub closed. That was an hour and 30mins ago. The alarm is still going. What type of business operates when they allow an alarm go off continuously when they have hotel guests. i doubt any chance of sleep tonight.
edited: alarm going on two hours. no-one around. Hate to imagine if they were broken into or a fire started. ...This was my original review which was deleted on the website
Jac
Stayed 2 nights in Jun 2023
Response from Colyton on 25 Aug 2023
Hi Jac,We would like to thank you for your review. We apologise for your experience at the hotel and will look further into the situation.May i suggest booking a room further away from the entrance to minimise noise.Upon your next stay we can offer 10% off when booking direct with us.Lisa
An overnight stay before returning to the airport for our flight back to the UK.
Basic facilities in the room which didn’t reflect the quality of photos on the website.
Cockroaches in the shower
There was new tiles in the bathroom
The room was small but it’s all we needed
The aircon worked
The linen was clean and it was cheaper than most other places
I’ll stay there again
Pro - comfy bed - quite - location
Cons - Bathroom a little small & shower shelf needs to be moved to wall where taps are...
A light switch for the bathroom near the bathroom would be good - not near front door
We spend one night because we needed a place to sleep for the night because we were in town for a rugby tournament. The motel was clean and modern, looks exactly like the photo. We’ll stay there again.
Our only issues were that the king studio is a lot smaller than the photos imply, the mattress was very soft and we felt like our heads were lower than our feet, and in room 30 there was a whooshing noise (like a pressure valve) that releases every couple of minutes...all night long. If you're a heavy sleeper and like a soft mattress then no problem!
Leaha
Stayed 1 night in Nov 2022
4/10 Poor
James
Travelled with partner
23 Oct 2022
Liked: Amenities
Disliked: Staff & service
Easy to find lots of parking.
We checked in after having lunch around 1ish they were busy and couldn’t give us our key.
We went into the city and when we retuned around 10.30. Our room was given to someone else and we had to take a smaller room and less money than we had paid.
The lady on when we retuned was helpful doing what she could to sort it.
On checkout in the morning around 10.30 no one came to the office after I pushed the bell bd waited 5 minutes.
We stayed for the long weekend, and it was quite and relaxing, very clean, good community service, good quality, good customer service, and in the middle of everything. I would stay here again, very cosy.
Hayley
Stayed 2 nights in Sep 2022
Response from management on 6 Oct 2022
Thanks Hayley we are glad you enjoyed your stay.We look forward to seeing you again