Terrace/patio

Reviews of Best Western Plus Hotel Villa D'est

4 out of 5
Best Western Plus Hotel Villa D'est
12 Rue Jacques Kable, Strasbourg, Bas-Rhin

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 727 reviews" "
Rating 8 - Good. 306 out of 727 reviews" "
Rating 6 - Okay. 57 out of 727 reviews" "
Rating 4 - Poor. 10 out of 727 reviews" "
Rating 2 - Terrible. 11 out of 727 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great.
Stayed 2 nights in Dec 2023
Response from Irina on 24 Dec 2023
Dear Mrs Whitehead,We thank you for your kind words and taking your time to evaluate our work. Do not hesitate to come visite us again.With our best regards,Villa D'Est team

10/10 Excellent

paris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice place , price , service & friendly staff .
Stayed 4 nights in Nov 2023
Response from Irina on 22 Nov 2023
Dear Madam Rostami,We are very glad that you liked your stay with us. It will be a pleasure to welcome you again in the future.With our best regards,La réception

10/10 Excellent

Patrick

Stayed 3 nights in Sep 2023
Response from Deckert Denis / Chef de réception on 9 Oct 2023
Monsieur,Quel plaisir d'apprendre votre entière satisfaction suite à votre séjour à la Villa d’Est ! Nous espérons pouvoir vous accueillir à nouveau bientôt parmi nous.Cordialement

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in a quiet neighborhood
Wonderful small hotel, but parking was off-site, a challenge and a bit creapy. Not suitable for the average traveler
Stayed 2 nights in Aug 2023
Response from VLAPP on 12 Aug 2023
Dear Guests, Thank you very much for the time taken to write your experience.Wa are really happy that you enjoyed your stay in our hotel !Awaiting the pleasure to welcome you again .Best regards,V. LAPP - Manager

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff was extremely helpful and very courteous. They went out of their way to help.
Stayed 3 nights in Apr 2023
Response from VLAPP on 17 Apr 2023
Dear Sir,Thank you very much for taking the time for leave your impressions after your stay with us . We share your compliments with our staff and are really happy to know that you enjoyed our hotel .It was a great pleasure to welcome you and we hope to see you again if you will come back to Strasbourg .Kind régards,V. LAPP - Director

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay again next time !
All Staff are friendly, room is comfy, Parking lot is in another place, and it's a little bit small, but nothing to complain for, we saw a SUV parked in, so I guess any basic size car can fit in too. There's a small temporary parking space for people just arrived for check in. Fitness room is bigger than what I expected, and it has everything you need, shower, towels, toilet, water and even a Sauna, you need to make a reservation for it, which means you have privacy when use it(to me is perfect!) Breakfast has small selection, but have everything we need, most important thing is delicious! The women service us coffee is friendly too. It's a small and old hotel, but meet all your requirements, will definitely stay again next time !
Stayed 1 night in Jan 2023
Response from VLAPP on 24 Jan 2023
Dear Guests,Thank you very luch for your kind words and for thanking the time to write them !We are happy to read that you enjoyed your stay at the Villa d'Est and hope have the chance of welcoming you again .Sincerely,V. LAPP - Manager

8/10 Good

Nir

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022
Response from VLAPP on 13 Dec 2022
Dear guest,Thank you very much for your review and for choosing our hotel for your stay in Strasbourg !Staying at your disposal for any further informations,V. LAPP - Manager

8/10 Good

Ana, bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Quiet area and great breakfast
Stayed 1 night in Sep 2022
Response from VLAPP on 11 Sep 2022
Dear Madam,Thank you very much for taking the time to leave your impressions and review .It was a great pleasure to welcome you at the Villa d'Est and we wish to see you again in the future .Best regards,V. LAPP - Manager

2/10 Terrible

Jane

Stayed 1 night in Aug 2022

8/10 Good

Ignacio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from VLAPP on 27 Jul 2022
Dear Guest, Thank you very much for your nice review , we are happy to know that you enjoyed your stay with us ! Staying at your disposal and best regards , V .LAPP - Manager

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of my trip
From the moment I walked in the staff were amazing and friendly. The pictures on the walls were brilliant - classics with a twist. The rooms clean and functional and French. Without doubt the best part of my trip. Definitely would go back if I ever find myself back in Strasbourg.
Stayed 4 nights in Jun 2022
Response from Irina, the reception on 3 Jul 2022
Thank you, Monsieur Kemp for these kind words. We are very glad that you enjoied your stay and you are always welcome to return to our hotel.

10/10 Excellent

Gautier

Stayed 4 nights in May 2022
Response from VLAPP on 18 May 2022
Cher Monsieur; Un grand merci pour le temps consacré à poster votre votre évaluation et surtout d'avoir choisi notre hôtel pour votre séjour ! Nous espérons avoir la chance de vous accueillir à nouveau si vous devez revenir dans notre belle ville et restons à votre disposition pour toute demande. Bien à vous, V. LAPP - Directrice

10/10 Excellent

Adriana

Stayed 2 nights in Apr 2022
Response from VLAPP on 28 Apr 2022
Chère Madame, Nous vous remercions chaleureusement de nous récompenser avec votre note et surtout d'avoir choisi notre hôtel pour votre séjour ! Espérant vous accueillir à nouveau et restant votre entière disposition , Bien cordialement V. LAPP - Directrice

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel. Enjoyed my stay
Stayed 5 nights in Apr 2022
Response from Deckert Denis - Chef de réception on 12 Apr 2022
Madam, Thank you very much for your kind words about our hotel. We all are so proud and grateful to you for your enthusiasm. Looking forward to welcoming you once again, Sincerely,

10/10 Excellent

Guust

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well taken care of hotel with free parking. They accepted our dog just fine and even provided his own place to sleep in, with a food and drink bowl.
Stayed 1 night in Dec 2021
Response from VLAPP on 7 Feb 2022
Dear Guests, We thank you very much for taking the time to leave your impressions after your stay with us . We are really happy to read that you enjoyed your stay and hope to have the pleasure of welcoming you another time . Kind regards, V. LAPP - Manager

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Hotel to stay
Overall stay is very good, Hotel is very Nice, Marianne at the reception is amazing and a good listener, hotel is not located in the down town, but its OK, after all walking in Strasbourg is something very nice to do
Stayed 3 nights in Dec 2021
Response from VLAPP on 19 Dec 2021
Dear Guest, First we want to thank you for your kind review and nice compliment to Marianne . We are delighted to hear that you enjoyed your stay in our hotel and look forward to welcoming you there again during a next visit to our beautiful city. Merry Christmas and best regards, V. LAPP - Manager

8/10 Good

youssef

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very good
Nice hotel and walking distance 10 min to old city center 15 min walk to train station
Stayed 1 night in Nov 2021
Response from VLAPP on 7 Dec 2021
Dear Guest, Thank you very much for taking the time to leave your review and hope to have the pleasure to welcome you again, Best regards, V. LAPP - Manager

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, great location
Very nice hotel with friendly helpful staff, comfortable room and good location, breakfast wasn't topped up at all, bacon and egg ran out and wasn't topped up for people after us on the full buffet as well and using the same plates and cutlery for everything doesn't seem right in a 4 sta hotel
Stayed 2 nights in Oct 2021
Response from Deckert Denis / Chef de réception on 20 Oct 2021
Dear Sir, I would like to thank you for choosing the Villa d’Est hotel for your recent stay in Strasbourg! Thank you for your sharing your experience at the Villa d’Est with Hotel.com, your compliments concerning the staff are much appreciate. This is with great concern that we have noted your comments and we will take appropriate actions regarding our breakfast. We have also transmitted your comments to the breakfast manager. Looking forward welcome you at the Villa d’Est for your next trip in Strasburg, we remain. Sincerely yours,

6/10 Okay

Feridoon

Business traveller
Go for an air bnb
Barely four star hotel. The staff were very friendly. The air conditioner was delivering just air not cooling and it was hot. The water on the sink was not going down as it should. There was no fridge in the room. I had been upgraded to a superior room which was nice of them, but can not imagine how was the standard one. Price and the room were no match.
Stayed 10 nights in Aug 2021
Response from VLAPP on 10 Sep 2021
Dear Sir, On reading your comment for which I thank you for taking the time to write it, I can only react with disappointment and astonishment. Regarding the air conditioning, we have indeed encountered a technical problem that could be repaired and we apologize for it. Regarding our rooms and as indicated on the various websites, they do not have a minibar but we offer a 24-hour service for any request for drinks or other. Our hotel is a small, cozy and warm boutique hotel with different room sizes, whether classic, superior or suites, and has been classified 4 stars according to the classification grid validated by Atout France, France's tourism development agency. At no time during your stay did you tell us your complaints, which is a regret given that we could have met your wishes as well as possible. And my disappointment is even greater considering that by greeting you personally yesterday morning when you left and asking you if your stay went well, you told me that you were fully satisfied and that you will most certainly come back to our hotel . Staying at your entire disposal and wishing you the best , With best regards, V. LAPP -Manager

6/10 Okay

Pedro, Brussels

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the air conditioner didn't work and when i asked them to change our room they said that there are 2 free room with the same problem ! . We did our check out at 10 o'clock.
Stayed 1 night in Jul 2020
Response from VLAPP on 29 Jul 2020
Dear Sir, Thank you very much for taking the time to leave your impressions after your stay at the Villa d'Est . We are sorry to read that you were not completely satisfied with your stay , so accept our apologies ! Having reopened our hotel last week, we had to review the settings of our air conditioning, which now works as it should. We hope to have the pleasure of welcoming you again in the future and remain at your disposal. With our kind regards, Valérie LAPP - Manager

10/10 Excellent

Rino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Strasbourg
The room was a decent size. The bathroom is spacious and modern. The hotel is 10 minutes from Strasbourg main train station and 15 minutes walk to the old town.
Stayed 1 night in Mar 2020
Response from VLAPP on 25 Mar 2020
Dear guests, Many thanks for your comment. We hope all is well for you and your family. Take good care of yourself and good luck in this sad situation. Best regards V. LAPP - Director

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location, the parking is challenging but the staff was able to assist us.
Stayed 1 night in Feb 2020
Response from Deckert Denis - Chef de réception on 25 Feb 2020
Madam, Sir, Thank you very much for your kind words about our hotel and staff ! We hop to see you soon again in our Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay outside the old town area. Easy walk to the markets. Plenty of pay parking on the side streets nearby, limited garage space available for pre-booking. Rooms were clean, quiet, and comfortable.
Stayed 2 nights in Dec 2019
Response from Deckert Denis - Chef de réception on 13 Jan 2020
Dear Sir, Madam, Thank you for your words of praise following your stay with us at the Villa d’Est ! The Villa d’Est team looks forward to welcoming you back very soon. Regards

10/10 Excellent

DawnMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous hotel and a wonderful value.
To get to the hotel from the airport, I highly recommend an Uber or Taxi. Once you get to the hotel, everything is within a 15 minute walk. The hotel is beautiful! We didn't like the pillows but otherwise, and the shower is tricky to use, as there is only a half glass wall. Good luck. I think this is just European style? Other important notes...there is no where in town to exchange to Euros, however, most everywhere we went took credit cards. Also, no refrigerator in the hotel room. We had the breakfast once. It is pretty standard and very expensive (€15/ per person). There are a lot of local places to visit so I recommend going out.
Stayed 3 nights in Dec 2019
Response from Deckert Denis - Chef de reception on 13 Jan 2020
Dear Sir , Thank you for your sharing your experience at the Villa d’Est your compliments are much appreciated. We are sorry that you didn't totally enjoy our breakfast. Thank you for recommending our hotel and for sharing kind words about your experience at Villa d’Est. We hop to see you soon again. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice for an overnight stay. Small room and the bed to hard for me but sufficient
Stayed 1 night in Nov 2019
Response from Deckert Denis / Chef de réception on 5 Dec 2019
Dear Sir, Thank you for your sharing your experience at the Villa d’Est. We hope that you have enjoy your stay and we hopping to see you again

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Deckert Denis - Chef de réception on 31 Oct 2019
Madame, Merci beaucoup pour votre retour. Nous espérons que vous avez pu apprécier votre séjour. A très bientôt parmi nous. Cordialement

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff very helpful specially the young middle eastern guy who speaks perfect spanish,don’t remember his name.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE TO STAY
Stayed a weekend and had an excellent stay. Was super welcomed by all of the staff.
Stayed 2 nights in Aug 2019
Response from Deckert Denis / Chef de réception on 12 Oct 2019
Dear Guest Thank you very much for taking the time to write such nice comments following your recent stay at the Villa d’Est Hotel. We hope to welcome you back soon. Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Deckert Denis - Chef de réception on 12 Oct 2019
Dear Sir, Madam, Thank you for your kind review. Looking forward to the pleasure of welcoming you back ! Sincerely

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Strasbourg
Just an one nighter. We were upgraded to suite at no extra cost which was nice. Despite our best efforts, with the kind assistance of the staff, we were not able to connect with the wifi. Also parking can be a problem in that area. However, given the hotel situation in Strasbourg this hotel is overall a good choice.
Stayed 1 night in Aug 2019
Response from Deckert Denis / Chef de réception on 12 Oct 2019
Dear Guest, I am pleased to hear that you had a great experience at the Villa d’Est Hotel . It sounds like you found the location to be very convenient for your travel. We are very sorry that you couldn't use correctly ou wifi connection. We look forward to welcoming you back Sincerely,

2/10 Terrible

Never

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel did not honour the room category booked on Expedia. I had booked a 'superior' room but the hotel was fully booked, so they gave me the only available room just next to reception on the groundfloor, a 10sqm room overlooking the sidewalk, no tub (i.e. per the 'superior' description) and no available parking, also a deceptive ad. The receptionist was useless, refused to cancel/refund, wouldn't call Expedia nor his manager, just apologised profusely and offered me a drink (??) to disuade me from complaining. Outrageous!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was easy to get to, had parking, and was proximate to the City Center - 12-15 min walk. The room was xharming, the service great and breakfast was very good.
Stayed 2 nights in Aug 2019
Response from Deckert Denis / Chef de réception on 18 Aug 2019
Sir, madam, I would like to thank you for your kind words and for choosing the Villa d’Est Hotel for your last stay in Strasbourg! We are very pleased to read how much you enjoyed your stay and your room. We will share your comments with our teams. We hope to see you again

8/10 Good

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Deckert Denis / Chef de réception on 8 Aug 2019
Dear Sir, Madam, Thank you very much for choosing to stay at the Villa d’Est and for taking on your time to post a review. We hope that we will have the opportunity again to be at your service in the near future. Yours sincerely,

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STRASBOURG FRANCE WEEKEND
We selected a Best Western property on a last minute trip to Strasbourg. We know the brand in the states and it lived up to its reputation in Strasbourg. We were welcomed by a young woman who showed us the handicapped rooms available and secured a parking space by the front door. When I asked about laundry facilities she said the laundry was closed for the day but she would see what she could do. We had been on the road for two weeks and needed clean clothes. The following morning she presented us with two bags of clean clothes. She also suggested three restaurants close by for dinner and made reservations for us. The following morning we enjoyed a very good breakfast spread. A little pricey at @15 euros each but outstanding quality. We recommend this property highly.
Stayed 1 night in Jul 2019
Response from VLAPP on 2 Aug 2019
Dear guests, We friendly would like to thank you for this efficient and nice review about your stay with us ! Our team was really happy after reading it . Thank you to appreciate all our efforts to offer comfort and care to all our guests. Greatings from Marianne ! We wish you all the best, Sincerely yours V. LAPP - Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and secure area
The service was fantastic. The room amenities were comfortable with a kettle for tea and coffee. We wish the a/c worked a bit better as it was a 40 degree Celsius day.
Stayed 1 night in Jul 2019
Response from Deckert Denis / Chef de réception on 28 Jul 2019
Dear SIr, Madam, I would like to thank you for your kind words and for choosing the Villa d’Est Hotel for your last stay in Strasbourg! It is an honor to read that you enjoyed your experience with us On behalf of all the team, I would like to thank you very much for your nice comment and please be assured that I will share your review with all of us. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
This is a clean, charming and inexpensive hotel in a convenient location. Our room was air-conditioned, and also had windows that opened. Decoration and furnishings were tasteful. The bathroom had both a tub and a walk-in shower. The lobby and lounge were pleasant, and there was an outdoor courtyard and patio. The staff was very pleasant and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2019
Response from Deckert Denis / Chef de réception on 27 Jul 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Villa d’Est Hotel . It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that we have the opportunity to welcome you back again. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Deckert Denis / Chef de réception on 27 Jul 2019
Dear Guest, Thank you very much for sharing your experience. We are happy to see that you enjoyed our rooms, our location, and our helpful staff. We hope to have the pleasure of seeing you again at the Hotel Villa d’Est

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff (Marianne at front desk)
Marianne was just amazing ! You don't often get this excellent service from hotel staff. Because of this great service, we will always go back to this hotel. And, it is a great hotel & location too. Breakfast is awesome.
Stayed 2 nights in Apr 2019
Response from Deckert Denis Chef de réception on 30 Apr 2019
Dear Guest Thank you very much for taking the time to write such nice comments following your recent stay at the Villa d’Est Hotel. I am truly delighted to read that our staff was very helpful and courteous to you and I am very touched by your kind words regarding the hotel in general. Be assured that your kind words have been shared with the entire team. It is a great reward for them as we all constantly strive to offer each of our guest an outstanding experience. The Villa d’Est team looks forward to welcoming you back very soon ! Sincerely

10/10 Excellent

Abigail, Stuttgart, DE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Staff very friendly and helpful. On outskirts of Strasbourg, so easy to drive in/out with paid parking in a garage available. About a 20 min walk to downtown. Nice accommodations and breakfast for the price.
Stayed 1 night in Feb 2019
Response from Deckert Denis - Chef de réception on 21 Mar 2019
Madam, Thank you for your sharing your experience at the Villa d’Est, your compliments are much appreciated. We are happy to read that you enjoy your stay and hope to have the pleasure of welcoming you again on a future occasion. Kindest regards,

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Deckert Denis Chef de réception on 27 Dec 2018
Thank you for the note. We hope to see you soon again. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance of the Xmas markets which was the purpose of our trip. Room although small was perfect for us my only comment is that the headboard of the bed had clearly seen a lot of heads resting on it and could do with a clean. Overall enjoyed our stay.
Stayed 4 nights in Dec 2018
Response from Deckert Denis Chef de réception on 27 Dec 2018
Dear Sir, Madam, Thank you for sharing your experience at the Villa d’Est your compliments are much appreciated. We'll also following your recommendation concerning the headboard. Looking forward to welcoming you once again, Sincerely,

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Depressing location, tiny room, tiny elevator. In the middle of nowhere. Stayed an hour and left
Stayed 1 night in Dec 2018
Response from Deckert Denis Chef de réception on 18 Dec 2018
Dear Sir, Madam, Thank you for your comment. We are a little but suprise about it, are your sure it concern our hotel ? Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, very good service
No complaints. Appreciated getting into our room early. Very good service. Found breakfast buffet to be a little expensive.
Stayed 2 nights in Nov 2018
Response from VLAPP on 5 Dec 2018
Dear Guests, We thank you very much for your nice review about the Villa d'Est , we are happy to read that you enjoyed your stay ! We hope to have the pleasure of welcoming you again on a future stay and wish you a Merry Christmas . Kind regards V. LAPP - Director

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
What a great front desk and what nice people at the breakfast. They helped us out in so many ways and were super creative in thinking of ways to help our stay. Could not have been better.
Stayed 1 night in Nov 2018
Response from V. LAPP - Director on 19 Nov 2018
Dear Guests , Thank you so much for taking the Time to leave such a beautiful review after your stay at the Villa d’Est ! We hope to have the plesure to welcome you another time . Kind regards

10/10 Excellent

Ekaterine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not very far from the center.
The hotel is very clean, quite and nice. The room I booked for one person was a bit small, but still very pleasant and with nice decor. It was cleaned every day. Very quite, although near the road. it takes you around 12 minutes to get to nearest tram station, but I like to walk, so no problem for me. Very helpful and positive staff. Wifi is very good. I recommend this hotel.
Stayed 3 nights in Oct 2018
Response from Deckert Denis Chef de réception on 23 Nov 2018
Dear Madam, Thank you very much for your kind words about our hotel and staff ! We all are so proud and grateful to you for your enthusiasm ... We hope to welcome again in our hotel. Best Regards

10/10 Excellent

Norma Daniels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very nice hotel with very friendly, helpful staff.
Stayed 6 nights in Jul 2018
Response from Deckert Denis / Chef de réception on 15 Aug 2018
Dear Sir, Madam, We friendly would like to thank you for this short, efficient and nice comment about your stay in our Hotel ! We hope to see you again. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean rooms. Only 10 minute was alk to city center
Stayed 6 nights in Aug 2018
Response from Deckert Denis / Chef de réception on 15 Aug 2018
Dear Sir, Madam, Thank you very much for your kind words about our hotel and staff ! We hop to see you see agains Best regards

6/10 Okay

Elizabeth, London

Liked: Cleanliness
Small Hotel with major building works across road
Rooms are quite small and overlook busy roads or backs of not very attractive blocks of flats. Bathroom had a bath and handheld shower. Ongoing multi-story building work across the road. There is a breakfast room with a small pleasant breakfast at Euro 20 - not inexpensive! There is no restaurant and if you need something to eat in the evening you are offered 'frozen food that I can heat up for you to eat in your room.' I declined. Restaurants are t least 20 - 25 minutes walk away.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel. Nothing too fancy, but a very comfortable stay and the staff was always helpful. It is a bit far from the nearest tram station, but Strasbourg is an easily walkable city.
Stayed 6 nights in Jun 2018
Response from Deckert Denis Chef de réception on 20 Jul 2018
Dear Sir, Madam, Thank you for sharing your experience at the Villa d’Est Hotel, your compliments are much appreciated. We’re happy to read that enjoy your stay in our Hotel and hope to see you soon again. Kindest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff - very friendly and helpful. Room was fine. Straightforward 20 min walk to conference centre.
Stayed 3 nights in Jun 2018
Response from Florian on 26 Jun 2018
Thanks a lot dear guest !