First time in Stockholm and chose this property due to its central location. It's so central in-fact, that I was able to walk almost everywhere. I only took the tram or bus to visit certain museums. I didn't even have to take the metro. So if you don't like going deep underground, stay here. Close to bus and tram stops and easily accessible to dining, shopping, and attractions. The daily breakfast was convenient. Shoutout to Neilma and Gemma. They were incredibly nice and friendly. 5 out of 5 stars, however I did have one situation where I told the front desk I wanted my room cleaned 24 hours prior as instructed. The morning of, I confirmed with the front desk and they stated the cleaning should be finished by 5 PM at the latest. I returned to my room that evening and it was not cleaned at all. They had no reasoning for it and did not even apologize. I asked them to just send me new towels and I waited 20 minutes in my room and no one came. I called again and they said someone was on their way up. I waited another 15 minutes-- still no new towels. I ended up going down myself and they handed me the towels. I was very patient and understanding but the fact that the room was not clean at all and I had to go down and get the towels myself after waiting over 30 minutes, was not a good experience. I stayed for 6 nights and that occured on my final day. Still rating it a 5 because it was a great experience overall but that occurrence was inconvenient and unsatisfactory.