Terrace/patio
Check availability

Reviews of The Grosvenor Stockbridge

4 out of 5
The Grosvenor Stockbridge
High Street, Stockbridge, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and excellent service.
Stayed 1 night in Apr 2024
Response from The Grosvenor Team on 14 Apr 2024
Dear SimonThank you so much for your feedback. We are delighted that you enjoyed your room and felt the service was excellent. Come and see us again soon! The Grosvenor Team

10/10 Excellent

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service excellent staff a very enjoyable stay
Stayed 2 nights in Apr 2024
Response from The Grosvenor Team on 14 Apr 2024
Dear GrahamThanks so much for your positive feedback. We are delighted you enjoyed your stay. Come and see us again soon.

10/10 Excellent

Wendy

Stayed 1 night in Mar 2024

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the quiet town of Stockbridge Our room was clean and comfortable and the breakfasts were excellent with a good choice available
Stayed 4 nights in Feb 2024
Response from Simon H on 23 Mar 2024
Dear GeoffreyThanks so much for sharing your feedback. We are delighted you enjoyed your stay. See you again soon. Best wishes The Grosvenor Team

10/10 Excellent

Becca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxing stay.
Stayed 1 night in Feb 2024
Response from Simon H on 23 Mar 2024
Hi Becca. Thank you for your lovely review. We are thrilled you had a really relaxing stay. That is always our aim. Best wishes The Grosvenor Team

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked the library for a family lunch during the xmas break with family from USA, London, Manchester and Poole. It was a great meal. 2 of us stayed over in the hotel. We loved the traditional but modern style. It was a great break and a great price through expedia
Stayed 1 night in Dec 2023

8/10 Good

Anshu

Stayed 1 night in Dec 2023

10/10 Excellent

ELIZABETH

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Grosvenor Team on 2 Jan 2024
Thank you Elizabeth for your 5 star review. We are delighted you h enjoyed your stay with us.

10/10 Excellent

Lucy

Stayed 1 night in Dec 2023
Response from The Grosvenor Team on 2 Jan 2024
Dear Lucy Many thanks for your 10 out of 10 review. We are delighted you enjoyed your stay with us.

10/10 Excellent

Mrs JJ

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The welcome, the staff, the comfy beds, the garden, the funky decor, everything.
Stayed 1 night in Nov 2023
Response from The Grosvenor Team on 2 Jan 2024
Dear Mrs JJWe loved reading your review and are delighted you enjoyed the funky decor as well as experiencing a warm welcome from our team. Come and see us again soon and visit our website for seasonal offers.

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, beautiful hotel, food divine, location perfect for long walks. Delightful village vibe!
Stayed 1 night in Nov 2023
Response from The Grosvenor Team on 2 Jan 2024
Dear TimThank you for leaving such a lovely review. We are so pleased that you enjoyed the hotel and the wonders of Stockbridge.

10/10 Excellent

Graham

Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at The Grosvenor Hotel were so helpful, professional and went the extra mile.
Stayed 1 night in Jul 2023

10/10 Excellent

Alex

Stayed 1 night in Apr 2023
Response from The Grosvenor Team on 16 Apr 2023
Dear Alex. Thank you for choosing to stay with us and for taking the time to leave a 10 out of 10 review. Very favourable reviews like yours mean a huge amount to all of us at the hotel who take great pride in what we do. Thank you. Please come and see us again soon. Yours Sincerely The Grosvenor Team

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in The Grosvenor in Stockbridge. Good location in centre of village. Room was comfortable, clean and warm with an excellent shower. A good place to get away from it all for a couple of days.
Stayed 2 nights in Mar 2023
Response from Simon on 22 Mar 2023
Dear Anne - Thank you for your very kind review. We are delighted that you were able to get away and unwind with us. Best Regards The Grosvenor Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nicely renovated. Friendly staff
Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place
Absolutely brilliant.. great location. Beautiful clean comfy rooms. We were upstairs out the back garden rooms. Bit so lovely. So many beautiful little shops and gorgeous places for food. Really relaxing
Stayed 1 night in Dec 2022
Response from The Grosvenor Team on 16 Apr 2023
Dear. Thank you so much for your very positive review. It means a lot to our team who take great pride in what we do. We look forward to seeing you again soon.

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Simon on 30 Oct 2022
Dear Margaret. Thank you for leaving us a 10 out of 10 review. We are delighted that you enjoyed your stay with us. Please come and see us again soon. Yours sincerely The Grosvenor Team

8/10 Good

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every aspect of our stay was very good, did not eat at hotel as we found evening meals were bit expensive, except for breakfast as
Stayed 3 nights in Oct 2022
Response from The Grosvenor Team on 15 Oct 2022
Thank you Roy for your review. It’s a shame you did not have dinner with us. We have a lovely Autumn menu - with some exciting dishes (smoked grouse, turbot and venison) as well as some old favourites like the crab linguine. Come and see us again soon.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
We had a very pleasant stay, all clean and very friendly Staff, more then expected, will go again.
Stayed 1 night in Oct 2022
Response from Simon H on 10 Oct 2022
Thank you Joyce for taking the time and trouble to write a lovely review. We look forward to your return. Take a look at our website for a variety of offers that might take your fancy. Best rgds The Grosvenor Team

2/10 Terrible

Beverley

Travelled with partner
Liked: Cleanliness
Refurbishment of this grand building was faultless, just a shame the staff have no idea what they are doing, from spilling wine on the table and inability to cook breakfast, over poached eggs and bacon like shoe leather.
Stayed 1 night in May 2022
Response from The Grosvenor Team on 16 Apr 2023
Dear Beverley . I am so sorry that the service you experienced did not match the quality of the refurbished property. You will see from a number of more recent reviews that our service levels are now much improved and we very much hope that you will come back and stay with us again. Yours sincerely

10/10 Excellent

Petra

Stayed 1 night in Mar 2022
Response from The Grosvenor Team on 16 Apr 2023
Dear Petra Thank you for your 10 out of 10 review. We very much appreciate you taking the time to give us feedback. We look forward to seeing you again soon. Best wishes

10/10 Excellent

Stephen

Stayed 1 night in Mar 2022
Response from The Grosvenor Team on 16 Apr 2023
Dear Stephen Thank you for your very positive review. We very much appreciate your feedback. Yours sincerely

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from The Grosvenor Team on 16 Apr 2023
Thank you for your positive review. Please come and visit us again soon. Best rgds