Exterior

Reviews of Marriott's Frenchman's Cove

4 out of 5
Marriott's Frenchman's Cove
7338 Estate Bakkeroe, St. Thomas

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 159 reviews" "
Rating 8 - Good. 44 out of 159 reviews" "
Rating 6 - Okay. 14 out of 159 reviews" "
Rating 4 - Poor. 4 out of 159 reviews" "
Rating 2 - Terrible. 2 out of 159 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Stayed 5 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with family
Nice staff at front door and sign in
Stayed 1 night in Jan 2024

10/10 Excellent

Mariusz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness, room comfort
Next time we will go elsewhere.
We checked in and the person behind the counter said she didn't know where the room was located. We had a room number and that's it. We had no idea, where to go. At least if she told us the name of the building it would have helped. Later after we found our room, my husband went back and told the person who checked us in, that she should at least know what building the rooms are located.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms were beautiful. Pool is very nice. Kids had a great time. ample parking (recommend a car). Just wish there was more food options on site.
Stayed 6 nights in Oct 2023

10/10 Excellent

Liliana

Stayed 1 night in Oct 2023

10/10 Excellent

LShanah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved the fact that the service was excellent and an Employee named Tatiana went over and beyond to send something special to my room for my little girl’s birthday
Stayed 3 nights in Sep 2023

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, room comfort
Super nice place to stay the weekend
Stayed 2 nights in Sep 2023

10/10 Excellent

Carmen

Stayed 3 nights in Sep 2023

8/10 Good

Oxana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not bad. Small beach with coral reef.
Stayed 1 night in Jul 2023

10/10 Excellent

Becky

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the beach hot tub and pool
Stayed 4 nights in Jun 2023

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Kailash

Liked: Cleanliness, property conditions & facilities
Very inviting and spacious property.
Stayed 3 nights in Mar 2023

10/10 Excellent

vicki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the beach, bar, and pool.
Stayed 1 night in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Aneesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful view and clean villa.

8/10 Good

Crystal

Liked: Room comfort
Beautiful property
The property is lovely and very well maintained. Loved our villa; everything we could have needed was there. The restaurant was meh; I’d recommend getting out into community and trying the restaurants.
Stayed 3 nights in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beach, pool and restaurant only steps apart.
Stayed 3 nights in Nov 2022

8/10 Good

Johnita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I don’t like the dining it’s limited and pricey you don’t have much to choose from and the same thing is served daily I don’t eat beef pork or chicken so I wasn’t too happy about the availability I love how clean the villas were
Stayed 2 nights in Oct 2022

6/10 Okay

jesus, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Damaged elevators
Stayed 2 nights in Sep 2022

8/10 Good

April

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service at the Cove Bar was slow and mildly rude.
Stayed 3 nights in Aug 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful resort. Everything was pristine. The checkin and checkout process was quick and easy. Our suite was beautiful, tastefully decorated and clean. Plenty of amenities and activities.
Stayed 3 nights in Aug 2022

10/10 Excellent

Suesette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful views
Stayed 4 nights in Jun 2022

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good: The property was beautiful. The pool and beach were really nice. The room was absolutely perfect. Not so good: A pivotal elevator was broken the whole time forcing us to walk to outlying buildings unless we wanted to climb 5 flights of stairs. It was fixed the last day we were there. The food at the restaurant was meh. Not bad but not impressive either.
Stayed 2 nights in Jun 2022

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place will return
Stayed 3 nights in Jun 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

8/10 Good

Harvey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay. Staff is friendly and helpful. But the on-site dining needs improvement and the on-site grocery store needs to be expanded.
Stayed 4 nights in Apr 2022

10/10 Excellent

James

Stayed 1 night in Nov 2021

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Isaira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful property with great workers with easy access to everything.
Stayed 4 nights in Aug 2021

10/10 Excellent

Justin Dean

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is actually absolutely amazing and would Stay there and recommend it to anybody
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Amazing property and wonderful customer service. Will definitely stay at this property again.
Stayed 1 night in Aug 2021

8/10 Good

Giulianna

Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful resort but the service was terrible. The staff was rude, they all had bad attitudes. Asking for directions on the property was just awful nobody knew where nothing was. The restaurant food was disgusting, the servers were even worst. Especially at explaining the menu. The manager was rude as well, she later apologized when confronted. They sneak at night and take pictures of your balcony. Enter you room when you’re out. Completely disgusting!
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is EXCELLENT. I had a two bedroom Villa, they thought of everything - we felt like we were home. Its very clean, everyone is friendly, the food is delicious, the beach is perfect which is rare. Great pool, we can't say enough. We didn't want to leave.
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall set up
Stayed 3 nights in Jul 2021

10/10 Excellent

Colleen Ann

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
It was an absolute travesty what we paid for the size of room. The kitchen staff was very kind and helpful.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property had well-appointed suites with all the household items needed for a great vacation. View from the property was wonderful, as were the pool and beach. Cons include limited eating options and tedious accessibility to the pool, beach and restaurant from St. John building. Overall, nice place to stay that is clean and well-kept.
Stayed 2 nights in Jun 2021

2/10 Terrible

Sunghee

Travelled with group
Disliked: Cleanliness
Cockroach warning
Cockroach issue, they didn't give us a new room, sprayed it, but never solved our issue. Ruined our vacation.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The resort was nice but the room wasn’t as clean to expectation. There was hair on the bathroom floors and behind the toilet was dirty. Under the covers was not as clean and had crumbs.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love this resort!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The views are amazing!! The pool area was nice. The food was decent. The villa was spacious, clean, modern and had everything we needed for a comfortable stay.
Stayed 3 nights in May 2021

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Perfect tropical vacation
We had an amazing experience at Marriott Frenchman’s cove. The villas were clean, spacious and granted us a perfect view of the beachfront and pool every single day. The pool was clean and had plenty of chairs for use on beach or poolside. We never had to fight for a chair. The service at the restaurant was a little on the slow side but understandable as it was the only available restaurant during our stay. The food was still delicious and the tropical rum drinks were on point! We will definitely return!
Stayed 7 nights in May 2021

6/10 Okay

lori

Travelled with family
Disliked: Room comfort
Two nights in St Thomas
Pool atmosphere was fun, probably not enough room if it were busier. Beach was small but nice and close to the pool. Getting back-and-forth from the pool area to our room required walking across the street and using multiple elevators. Our room layout did not separate the bathroom from the bedroom, this means if one person is sleeping and the other uses the bathroom area it’s not very convenient. Probably wouldn’t stay here again.
Stayed 2 nights in May 2021

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the pool and beachfront area.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021