I think the hotel overall is really nice. The staff are great. The room was really nice wity exception of the bathroom not being clean & fridge not working. When I called, housekeeping came and cleaned the bathroom right away. Maintenance got the fridge working. They responded in a reasonable time too. Overall we were pleased with our room & accommodations.
Phlona
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Management วันที่ 25 มี.ค. 2024
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6/10 พอใช้
Emily
เดินทางกับคู่รัก
18 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It was a pretty clean room and decent sized only down fall was we got a room that the shower did not work in and a light outside that didn't work so pretty disappointed that the shower didn't work but the tub was pretty great
Emily
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Management วันที่ 18 มี.ค. 2024
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We really enjoyed our stay. I loved the fact that someone couldn’t reach a floor without a key card for a room on that floor. Really gave you a good sense of safety. Everything was clean and easy to access. I was confused as there were so many restaurants listed as an option in the hotel. But most of them were only available to VIP members.
Chelcie
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Heather วันที่ 22 ก.พ. 2024
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You could hear something leaking all night on 11th floor followed by BANG BANG BANG which i have to assume was air moving in the pipes. Fiance found a bunch of hair in the drain when she went tonuse the tub (didnt get to use it) and also found a ton of flower peddals all over the floor in corners and at the edge of the bed. Which made us quesrion the bed itself. Other than the toom being different than the one i clicked buy on it was a hotel room, nothing special about it. Which isnwhat i thought i purchaced.
Zac
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Management วันที่ 19 ก.พ. 2024
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Room 204 smelled upon arrival. Think the sink pipes need to be cleaned. Ac would not cool very well and it’s 45-50 degrees outside. Only had one friendly bar tender. Had a fruit fly in gin at one bar. Bartender seemed unphased. No apology. This used to be a great place going back to players island then harrahs. Now seems less games and is getting run down fast. Everywhere you look ceiling or floors need help. Too bad this used to be really cool with the saltwater fish tank you could play at the bar and relax.
LANE
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hotel Management วันที่ 7 ก.พ. 2024
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10/10 ดีเลิศ
James
25 ม.ค. 2024
James
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Heather วันที่ 28 ม.ค. 2024
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I felt the the room description was way off I picked the king suit that sleeps 3. It does not sleep three there is no pull out sofa in the sofa. You sleep on the cushions that were not wide enough to sleep on. They offered to bring a cot up but that was for a child.
They did put us in the small two queen room they said they did not have the bigger queen room available.
Tiffiany
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Eric Oram วันที่ 21 ม.ค. 2024
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Everything was nice.Rooms clean bed very comfortable. The parking was not clear. They put a sticker to tow my vehicle on my window and I have a nice car. I stayed for a week! So my recommendation is at check in guest should be told where to park or give a parking pass with the key. I am still trying to get that stuff off my window.
Now that was very upsetting.
Other than that I enjoyed my stay and plan to return.
Felicia
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Eric Oram วันที่ 31 ธ.ค. 2023
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