Erika the clerk was very nice. I woke up from a bug crawling on me. I marked the sheet to see if housekeeping changed my sheets and sure enough my sheets were never changed. First day I checked in cops wrestled an addict to the floor and took him away. A lot of addicts around the property. Very loud you can hear people’s TV’s and literal conversations word for word. They were remodeling so there is trash old furniture everywhere. Contractors worked til 9-10.
Staff of 3 just keyed and opened my door without notice. Construction was going on all around. I was constantly hearing banging from the walls, the voices of the staff were loud and they were oblivious as to the noise disturbance they were causing. The room phones are broken. I checked out within 2 hours of checking in.
Not a customer friendly receptionist.
No greeetings, no smiles
Like someone forced her to be at her job
Towels should be replaced. Pretty old linen
No hair dryer
Irfan
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
Manuel
เดินทางกับครอบครัว
13 ก.พ. 2024
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Las cotinas estaban rotas el baño Asia demasiado ruido
The toilet was dirty as in someone had used it to go # 2, and then it wasn’t properly cleaned before I arrived, and then it stopped working all together, so calling it a ‘Quality Inn’ is really a misnomer.
Room was nice and clean. Hallway walls looked like it was getting painted/repaired. We were on the 1st floor, turned the heat on and it smelt like urine. Not sure if this was an area where homeless people roam and they just decide to be little punks by urinating on heating/ac units. Shower was just hot hot water. When I turned in the shower faucet, water was greyish but eventually became clear. It was cold at first but afterwards it was just Hot. Tried to turn it to cold, but nothing. Maybe get that checked.
I like the way the receptionist welcomed me. Breakfast was horrible. Pan cake dispenser did not work. Second night, at 2 am, my sleep was disturbed by a loud sound from a pipe after the person above me on the second floor flushed the toilet, associated with every 15 minute walking, dropping things sometimes running movements.
This place doesn't have an elevator so anyone who has problems with climbing stairs shouldn't stay here unless they have rooms available on the first floor.
I had a problem with my room ac unit and although the maintenance guy responded in a timely manner and fixed the problem, i didn't appreciate him turning my camera down i take for security purposes when i stay in hotels.
The room was nice. The hand rails on the stairs were loose, would have been nice to have an elevator. Better breakfast! A lot of the stuff was broken down and needed to be replaced!