Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Reviews of Motel 6 New Brunswick

2 out of 5
Motel 6 New Brunswick
26 US Highway 1 North, New Brunswick, NJ

Reviews

5.0
Rating 10 - Excellent. 86 out of 724 reviews" "
Rating 8 - Good. 108 out of 724 reviews" "
Rating 6 - Okay. 114 out of 724 reviews" "
Rating 4 - Poor. 153 out of 724 reviews" "
Rating 2 - Terrible. 263 out of 724 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

5.6/10

Amenities

4.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here…it is dirty, run down, cold . The room smells…
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Catherine, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Yaswanth

Travelled with group
Good place.
Stayed 4 nights in Dec 2023
Response from Nancy Y. on 17 Jan 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

William

Stayed 1 night in Dec 2023

2/10 Terrible

Akim

Disliked: Staff & service, amenities, property conditions & facilities
The staff at front gave me a room that had garbage bags in front of the room door, I could smell weed smoke in and around the room looked like a welfare motel, the key did not work for the room at all and he said he didn’t have another room or key for me!…. This place was so unprofessional and just wanted money…. I do not encourage anyone to stay there at all!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 12 Dec 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled horrible
Stayed 1 night in Nov 2023
Response from Nancy Y. on 12 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Aisha

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t what i thought at all , was not worth 100 a night.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 29 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Edward

Stayed 2 nights in Nov 2023

2/10 Terrible

Sandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Leave
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Sandro,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

efrain

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
For the cost of the room, it doesn’t seem to worth the price. It's just 2 beds and a TV. No coffeemaker, no microwave, nor a fridge
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk was not hospitable, poor customer service. Room was like walking back into 1976, poorly kept property.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Chad,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Richard, Washington

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean enough, I felt safe, and I could bring my dog, that is all I needed. And quite affordable.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Crystle

Liked: Staff & service, amenities, property conditions & facilities
The staff is understanding and amazing
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sep 2023
Hi Crystle,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Crystle

Stayed 1 night in Aug 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Crystle

Stayed 1 night in Jun 2023

2/10 Terrible

Andre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting.
Response from Nancy Y. on 5 Jul 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Ashour

Stayed 2 nights in Jun 2023

6/10 Okay

Laura

Disliked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Anna

Liked: Cleanliness
Stayed 1 night in May 2023

2/10 Terrible

Ryan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was by far the worst place we’ve ever stayed. It started by them telling us they cancelled our reservation but they could get us a room. But it would cost more. Being midnight we just took the room. It was filthy, sheets had burn holes, bathroom was stained and door barely shut. Tv had a lock to the wall and no remote. Everything was extremely run down and dirty. I would not stay again or ever suggest anyone stay here.
Stayed 1 night in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Ryan,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

JENNIFER, Jones

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at Motel 6’s before - and know they are typically just a place to crash for a few hours before getting back on the road. But this one was dirty, there were “security” lights all over - to the point it appeared daylight inside the room, even with curtains drawn. Even with my low bar, this was disappointing.
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Jennifer, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Rostyslav

Stayed 1 night in Apr 2023

8/10 Good

Nancy

Stayed 1 night in Apr 2023

2/10 Terrible

Kaitlyn

Stayed 1 night in Apr 2023

8/10 Good

Netha

Stayed 1 night in Apr 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi Francis,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Crystle

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daytime front deskguy is so nice
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi Crystle,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Crystle

Stayed 1 night in Apr 2023

2/10 Terrible

Troy

Stayed 1 night in Apr 2023

8/10 Good

Megan

Stayed 1 night in Mar 2023

2/10 Terrible

Fulani

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Response from Brand Experience Team on 17 Jan 2023
Hi Fulani,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Doreen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a little uncomfortable. The sheets were not very clean. The property didn’t come with carpet which made our feet dirty.
Response from Nancy Y. on 6 Jan 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Serene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok
Response from Nancy Y. on 6 Jan 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

6/10 Okay

Susan

Stayed 1 night in Nov 2022

2/10 Terrible

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Russell

Stayed 1 night in Oct 2022

2/10 Terrible

Efrain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hard beds , non smoking still smells like smoke, dark rooms , no refrigerator it was horrible 👎
Stayed 1 night in Oct 2022
Response from Nancy Y. on 3 Nov 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Nancy Y. on 3 Nov 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Serene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2022
Response from Nancy Y. on 3 Nov 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Nancy Y. on 3 Nov 2022
Thank you for positively rating your stay!!Nancy Y.#Team6

4/10 Poor

Edward

Stayed 3 nights in Oct 2022
Response from Nancy Y. on 3 Nov 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Serene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fine
Stayed 1 night in Sep 2022
Response from Nancy Y. on 3 Nov 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Serene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to a restaurant and a gas station
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2022

4/10 Poor

TERESA M

Travelled with family
Disliked: Staff & service
Room was okay, but location was hard to get to. I left my extra large custom pillow there by accident and called to see if they would mail it to me and I was told they didn't find anything. I guess the maid stole it or they are lying completely. Very disappointed 😞
Stayed 1 night in Aug 2022

6/10 Okay

Natalia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Poor.
Service was great, room stinks to tabaco or cigarettes
Stayed 1 night in Jul 2022

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not so pleasant..
Upon arrival, room was big, good working AC since that weekend was super hot. But sheets had blood stains, some cracked parts on the wall and bathroom was dirty. I found 2 cockroaches in the tub.
Stayed 2 nights in Jul 2022